New 100-volt 1860wh MSX's Arriving

[Christopher Michel Marin]

On 10/21/2019 at 2:36 AM, Afeez Kay said:

Gotway confirmed this configuration is not from them. This looks like the inside of my old 1845wh MSX 100v from eucservice.com.. or maybe not..I recognise that layout, as I recommended the extra battery pack to be split equally into two packs for better weight distribution. Pure speculation here of course..I may be wrong.. but I would definitely recommend this wheel.. awesome piece of kit.. 

You're absolutely correct. I confirmed it with Gotway. 

Ewheels is misleading their clients. But the wordplay is beautiful and intentionally worded to mislead the customers, into thinking it's a battery modification from gotway. 

The battery modification provided by ewheels is not an official gotway product. 

Edited November 14, 2019 by Christopher Michel Marin

[Arbolest]

47 minutes ago, Christopher Michel Marin said:

You're absolutely correct. I confirmed it with Gotway. 

Ewheels is misleading their clients. But the wordplay is beautiful and intentionally worded to mislead the customers, into thinking it's a battery modification from gotway. 

The battery modification provided by ewheels is not an official gotway product. 

Care to weigh in on this @Jason McNeil?

[Christopher Michel Marin]

16 minutes ago, Arbolest said:

Care to weigh in on this @Jason McNeil?

Yes. Please do.

Also nice label btw. 

Made is Japan 😂 

Edited November 14, 2019 by Christopher Michel Marin

[Christopher Michel Marin]

On 10/25/2019 at 12:12 PM, Yxzygäilijä said:

I just asked it at the seller. He said it's assembled and tested at gotways factory. Also he sent me this image: 

 

 

 

Just spoke to Gotway about this. The seller is lying to you. The label is fake. It is not an official gotway product. Just thought you would like to know... 

As they say. Aliexpress is not considered an authorized dealer for EUCs. There is no customer support when you buy wheels on there and you have no idea how they smacked together this creation. It's cheap to print labels. Be careful. 

Edited November 14, 2019 by Christopher Michel Marin

[Christopher Michel Marin]

Btw Gotway even updated their website because of the conversation I had with them. With more updates to come. 

http://www.kebye.com/newsinfo/344310.html

Their newer wheels are the ones that are constantly being modified battery wise. 

So, if the watt hour of the wheel in question is not on this website link. It's not an official gotway product.  

 

Example: msuperx 1845wh 100v is not on that list. Therefore we can deduce that it is not a legitimate gotway product. 

Remember:

Gotway announces when they are almost done with their prototype wheels. And when they are releasing versions with more watt hours. They do not support or suggest these type of modifications whatsoever for a variety of reasons. 

That being said. Sorry to be the bearer of bad news. I just wanted everyone to know the truth. I think everyone could work on being a bit more honest. 

[Arbolest]

23 minutes ago, Christopher Michel Marin said:

Just spoke to Gotway about this. The seller is lying to you. The label is fake. It is not an official gotway product. Just thought you would like to know... 

Woah man, stay calm and keep cool.  

Jason is often able to leverage his sales volumes to get the wheel manufacturers (Gotway in particular) to make non-standard and unannounced changes/upgrades/modifications/additions to the wheels that he sells. eWheels has a fantastic reputation for a reason, and many of us have huge respect for Jason and his business, so if you're going to make such direct and strongly-worded statements about what you perceive to be happening behind-the-scenes, then just be aware that not many people here will take those statements at face value until there is a proper dialog going on with information coming in from both sides.

 

31 minutes ago, Christopher Michel Marin said:

As they say. Aliexpress is not considered an authorized dealer for EUCs. There is no customer support when you buy wheels on there and you have no idea how they smacked together this creation. It's cheap to print labels. Be careful. 

I'm a little confused by this part here... eWheels is not affiliated with Ali express in any capacity as far as I am aware. Are you perhaps conflating the modified wheels being sold on Ali express (and a few other websites) with the version of the wheel that is being sold on eWheels?

[Meserias]

there is so much misleading around GotWay products...
who is to blame ?

Gotway (in my opinion) because they don't protect their products line with firmware witch should be able to identify in most of the cases (99%) any fake product or not authorized seller. These battery modifications could be very dangerous for any rider...

[Chriull]

19 minutes ago, Arbolest said:

Woah man, stay calm and keep cool.  

Jason is often able to leverage his sales volumes to get the wheel manufacturers (Gotway in particular) to make non-standard and unannounced

This specific part of this discussion refers to an aliexpress seller:

 

[Arbolest]

10 minutes ago, Chriull said:

This specific part of this discussion refers to an aliexpress seller:

 

Alright, I had missed that link as I scanned through this thread.

