ElectriQ User 24 Posted October 11 5 minutes ago, Mike Sacristan said: Mine is KS16X2B190628G002. I can't get it to dip. I tried dipping it at less than 50% battery and was flicking at 40kmh, I did get a please decelerate though. The only times it dipped forward was when I was playing music through the bluetooth speaker. Then it got stuck at around 3-5 degrees and I had to power cycle it. Hardly used the bluetooth speaker since and stick to my Bose Soundlink Micro. One of the battery connectors did burn up though. We still don't know why. So I spent a coupe of days riding an 800Wh 16X. Worked just fine and easily hit 45kmh+ with no issues. You didn't apply the bluetooth fix? Quote Share this post Link to post Share on other sites
stephen 3,228 Posted October 11 37 minutes ago, ElectriQ User said: From the picture above your wheel it's seems to be from 19/07/01. Oooh yeah silly me ,,aaah well only 3 days out 😂 Quote Share this post Link to post Share on other sites
stephen 3,228 Posted October 11 (edited) Got this reply from kingsong .. Maybe a bit mis-communication but this is what he sent anyway Three possible reasons: 1. Controller defect (the balancing data is affected by increasing temperature) 2. Gyro is not stable 3. Bluetooth module firmware bug May you can download APP to test the horizontal changes after power on. If reach 5 degree, need to do BT update. After finished, you can observe whether the wheel will pedal dip forward or tilt back after power on. The allowable range is 0~2 degree. (Below is a defect Gyro, after BT update, the pedal dip forward degree reach 5 degrees.) Another answer i got when i asked if there's been anymore queries from other people,,,,,,,,, Yes, we have recieved feedback from some distributors and solved some wheels. Edited October 11 by stephen Quote Share this post Link to post Share on other sites
Unventor 3,472 Posted October 11 55 minutes ago, ElectriQ User said: You didn't apply the bluetooth fix? It was applied at delivery from dealer already. I know this since @Mike Sacristan talked about when I were waiting for my wheel. Quote Share this post Link to post Share on other sites
ElectriQ User 24 Posted October 11 55 minutes ago, stephen said: Got this reply from kingsong .. Maybe a bit mis-communication but this is what he sent anyway Three possible reasons: 1. Controller defect (the balancing data is affected by increasing temperature) 2. Gyro is not stable 3. Bluetooth module firmware bug May you can download APP to test the horizontal changes after power on. If reach 5 degree, need to do BT update. After finished, you can observe whether the wheel will pedal dip forward or tilt back after power on. The allowable range is 0~2 degree. (Below is a defect Gyro, after BT update, the pedal dip forward degree reach 5 degrees.) Another answer i got when i asked if there's been anymore queries from other people,,,,,,,,, Yes, we have recieved feedback from some distributors and solved some wheels. The response is not very clear... What APP? If the wheel will pedal dip forward or back (even with bluetooth fix applied) more that 2 degrees it has a defective gyroscope? In this case i think the motherboard must be replaced. Quote Share this post Link to post Share on other sites
redfoxdude 200 Posted October 11 25 minutes ago, ElectriQ User said: The response is not very clear... What APP? If the wheel will pedal dip forward or back (even with bluetooth fix applied) more that 2 degrees it has a defective gyroscope? In this case i think the motherboard must be replaced. I think they may mean a "level" app to measure the potential change in the wheel's angle. But I'm not sure the response is about the same issue I'm having. I think they might be referring to a drift in the pedals' level, not a sudden lack of balancing power. I emailed Jason to ask about this issue on my wheel too. It would be awesome if this is a defect only affecting a handful of folks. Quote Share this post Link to post Share on other sites
ElectriQ User 24 Posted October 11 4 minutes ago, redfoxdude said: It would be awesome if this is a defect only affecting a handful of folks. That's why we debate here, to find the truth, to helping the euc community. Quote Share this post Link to post Share on other sites
Marty Backe 28,742 Posted October 11 10 hours ago, jiajian77 said: Thanks sharing your experience. Mine has similar issue with tilt-forward. I had an accident and broken my knee and ankle. I was on a long straight flat bicycle lane and accelerating in a relatively high speed. Without hearing any 3rd level alarm, the pedal suddenly lost force and I was threw out forward directly. Glad I was wearing a motor jacket and full-face helmet (can't image what would happen without them), but unfortunately no knee protectors. It took me 3 weeks to heal up and walk normally, still have some dark scabs. I shipped it back to Jason and he helped me fix the broken case of the wheel. And I got back the wheel two weeks ago and updated the software to 1.07 this week and I started riding again this week (I need it for work commute, Uber is expensive, but I am riding in low speed now). Because I thought it was the software issue until I see this thread tonight. I will email Jason about the new control board. Just would like to provide data related to this issue, not intended to scary any KS 16X users. The serial number on the label of my pedal is KS16X2B190815G097. I'm most impressed that it only took you 3-weeks to recover from a broken knee and ankle. You must be 20-years old Quote Share this post Link to post Share on other sites
EvoKnvl 60 Posted October 11 (edited) 8 hours ago, ElectriQ User said: You are right! But according to this site https://eunicycles.eu/en/news/jak-dekodowa-nr-seryjny-monocykli-king-song, 190815 means the manufacturing date of the motherboard... Maybe they set the wrong month on the server It is a mystery If it was just the motherboard, it'd still be confusing. One would assume the motherboards were made before the finished unit setting the date even further off. It's possible that the wrong month was set, but then my production date is the same, and it's the 2nd batch version. I guess we should check who else has a production date of 190815 and see when they received it and what batch to get a better idea of what's going on. Edited October 11 by EvoKnvl Clarified batch version Quote Share this post Link to post Share on other sites
