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Ever notice there's no bad reviews about any of the EUCs on ewheels?


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I actually left a 2 star review of the ks16s last night and was admonished by someone at ewheels via email this morning. The review wasn't about ewheels, it was specifically about the 16s. I think it's a terrible twitchy, unstable wheel. Yet, it's touted as a good euc to learn on. I think I bigger more stable wheel that a person won't outgrow in a few weeks or months is a better option. 

I had emailed them last night to ask about the sherman. Jason had mention this week he would be putting out an update but as ofwednesday, had not. This is the reply I rec'd this AM. with a photo of my review.... which they didn't even publish on the site. 

This irks me because now I realize that the EUC reviews on ewheels are just the positive ones. I love reading reviews both good and bad because they help me figure out if I want to buy something. 

Also, I had originally put a deposit on the inmotion V12 which also went up in price while we're patiently waiting  for shipment. Jason said he could move the deposit to the Vsherman and give me the early lock in price since I had the early price on the V12. That's fair. 

As far as me not buying it from ewheels, what does that matter about my thoughts on the 16S? The euc actually was bought from ehweels by the lady that I purchased it from. I have the shipping box with the info on it. Again, this review wasn't about ewheels. I'm amazed that they're so touchy about an honest review. 

 

They're being loaded up now.
 
Umm, I see you took the time to bash the 16S on our website, even though you didn't buy this from us, & we gave you the lower price on the Sherman. This really isn't very cool....  

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Edited by d0n
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Hi, William from eWheels here. We don't remove any negative reviews. This 16S was not purchased directly from us, and therefore as part of the review program's terms - are not published (as you can se

You know what else is wrong? - You calling anyone a DICK at this forum. Read the forum rules again. - You making a review at a vendor’s site who you didn’t but the wheel from. As you showed,

I'm fairly new to this forum but do not understand the occasional calls for moderators to close down discussions.  Maybe there may be some rare occurrence when that is necessary but if moderators are

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Have you thought about removing all the negative parts of your review and resubmitting it to eWheels? Maybe then your review will get published.

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14 minutes ago, LanghamP said:

removing all the negative parts of your review and resubmitting

This will probably fail because you cannot submit an empty review :D

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I take issue with your review as well Don. While you are certainly entitled to your opinion, your review is a little bashy. I learned on the 16s, and after around 240 miles and five months, I still like to ride my 16s sometimes. I have around three hundred miles on the s18. When I got used to it I thought I might neglect the humble little 16s, which I did for awhile, but when revisiting it, I decided nimble and twitchy is fun too. As to the speed part, we’ll, I guess some of us old farts got our go fasties out years ago. 
 

Yesterday I took the 16s out on the mtb trails to see just how poorly it would do, and had fun picking my way through stuff that   
I normally blaze through on the s18. 
 

Anyway, have fun going fast on your next larger faster wheel.  Pass the 16s on to someone else who’s dying to ride any old thing with one wheel.

Best,

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While I dont support sellers censoring bad reviews, it seems more that you chose the wrong EUC for your taste than the EUC being bad. The 16S isn't perfect but "being twitchy" isn't something you can criticise a small EUC for, its just in its nature, for good and bad. IDK.

edit: plenty of people have learned on smaller EUCs than the 16S.

Edited by null
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@d0n To please all parties, you might reframe your experience as a 5-star review on the 18L and publish it as such.

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I think that 'not favorable' reviews should be posted alongside fanboi gushing because the whole point of reviews is to give me a range of viewpoints on a product. At least that would be true in an ideal world, which of course, this is not. That said, you can point out your "It wasn't for me because of this" without implying that it's not worth anyone buying at all (this could be considered 'bashing' or at least 'unfair').

And it's crucial to remember and perhaps remind the review readers of the fact that every wheel has different riding characteristics that are appropriate in different situations for different riders. I really like the ability to really throw my 16X around... on trails. That same agility makes it downright dangerous trying to keep up with the VS/EXN/MP crew on the pavement. Not to mention it simply doesn't have the power. Likewise, the MTen is about as twitchy as it gets, it's almost unsuitable for riding at any speed on anything other than a well maintained paved bike path—yet the very thing that makes it unsafe on a regular street is what makes it ideal for putzing around in a parking lot. I absolutely emphatically don't recommend it for learning but plenty of people have cut their teeth (and ankles) on the little bugger so what do I really know anyway.

Neither wheel is worthy of saying "don't buy this" as a general statement... both however, have definitely earned "I really like this wheel for this, but it's not a good choice (at least for me) for doing that".

I think if you rewrote your assessment with a little less passion it would go over better.

Edited by Tawpie
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As a shopper, I value informative, factual reviews that rate things relative to other stuff within an obvious category, making finer distinctions than the shop's own copy. When wheel sizes are clearly advertised, a rating that clobbers a 16-inch wheel because it is not an 18-inch wheel is not helpful. And if we may put ourselves for a moment in the shoes of the small business: a shop with an online presence surely receives dozens of reviews every day that are written by emotionally imbalanced Perl scripts, or worse, which will be of no help to customers. Of course the shop will moderate the reviews. Theoretically, I would hope the shop would air all legitimate reviews, but I am puzzled about how to verify this:  how could there be horrible reviews of products sold by a well-curated shop with stellar customer service?