However, I would like to point out that if the quoted post is where the connection to Ali express was taken from, then the link there does not seem to be connected in any way to the wheels this thread was started about. eWheels is currently selling an 1845Wh version of the MSX that uses the 18650 batteries, and the Ali express link there shows a 2200Wh MSX that uses the new 21700 cells.

Now, again, I haven't personally spoken to either Jason or Gotway concerning this new "eWheels Special" version of the MSX, nor have I seen one in the wild and gotten to take a peek under the hood,  but until I hear/see otherwise I have no reason to doubt the information provided by eWheels.

Let's just wait and see what Jason has to say. 

[atdlzpae]

1 hour ago, Meserias said:

Gotway (in my opinion) because they don't protect their products line with firmware witch should be able to identify in most of the cases (99%) any fake product or not authorized seller. These battery modifications could be very dangerous for any rider...

1) Battery modifications are impossible to prevent. Nobody can stop you from just soldering in an additional 18650 or a BMS.
2) Modifications done well can be just as good or better than factory ones. I'd trust eucservice.com to make modifications to my unicycle.
3) Firmware "checks" are bad and limit the rightful right to repair your stuff.

 

The focus should be on the 1860Wh mod's quality and not if it's from Gotway or not. Batteries are not rocket science.
But obviously, if the seller is selling crap, they need to take responsibility.
Is the 1860Wh 100V mod good or bad? Any cutoffs?

Edited November 14, 2019 by atdlzpae

[photorph]

6 hours ago, Christopher Michel Marin said:

You're absolutely correct. I confirmed it with Gotway. 

Ewheels is misleading their clients. But the wordplay is beautiful and intentionally worded to mislead the customers, into thinking it's a battery modification from gotway. 

The battery modification provided by ewheels is not an official gotway product. 

 No misleading here.  It’s not an official Gotway product available to the masses.  
 

Ewheels likely sells the most MSXs out of anyone and is gotways biggest vendor, and due to volume of sales Jason is able to request modifications done just for us even though it’s not officially available for everyone.

 

This is different from aliexpress because the vendors themselves are making the modifications.  We are making no modifications, we have 4 employees only and none of us modify or add battery packs to any from factory wheels.  It’s not official Gotway but trust me this MSX comes to us from Gotway with battery pack added along with bms.
 

Ewheels has no link to aliexpress what so ever.  

 

Edited November 14, 2019 by photorph

[Jason McNeil]

4 hours ago, Arbolest said:

Care to weigh in on this @Jason McNeil?

In the manufacturing world everything is about scale, no Wheel maker wants to get involved in making a bespoke pack for an end-Customer contacting them asking for a larger battery, it's not worth their time or hassle. This special edition MSX pack was produced from the GW supply chain, it's not on the 'official' catalog.    

1 hour ago, photorph said:

Ewheels likely sells the most MSXs out of anyone and is gotways biggest vendor,

Ha, I wouldn't make that claim, countries like South Korea & France sell a lot of Gotways! 

Edited November 14, 2019 by Jason McNeil

[Christopher Michel Marin]

1 hour ago, photorph said:

This is different from aliexpress because the vendors themselves are making the modifications.  We are making no modifications, we have 4 employees only and none of us modify or add battery packs to any from factory wheels. We had our Gotway contact make this just for us, it’s not official Gotway but trust me this MSX comes to us from Gotway with battery pack added along with bms.
 

Ewheels has no link to aliexpress what so ever.  

 

I never said ewheels was connected to any dealer on Alibaba or aliexpress.  Or anything like that. Please read the quotes within the comments thoroughly. 

 

Someone said there was a 2200wh msuperx 100v on alibaba. They also said the sellers was saying it came directly from the gotway factories in China.

 

That seller was lying. So I made so i let the person know who mentioned it earlier in the forum thread. Never accused ewheels of any interaction with Alibaba vendors. 

3 hours ago, Arbolest said:

 

I'm a little confused by this part here... eWheels is not affiliated with Ali express in any capacity as far as I am aware. Are you perhaps conflating the modified wheels being sold on Ali express (and a few other websites) with the version of the wheel that is being sold on eWheels?

You misread the message. The aliexpress part has nothing to do with ewheels. Please read the quoted message within the comment. 

[Christopher Michel Marin]

21 minutes ago, Jason McNeil said:

In the manufacturing world everything is about scale, no Wheel maker wants to get involved in making a bespoke pack for an end-Customer contacting them asking for a larger battery, it's not worth their time or hassle. This special edition MSX pack was produced from the GW supply chain, it's not on the 'official' catalog.    

Can you elaborate on what exactly you mean by the pack was produced from the gw Supply chain?  