RoadRunner 937 Posted October 11 5 hours ago, Mike Sacristan said: I can't get it to dip Tried it today as well but i couldn’t get it to dip either. 🤷♂️ Pedals where as hard as a rock. Quote Share this post Link to post Share on other sites
ElectriQ User 24 Posted October 11 1 hour ago, EvoKnvl said: If it was just the motherboard, it'd still be confusing. One would assume the motherboards were made before the finished unit setting the date even further off. It's possible that the wrong month was set, but then my production date is the same, and it's the 2nd batch version. I guess we should check who else has a production date of 190815 and see when they received it and what batch to get a better idea of what's going on. Until now we have chrisjunlee: 190815 onkeldanuel: 190815 jiajian77 : 190815 We still waiting for an answer from @photorph, @cyfur and @ArqFG Quote Share this post Link to post Share on other sites
eddiemoy 2,683 Posted October 11 (edited) 34 minutes ago, ElectriQ User said: Until now we have chrisjunlee: 190815 onkeldanuel: 190815 jiajian77 : 190815 We still waiting for an answer from @photorph, @cyfur and @ArqFG mine is 190815, no issues. @MickeyMicklos has the same batch number and no issues either. we cannot recreate the pedal dip. rock solid. Edited October 11 by eddiemoy Quote Share this post Link to post Share on other sites
onkeldanuel 15 Posted October 11 No i dont have 190815, i have 190628 with No Problems... Quote Share this post Link to post Share on other sites
MickeyMicklos 37 Posted October 11 On 9/27/2019 at 4:53 PM, chrisjunlee said: @MickeyMicklos @Cutiyo Please don't self promote in this thread - start your own. The heartbeat behind my channel is to give back to the EUC community that I love. I'm not doing this for fame my guy. Take a look in the mirror. Quote Share this post Link to post Share on other sites
cyfur 27 Posted October 11 1 hour ago, ElectriQ User said: Until now we have chrisjunlee: 190815 onkeldanuel: 190815 jiajian77 : 190815 We still waiting for an answer from @photorph, @cyfur and @ArqFG Just found my pedal stickers. Says it is 190815 as well. Quote Share this post Link to post Share on other sites
EvoKnvl 60 Posted October 11 35 minutes ago, onkeldanuel said: No i dont have 190815, i have 190628 with No Problems... 9 minutes ago, cyfur said: Just found my pedal stickers. Says it is 190815 as well. When did you receive your wheel and what batch were they? Quote Share this post Link to post Share on other sites
cyfur 27 Posted October 11 1 minute ago, EvoKnvl said: When did you receive your wheel and what batch were they? eWheels first batch, sea shipment (arrived like the last week of August or something). Quote Share this post Link to post Share on other sites
ElectriQ User 24 Posted October 11 (edited) 2 hours ago, eddiemoy said: mine is 190815, no issues. @MickeyMicklos has the same batch number and no issues either. we cannot recreate the pedal dip. rock solid. Ok, very good, but seems like the most of the wheels from the "190815" batch have some problems... 1 hour ago, onkeldanuel said: No i dont have 190815, i have 190628 with No Problems... Ok, thanks! chrisjunlee: 190815 cyfur: 190815 jiajian77 : 190815 Updated. Edited October 11 by ElectriQ User Quote Share this post Link to post Share on other sites
MickeyMicklos 37 Posted October 11 (edited) 4 minutes ago, ElectriQ User said: Ok, very good, but seems like the most of the wheels from the "190815" bach have some problems... Ok, thanks! chrisjunlee: 190815 cyfur: 190815 jiajian77 : 190815 Updated. So maybe it's not a batch issue... I believe I have the 5th one ever made. Not sure if that's relevant. Edited October 11 by MickeyMicklos Quote Share this post Link to post Share on other sites
ArqFG 30 Posted October 11 Not sure if is the correct one Ks16x2b190605xxxx Quote Share this post Link to post Share on other sites
ElectriQ User 24 Posted October 12 1 hour ago, ArqFG said: Not sure if is the correct one Ks16x2b190605xxxx Ok, understood. In fact you have a different problem... 6 hours ago, ArqFG said: 2nd, and the dips I get are not like those show in the videos..., what I get is more like "a pedal angle change" and it's stay like this until 1-2 rebalance/restart Did you applied the bluetooth fix, or recalibrate the wheel? Quote Share this post Link to post Share on other sites
ArqFG 30 Posted October 12 35 minutes ago, ElectriQ User said: Did you applied the bluetooth fix, or recalibrate the wheel? BT fix I haven't, but "it was apply" b4 shipping, so idk... Recalibrate, yes after every fw upgrade and a few others time when I've got a terrible Dib.. (current fw 1.07) Quote Share this post Link to post Share on other sites
jiajian77 1 Posted October 12 8 hours ago, Marty Backe said: I'm most impressed that it only took you 3-weeks to recover from a broken knee and ankle. You must be 20-years old I wish I were still 20-years old. It didn't really hurt the bones, but bloody. Maybe I shouldn't use `broken`? My poor English Quote Share this post Link to post Share on other sites
xorbe 166 Posted October 12 (edited) Also 190815 here from eWheels, new rider not going fast, my pedals are rock solid so far. I haven't updated any firmware (app says 1.05) Edited October 12 by xorbe Quote Share this post Link to post Share on other sites
Genghis 55 Posted October 12 Looks like mine is also a 190815. EWheels. 1st shipment by sea with the CX321 tire. Bluetooth fix applied and updated to 1.05. I haven't noticed any pedal dip, but I'm also very new and going very slow. Been way too busy this last month with work and haven't even ridden it. My work deadline is almost over, so hopefully I can get some riding time in soon. Quote Share this post Link to post Share on other sites
