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brand new segway ninebot D28E doesn't turn off and started beeping?


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Before yesterday I went my brand new ninebot D28E to the office, without any issue.
After recharging the scooter for the 1st time in the office, I verified that I was unable to turn off the scooter and the scooter simply didn't work and started to beep when moving.

I took the scooter back inside of the office and connected and desconnected several times the charger to the scooter and suddenly I was again able to turn off the scooter, turn it on again and the beeping disappeared.

Yesterday exactly the same thing happened.

Has this happened to anyone?

Is the scooter defective?

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