Because that's a fairly broad statement and can mean a variety of things.

[Jason McNeil]

4 hours ago, Christopher Michel Marin said:

Also nice label btw. 

Made is Japan 😂

We did not create this label. Nevertheless, the FTC definition of 'Made in', requires 75% of the manufactured cost of product to be made in the country that's declared. These Panasonic GA cells are made in Japan, therefore this label is an entirely accurate description of goods.  

In 1996 the FTC^[2] proposed that the requirement be stated as:

It will not be considered a deceptive practice for a marketer to make an unqualified U.S. origin claim if, at the time it makes the claim, the marketer possesses and relies upon competent and reliable evidence that: (1) U.S. manufacturing costs constitute 75% of the manufacturing costs for the product; and (2) the product was last substantially transformed in the United States.

19 minutes ago, Christopher Michel Marin said:

Can you elaborate on what exactly you mean by the pack was produced from the gw Supply chain? 

Unfortunately not, I am not prepared to disclose information that could get contacts in trouble for going above & beyond.  

Edited November 14, 2019 by Jason McNeil

[Arbolest]

36 minutes ago, Christopher Michel Marin said:

You misread the message. The aliexpress part has nothing to do with ewheels. Please read the quoted message within the comment. 

I'm sorry if I misunderstood something here. I read this in conjunction with your prior statement that eWheels is misleading their clients and must have mentally connected two apparently unrelated posts. 

That said, I hope that given the above information provided by both @Jason McNeil and @photorph it is now clear that eWheels is not misleading anyone and that the 1845Wh MSX they are selling is legitimate even if it is not listed as a publicly available version of the wheel on the Gotway website.

[Christopher Michel Marin]

No need to elaborate, i already got the information i was hoping for. 

I can happily admit i was incorrect.
When i spoke to Gotway i did not mention that the 1845wh wheel i was referencing within our discussion was from Ewheels.
They assumed i was referencing eucservices or another company such as that.
When i brought up ewheels this time around, they verified that the product was from Gotway and its availability.
Sorry Jason for saying you guys are misleading your clients  I apologize, as I was just sharing the information Gotway stated. But they misunderstood the original message, which led to the general misunderstanding. I guess that happens when your translator is currently unavailable lol.

Regardless everyone, just to make sure we're clear. THE WHEEL IS REAL!  AND FROM GOTWAY! IT IS NOT A LIE AND THEY ARE NOT MISLEADING ANYONE!


Still, the 21700 batteries have already been announced a few months ago.  Wonder how many months until this product becomes complete obsolete in favor of the new battery type. 

Edited November 14, 2019 by Christopher Michel Marin

[Marty Backe]

3 hours ago, Christopher Michel Marin said:

No need to elaborate, i already got the information i was hoping for. 

I can happily admit i was incorrect.
When i spoke to Gotway i did not mention that the 1845wh wheel i was referencing within our discussion was from Ewheels.
They assumed i was referencing eucservices or another company such as that.
When i brought up ewheels this time around, they verified that the product was from Gotway and its availability.
Sorry Jason for saying you guys are misleading your clients  I apologize, as I was just sharing the information Gotway stated. But they misunderstood the original message, which led to the general misunderstanding. I guess that happens when your translator is currently unavailable lol.

Regardless everyone, just to make sure we're clear. THE WHEEL IS REAL!  AND FROM GOTWAY! IT IS NOT A LIE AND THEY ARE NOT MISLEADING ANYONE!


Still, the 21700 batteries have already been announced a few months ago.  Wonder how many months until this product becomes complete obsolete in favor of the new battery type. 

Thank you for making this post, because this morning I've been reading this latest part of the thread and it sure came across like you were throwing a lot of dirt at EWheels.

Jason is the one guy in this wild west industry that I have total faith in, earned over literally years of goodwill and honesty.

[Christopher Michel Marin]

1 hour ago, Marty Backe said:

Thank you for making this post, because this morning I've been reading this latest part of the thread and it sure came across like you were throwing a lot of dirt at EWheels.

Jason is the one guy in this wild west industry that I have total faith in, earned over literally years of goodwill and honesty.

No, not at all. 

I just thought they were lying legitimately about the wheels origin.  

Imagine talking to Gotway and they state that they do not support those battery mods whatsoever, then you have ewheels saying they got it from gotway. While Gotway is saying they do NOT suggest any of those unofficial battery modification.

So i even sent a pic and i have them over here saying:
 
No thats definitely not an official gotway product and they said it is most likely 3rd party. Gotway does not provide any BMS of expansion package.

They were very adamant. So you can see why immediately i'm like wtf ewheels. Whose lying here? I have a huge pet peeve and 0% tolerance for lies. All the while Gotway is misunderstanding me thinking im talking about parts in general lmao.

