OxygenGS Posted September 15, 2020 Share Posted September 15, 2020 Hey guys, just came home from a nice ride on the S2. However, now i plugged it into the power and the light stays green and it does not charge. The S2 does still turn on.. anyone that can maybe help figure out what the issue is here? Quote Link to comment Share on other sites More sharing options...
Guppyplopp Posted May 30, 2023 Share Posted May 30, 2023 Hi! I have the exact same problem. Batteries are at 25%. I can run it, but it won't charge. And the light stays green on the charger. Is there any fuse to change under the covers? Is there a fuse in the charger? Quote Link to comment Share on other sites More sharing options...
fhopper Posted June 3, 2023 Share Posted June 3, 2023 I have the exact same issue and it started this week too. The wheel turns on even though the battery is low, but it does not charge. The light stays green on the charger. Anyone know what the voltages on the 4 pins on the charger output are supposed to be? Quote Link to comment Share on other sites More sharing options...
Guppyplopp Posted June 12, 2023 Share Posted June 12, 2023 It is supposed to be 63V, as stated on the charger. It is only 2 out of those 4 that is in use. I realized after a lot of testing that it is actually charging, but super slow! You can see each battery voltage in the app. Turn it on and check the % and/or the voltage on each battery. Put it on charge for 24 h, and check again. Don't leave it "on" because it uses more power being on than the charger can deliver (in my case). I have ordered a new charger now. I get back here and tell you how it went. 2 Quote Link to comment Share on other sites More sharing options...
fhopper Posted June 13, 2023 Share Posted June 13, 2023 Thanks for the pointer @Guppyplopp. I've plugged in the charger and it's at 20% right now. Battery 1 is at 21% and Battery 2 is at 19%. Will report back in a day. Where did you order the new charger from and how much was it? Quote Link to comment Share on other sites More sharing options...
fhopper Posted June 14, 2023 Share Posted June 14, 2023 You were right! I left it to charge since my last post, and now the battery is at 35%. At this rate it will take 4 more days to get to 100%. I use my wheel rarely enough that I might be OK with this pace of charging. I'm still curious to find out if a new charger fixes the problem for you, so can't wait for you to report back. Good luck. 1 Quote Link to comment Share on other sites More sharing options...
Chriull Posted June 14, 2023 Share Posted June 14, 2023 On 6/12/2023 at 11:17 AM, Guppyplopp said: realized after a lot of testing that it is actually charging, but super slow! 10 minutes ago, fhopper said: At this rate it will take 4 more days to get to 100% Please be carefull - if this is due to aged/misbalanced/deteriorated cells this slow long time charging could bring some higher fire incident risk! Quote Link to comment Share on other sites More sharing options...
meepmeepmayer Posted June 14, 2023 Share Posted June 14, 2023 Yea guys, charge somewhere the wheel could safely go up in flames! Maybe it's just the charger, maybe it's just a board limiter, but if the batteries themselves charge so slowly... that's not a good sign and cause for caution. Quote Link to comment Share on other sites More sharing options...
fhopper Posted June 14, 2023 Share Posted June 14, 2023 Wow. Thank you mods for the warnings. I've unplugged the charger for now. Will wait to hear about @Guppyplopp's experience with the new charger before I do anything else. Quote Link to comment Share on other sites More sharing options...
Guppyplopp Posted June 20, 2023 Share Posted June 20, 2023 A new charger did not help. I gave up and sent it to Segway service. It will probably be an expensive story... Just shipping 12kg will cost. I was using the wheel this weekend. It runs completely normal. I suspect the BMSs. Most stories about faulty batteries have had different symptoms, from what I have read so far. Quote Link to comment Share on other sites More sharing options...
fhopper Posted July 2, 2023 Share Posted July 2, 2023 Hi @Guppyplopp Did Segway service get back to you about what the problem is and how much they'll charge to fix it? Quote Link to comment Share on other sites More sharing options...
Guppyplopp Posted July 3, 2023 Share Posted July 3, 2023 Yes. It was the charging port that is mechanically damaged, they say. The port cost 1,29 € Labour 45 € Total 97 € incl shipping. If I know, or suspected it, I could have easily changed that port myself. I never suspected the port since the wheel indicated it got power from the charger when it was connected. But perhaps there is different connectors for charging vs power supply...? Or just not enough connection to give enough current? Any way, if you are handy, and if you can order a new contact, you can probably fix it yourself. 1 Quote Link to comment Share on other sites More sharing options...
fhopper Posted July 10, 2023 Share Posted July 10, 2023 Thanks for sharing @Guppyplopp . Did they happen to list a part number for the port on your invoice? Quote Link to comment Share on other sites More sharing options...
Guppyplopp Posted July 11, 2023 Share Posted July 11, 2023 Article: 01.10.4022.00 CABLE.CHARGER.PORT.INNER.ONE.MK2 2 Quote Link to comment Share on other sites More sharing options...
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