BlckRck2014 Posted July 31, 2021 Share Posted July 31, 2021 On 3/10/2021 at 5:01 PM, EUC_user said: The problem was that one of the battery packs thought it was still in charge mode even with the charger unplugged. This is why the wheel wouldn’t balance and there would be arching when plugging in the yellow connectors on the board. This is also why the wheel wouldn’t turn off when using the button within the app. The three chimes sounds when holding the power button down was the “please don’t move” sound as heard in the app. The wheel has been working for about 2 weeks now though I now have a bent rim, a trolley handle that won’t stay locked in the open/up position, and a kickstand that still won’t sit in the gap in the rear rubber mud guard. How did you fix it? I have this issue now. Quote Link to comment Share on other sites More sharing options...
EUC_user Posted August 15, 2021 Author Share Posted August 15, 2021 On 7/31/2021 at 10:42 AM, BlckRck2014 said: How did you fix it? I have this issue now. It was sent back to the dealer with the top plugs unplugged. They replaced one of the battery modules that was apparently bad. Quote Link to comment Share on other sites More sharing options...
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