UPDATE an hour later- I was leaving where I had the shut off issue and was pushing the wheel with all lights out and rolled it over small sidewalk crack and the wheel shut off again. This time, no apps were open.
Now I am not going to ride it at all and will contact ewheels
I was pushing my wheel with the trolley handle and was opening the DarknessBot app as I was walking to turn off the led and torch. As I was toggling both options off the wheel turned off. (No powe