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figured out, please delete

David Noel

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Just received my new 18XL and went through the app and unlocked it, but the motor will not engage. Spoke with Ewheels and they haven't heard of that happening before. Anyone experienced that and if so, how did you fix it?

Edited by David Noel
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32 minutes ago, David Noel said:

No, even worse, it was plugged in charging. I didn't even think about it because of the battery they sell that will trickle charger while you ride. 

aaah ok, the weird thing is if you plug it in to charge it will not turn on, but if its already on and you put it on the charger then its fine

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