Prausch Posted July 10, 2021 Share Posted July 10, 2021 Hi all, I go crazy. My wheel makes uncontrollable moves when powering on. It does not balance itself and I cannot drive it. I tried reset but did not help. Another problem is that since I replaced my motherboard after the wheel was dead last year, I can no more connect with the inmotion app in order to run the analysis... any help welcome peter 1 Quote Link to comment Share on other sites More sharing options...
Prausch Posted July 10, 2021 Author Share Posted July 10, 2021 It seems to have changed the serial number by replacing the board and the app does not accept to connect. Any idea how to fix this? Thanks Peter 1 Quote Link to comment Share on other sites More sharing options...
Denny Paul Posted July 10, 2021 Share Posted July 10, 2021 if you message inmotion directly, they may add your serial number to their registry so you can connect to the app. provide the serial number of course, and also maybe any purchase information you have. if you want to download either darknessbot (iphone) or EUC world (android), they can tell you useful diagnostic info like voltage, but it doesn't have the same diagnostics as the inmotion app. I would say, if you can figure out if the batteries are still in good health (charge to full, then see if voltage is above 82v minimum) then it may be worth trying to fix further. But if it's an older wheel, the cost of parts can easily become more expensive than the wheel is worth, not counting labor and your time/effort. 1 Quote Link to comment Share on other sites More sharing options...
Prausch Posted July 12, 2021 Author Share Posted July 12, 2021 Thanks for your reply. How do I contact INMOTION directly? I’m from Germany and I cannot find any contact for support. regards Peter Quote Link to comment Share on other sites More sharing options...
Denny Paul Posted July 12, 2021 Share Posted July 12, 2021 Email service@imscv.com All I did was find their address online through a google search, found their page, and went to their contact page. I’m not a representative or anything ha. Best of luck. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.