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One of the reasons why smaller wheels are considered good to learn on is because they are twitchy; learn on one and you will find riding anything else easier.

My only wheel is an S18 but I have been fortunate to try a MCM5 V2, a very different beast, took me a few goes to get the hang of it, whilst the owner jumped on my S18 no bother at all.  I love the twitchiness and its characteristics. Ultimately what I say and write tells you more about me than anything that I am actually saying. This is also true of your review.  So it wasn't about the 16S it was about your experiences of it, two different things. Why did you feel compelled to leave a 2 star review? Because you don't want other people to feel how you do. The problem is we are all different and all think and experience things in different ways so it can come across a little unfair. But it sounds like your motivation was in the right place, if i'm reading the situation correctly. Anyway I hope you find the wheel you are looking for. 

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2 hours ago, Tawpie said:

That same agility makes it downright dangerous trying to keep up with the VS/EXN/MP crew on the pavement.

This but not even trying to keep up with anybody... just dangerously agile (twitchy) on the pavement period.  

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You didn’t buy the wheel from them, somebody else did. You can’t leave two reviews for the same wheel.  Not rocket science.
 

     Its rider error on the twitchy part, I’m 250 and put 2000km on it, smooth as butter.    The beeps can suck, but if your hitting the beeps all the time, it’s time to get a faster wheel. Respect the beeps! 
 

    The wheel is good bang for your buck, but your right, it doesn’t even compare with a 16x, or 18xl.  

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Posted (edited)

The review doesn't matter anyway since it doesn't appear to be posted on ewheels. If I'm a newbie EUC buyer and have never ridden a wheel, I want to know that a larger wheel might be more stable and easier to learn on AND since it has a higher top speed, I might have to upgrade less... saving me money in the long run. That's really what my review was about. I saw the 29 glowing 5 star reviews and after reading many, I felt differently than the reviewers so I took the time out of my day to post my thoughts after riding the wheel for 150+ miles so other potential buyers might have a different perspective. That review and who knows how many other less than 5 star reviews were moderated out and won't be seen. 

This has nothing to do with ewheels service. Jason has been awesome with my wishy-washy-ness between the V12 and the sherman and my deposits. He's accommodated me more than expected. He's always answered my emails personally which is rare in this day and age. When I left the 16s review, I had no idea that it might piss off ewheels like it seems to have. It was simply a review of the wheel. Not of ewheels or anyone there. 

Edited by d0n
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Posted (edited)
17 minutes ago, jimjam.nyc said:

I see nothing wrong with ewheels only wanting verified purchasers reviewing the wheels they bought from their site. They have no control over who you bought the wheel from, what condition it was in, and the reasons why you had a bad experience. 

The 16s did come from ewheels. The woman who purchased it for $1350, tried to ride it 2 times in the carpeted hallway of her condo. Scared of hurting herself, she put it back in the box and sold it on CL. It had less than 1/2 mile on it. It was basically brand new, still in the original box with all paperwork. I'm betting her review of the "learners wheel" might not be so positive either?

I didn't have a "bad experience". I had a wonderful experience learning to ride. I'm just saying that there are much better & safer euc's to learn on and start off with. A $1250, 16s that you might outgrow in 2 weeks isn't really money well spent IMHO. 

I didn't tell people NOT to buy from ewheels in the reviews. I told them to spend MORE money and get a better wheel.  

Edited by d0n
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5 minutes ago, d0n said:

The 16s did come from ewheels. The woman who purchased it rode it 2 times in the carpeted hallway of her condo and put it back in the box and sold it on CL. It had less than 1/2 mile on it. It was basically brand new, still in the original box with all paperwork. I'm betting her review of the "learners wheel" might not be so positive either?

I didn't have a "bad experience". I had a wonderful experience learning to ride. I'm just saying that there are much better & safer euc's to learn on and start off with. A $1250, 16s that you might outgrow in 2 weeks isn't really money well spent IMHO. 

I didn't tell people NOT to buy from ewheels in the reviews. I told them to spend MORE money and get a better wheel.  

I understand. and to be fair I see nothing wrong with your review at all. I just was stating why I get ewheels' point of view here.. While the wheel was purchased there, you aren't the verified buyer. 

Now I dont know if they remove all negative reviews or not, but I just get why they wouldnt want to publish a review from someone who didnt purchase that specific product from them directly! 

 

EDIT: i also get your point in the review of why you gave it a bit of negative review! 

Edited by jimjam.nyc
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Posted (edited)
9 minutes ago, jimjam.nyc said:

Now I dont know if they remove all negative reviews or not

I wouldn't have thought they did... I wouldn't think that ANY business would BUT... go look at all the EUC reviews on their site. Mine isn't there. They're clearly only posting the really good reviews. The 16s is their best selling wheel (according to them) and only 29 people have reviewed it? Really? Just 29 people? But almost all 29 reviews are 5 stars. 

I think the EUC community would benefit from a review site where people couple read unbiased reviews. Is there such a place that I'm unaware of? 

Edited by d0n
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6 minutes ago, d0n said:

I think the EUC community would benefit from a review site where people couple read unbiased reviews. Is there such a place that I'm unaware of? 

youtu.be?

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