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Joseph Palazzolo

my 16x wont unlock speed limitation!

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Ive owned this 16x for over 6 months and have put over 70 disappointing miles on it without being able to unlock speed limitation. Ive tried every app i could find on the net. it seems to be set in the app untill i ride it. the fastest ive gone is 13.5 mph. I upgraded to this wheel from a 16s which i loved but one day it burst into flames and was a total loss. I was excited to get a newer faster wheel and im hoping someone can help me out here so i can enjoy this one too. any ideas im willing to try anything. 

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I had same problem. You need to make new account in kingsong app with location set to china.

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please make a screen capture or describe what error message you receive ...
set in to application can be considered successfully only after you change any setting and your wheel will beep to acknowledge your setting...otherwise it's not set !

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