So Gotway and i talked about this. Along with a few other things, and after a few hours,  i get specific and start asking the right questions and i mentioned ewheels.

By this time they already told me the photo i sent was not a legitimate Gotway created product and was most likely 3rd party, since they don't produce any BMS of an expansion battery. Which is exactly what i told you guys they said.  

But then Suddenly they understand exactly i'm trying to relay specifically and they completely understood what i meant. Suddenly the answer becomes:

yes but don't want to do many.  the official only use regular batteries, not type I batteries. Official only use regular batteries, and will not make special batteries. Abnormality battery will cause potential risk of charge and decharge. Long time use unsure.Don't worry we are already upgrading msx. will be launched in......

Gotta love language barriers :). Next time my translator is away, i'm just gonna wait till they get back  
He comes back this weekend, then i won't have any more confusion after that lol. 

But i think Gotway was pretty clear there this time around tho 




 

Edited November 14, 2019 by Christopher Michel Marin

[FlyboyEUC]

46 minutes ago, Christopher Michel Marin said:

Don't worry we are already upgrading msx. will be launched in...

Why did you stop typing!!!???  

 

[ZenRyder]

47 minutes ago, Christopher Michel Marin said:

yes but don't want to do many.  the official only use regular batteries, not type I batteries. Official only use regular batteries, and will not make special batteries. Abnormality battery will cause potential risk of charge and decharge. Long time use unsure.Don't worry we are already upgrading msx. will be launched in...

What!! Such an inflammatory tease!

This is the MSX I just bought from eWheels and you're showing a quote, from Gotway that states...

1) The 1860wh battery configuration might have a risk of losing charge and not working long term.

2) There is a new MSX upgrade launching... (and you cut it off or left off the pertinent info)

Please explain!

[Planemo]

28 minutes ago, ZenRyder said:

1) The 1860wh battery configuration might have a risk of losing charge and not working long term.

I read that as if GW were referring to dodgy no-name backyard battery builds, not Gotways own.

[Christopher Michel Marin]

Answers below.

57 minutes ago, ZenRyder said:

1) The 1860wh battery configuration might have a risk of losing charge and not working long term.

1. No, i don't believe so, at all..  I'm sure your wheel will be fine long term...
All they said was longterm use unsure.  But i don't think they were talking about the BMS and/or battery. moreover the layout.
Remember the language barrier is heavy. So you have to think about what the different meanings of common words and what best matches the context for them as a business.

For example. I thought the same thing at first when i read that message. Then i actually thought about it.

From what i understand, and what i think they mean is that they don't intend to use that type of battery layout longterm. As they feel like there is more potential for risks with it going forward. As there are many things that can potentially go wrong.

But i think its just potential. 

This being said, it can be translated either way. But based off my later conversations with Gotway. I'm guessing it just means that they prefer to not use the battery layout within the current 1845wh 100v MSuperX and will utilize other methods in future releases.  

Instead they will be modifying the case to fit the 21700 in the upcoming MSuperX. As they have in the past iterations. When battery changes occured. 

If he wanted to say that the wheels battery will not be good longterm, i'm positive he would of said it differently. 

Also i doubt they would of sold it if they did not think the BMS was alright.
Most likely there is just a lot on the technical side, of which much of it needs to be accounted for accordingly, especially with that type of mod.

 

 

57 minutes ago, ZenRyder said:

2) There is a new MSX upgrade launching... (and you cut it off or left off the pertinent info)

Ewheels needs to make their money . This is their Livelihood. Gotway will release the information on their new wheels when they are ready to do so.

I want to respect Gotway and the information I've been exposed to. Therefore i will only talk about things that i know i'm allowed to talk about. Esepcially when it comes to releases and wheels.

But in regards to your new MSX upgrade inquiry. Yes, gotway is always pushing to make their technology better. They love the MSuper series and intend to make a continuation as they have been. As technology improves. 

After all as time progresses technologies progress as well and changes are made along with upgrades. This is a fairly new technology, great strides will be made very in due time. 

The current 1845wh msx should be a great wheel and should have no issues. Its just a potential risk, not definite risk lol  
Don't take everything as definite, translations are misinterpreted all the time. i mean look at me earlier today lmao. 

Edited November 14, 2019 by Christopher Michel Marin

[FlyboyEUC]

47 minutes ago, Christopher Michel Marin said:

Its just a potential risk, not definite risk lol  

Isn't this true of owning a Gotway (or any) wheel? 

(No response needed just thought it was funny. As everyone who buys a wheels deals with many potential risks: faceplants, battery fires, medical bills, etc. )

[Afeez Kay]

.. ..... . .....MSX V2