NylahTay Posted August 20, 2019 Share Posted August 20, 2019 (edited) So I've had my KS18xl since April/May. I got the rapid charger with it, and tend to use that to charge my wheel during the day as needed, but always use the original charger at night. I started to notice that sometimes my rapid charger won't charge the wheel. As soon as I plug it into the outlet and wheel then turn it on, it goes to a green light, no matter what percentage the wheel is at. At first I thought it was because the wheel was hot, as I started having intermediate issues originally where it would work occasionally and other times it wouldn't. However now it's been 5 days since it has worked and I'm not sure what I can do to troubleshoot. I'm not very electrically inclined. Is there a fuse or something I might need to check? I've tried multiple outlets. I'm thinking about biting the bullet and purchasing a second speed charger as the 18xl is my main mode of transportation, and it's my only wheel that I own that is fast enough to ride on the streets. Edited August 20, 2019 by NylahTay Quote Link to comment Share on other sites More sharing options...
ir_fuel Posted August 20, 2019 Share Posted August 20, 2019 Did you try changing the order of plugging in stuff and turning it on? Quote Link to comment Share on other sites More sharing options...
D3m0nzz Posted August 20, 2019 Share Posted August 20, 2019 I have had this problem since I got my fast charger, but I have been able to charge the wheel by changing the total percentage setting to <%100. Does fiddling around with that knob or the amperage knob allow you to charge? Either way I am following this thread because I want to know how to fix it. Quote Link to comment Share on other sites More sharing options...
NylahTay Posted August 20, 2019 Author Share Posted August 20, 2019 (edited) I've tried 80, 90% and 100%. I've also tried setting the amp to different settings too. I normally keep it at 5amps. I've tried turning it on then plugging it up. Edited August 20, 2019 by NylahTay Quote Link to comment Share on other sites More sharing options...
Gaz Bon Posted August 21, 2019 Share Posted August 21, 2019 (edited) If you know someone with a multi meter to check the DC voltage being delivered at the EUC charge plug when connected to mains Maybe a dodgy connection ,internal fuse ???? Edited August 21, 2019 by Gaz Bon Quote Link to comment Share on other sites More sharing options...
chrisjunlee Posted August 27, 2019 Share Posted August 27, 2019 This isn't something that's straightforward to diagnose without some test equipment. And most importantly, your #1 priority is to make sure it's not the wheel that's at fault - if it is, well, you have bigger problems that compromise your safety. I would recommend contacting Jason (assuming you bought it from him) to see if this is a common failure case. Please keep us posted on this Quote Link to comment Share on other sites More sharing options...
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