Unventor 3,374 Posted August 9 (edited) Issue: BT module might cause interference as reported by others, I don't have the wheel yet so I have not tested it. Fix: talk to your dealer there should be an update done by use stick. Note: My dealer will update my wheel before it is shipped. Video show how: (shown at 6:15ish) Edited August 9 by Unventor Quote Share this post Link to post Share on other sites
Jon Stern 592 Posted August 9 (edited) I just received an e-mail from @Jason McNeil with instructions on how to perform the BT interference fix (USB update). I'm going to try it soon. [Edit: apart from the fact I can't find a USB thumbdrive. Having to slowly reformat a 128GB microSD in a USB adapter as FAT32] Edited August 9 by Jon Stern Quote Share this post Link to post Share on other sites
Patton250 839 Posted August 9 Do we have to use a PC? Quote Share this post Link to post Share on other sites
Jon Stern 592 Posted August 10 After failing to format the drive (it was too big for FAT32 - I assumed it would just get formated at the FAT32 limit), I went ahead and tried using the drive formatted as exFAT. It seemed to work. One thing to be aware of: the wheel now appears as a different BT device (same name), and has to be paired again. Quote Share this post Link to post Share on other sites
magicrobots 106 Posted August 10 1 hour ago, Patton250 said: Do we have to use a PC? You can use the Disk Utility on a Mac to format to FAT32, and there are probably some ways to do it on android too if that's what you're wondering? Did a quick google on it and there seemed to be the capability. Quote Share this post Link to post Share on other sites
Jon Stern 592 Posted August 10 1 minute ago, magicrobots said: You can use the Disk Utility on a Mac to format to FAT32, and there are probably some ways to do it on android too if that's what you're wondering? Did a quick google on it and there seemed to be the capability. I did it on my PC, but it failed because the 128GB card size. Windows sets a limit of 32GB for FAT32 because they want people to use NTFS instead (as it's more efficient for large partitions), but exFAT seems to work anyway. Quote Share this post Link to post Share on other sites
Patton250 839 Posted August 10 17 minutes ago, magicrobots said: You can use the Disk Utility on a Mac to format to FAT32, and there are probably some ways to do it on android too if that's what you're wondering? Did a quick google on it and there seemed to be the capability. Thanks man. I have a new Mac throughout the house. I do you have an old surface pro 3 collecting dust but every time I use it I feel like I’m in the dark ages. LOL Quote Share this post Link to post Share on other sites
Jon Stern 592 Posted August 10 FIXED! Having installed the Bluetooth fix, I just rode 12 miles without any random tilts! Half way, before turning around to come back home, I connected the BT to try some music, and the pedals tilted forward just slightly. I think it was when connecting (not sure why BT wasn't connected already), rather than when I started the music, but in any case it was very minor. Now I'm feeling really great about this wheel. Quote Share this post Link to post Share on other sites
SamSuffit 49 Posted August 10 I don’t understand: why the fix is done by USB key and not by firmware update? (It would be more practical) or is it for a quick fix, later also done by firmware update? Quote Share this post Link to post Share on other sites
Jon Stern 592 Posted August 10 2 minutes ago, SamSuffit said: I don’t understand: why the fix is done by USB key and not by firmware update? (It would be more practical) or is it for a quick fix, later also done by firmware update? I'm guessing the BT controller is independent from the main CPU and so has independent firmware that can't be updated wirelessly. Quote Share this post Link to post Share on other sites
Unventor 3,374 Posted August 10 3 hours ago, SamSuffit said: I don’t understand: why the fix is done by USB key and not by firmware update? (It would be more practical) or is it for a quick fix, later also done by firmware update? I don't know this for sure, but this is my guess from working as support from a major tech company. The BT module is a separate module inserted into the controller board. We have seen this on KS18L/XL, and I think I spotted this too on Ecodrits tear down too. If you were to access this while live and active on (the BT module) you might not be able update it at the same time. Another thing is by going by USB you risk less issues with broken connection or unable to connect in a scenario where BT fw is outdated. This happened to my iRobot floor washer, so they had to replace it. It happened too on my Inmotion V8 so I could only connect by Wheelog due to it having a manual BT mac address connection option. So here goes yet another fanboy, if you like argument, that they have thought about just happens to be by lucky a smart solution in worse case scenario to update BT module. Quote Share this post Link to post Share on other sites
Unventor 3,374 Posted August 10 As moderator, i moved all above messages to here to keep 16x issue thread clean. Please discuss it here instead. Quote Share this post Link to post Share on other sites
Anagnorisis 27 Posted August 10 (edited) How long does it take to install the FW? ok I watched the video and answered my own question Edited August 10 by Anagnorisis Quote Share this post Link to post Share on other sites
Serge Thibault 1 Posted August 11 Hi, Where can I download the update? Thanks Quote Share this post Link to post Share on other sites
Unventor 3,374 Posted August 11 6 hours ago, Serge Thibault said: Hi, Where can I download the update? Thanks I don’t know. As my wheel will be updated before it leaves the dealer. I suggest contact you dealer they should have info on this. Quote Share this post Link to post Share on other sites
magicrobots 106 Posted August 11 I just did a big ass trail ride and after updating I can also confirm zero issues. I'm pretty stoked. Thing feels solid. I just tried to attach the update file to this post. Does that work? updata.bfu Quote Share this post Link to post Share on other sites
Mike Sacristan 1,683 Posted August 11 13 minutes ago, magicrobots said: I just did a big ass trail ride and after updating I can also confirm zero issues. I'm pretty stoked. Thing feels solid. I just tried to attach the update file to this post. Does that work? updata.bfu 444.5 kB · 1 download Yes it works. I was able to download it. Not that I have a 16x.... yet. Quote Share this post Link to post Share on other sites
Anagnorisis 27 Posted August 11 The file worked for me. Apparently it didn't work for the first USB drive that I had. $ shasum -a 256 updata.bfu $ e5de1aab426296deaa2b39afe1a3a6fccdadddb37f0dedfb9170516dfce902b4 updata.bfu Quote Share this post Link to post Share on other sites
Serge Thibault 1 Posted August 12 5 hours ago, magicrobots said: I just did a big ass trail ride and after updating I can also confirm zero issues. I'm pretty stoked. Thing feels solid. I just tried to attach the update file to this post. Does that work? updata.bfu 444.5 kB · 5 downloads Thanks I will flash it tomorrow! Quote Share this post Link to post Share on other sites
Jon Stern 592 Posted August 14 (edited) On 8/9/2019 at 8:38 PM, Jon Stern said: FIXED! Having installed the Bluetooth fix, I just rode 12 miles without any random tilts! Update Sadly not fixed! This evening it was getting dark as I set off from work, so I decided to ride with some music (something I don't usually do) for enhanced noticeability. Halfway through my 4 mile ride I got a quite severe tiltback. Prior to this it seemed there was some slight pedal float going on. @Micheal Shen Edited August 14 by Jon Stern Quote Share this post Link to post Share on other sites
