Popular Post chrisjunlee Posted October 10, 2019 Author Popular Post Share Posted October 10, 2019 (edited) == Wed 10/9/19 == Good news: 16X is up and running again! Jason suggested I disable the lift sensor through the app. I wasn't able to try that at the time due to the latest Kingsong app just being completely hosed. Jason sent me an older apk, and voila, I can use the app now. I rode back home 15 miles, and realized even though it's only been a couple of days, I've lost a lot of connection/feel for the wheel. Felt maybe 70% in control - or maybe it was just an off night for me. Edited October 10, 2019 by chrisjunlee 6 Quote Link to comment Share on other sites More sharing options...
stephen Posted October 10, 2019 Share Posted October 10, 2019 (edited) 29 minutes ago, chrisjunlee said: Jason suggested I disable the lift sensor through the app. I told you that yesterday 🤔 you never even mentioned your app not working 29 minutes ago, chrisjunlee said: rode back home 15 miles, and realized even though it's only been a couple of days, I've lost a lot of connection/feel for the wheel. Felt maybe 70% in control - or maybe it was just an off night for me I wouldn't feel confident either you have a fault hasn't Jason told you not to ride untill you get a new board? Edited October 10, 2019 by stephen 1 Quote Link to comment Share on other sites More sharing options...
onkeldanuel Posted October 10, 2019 Share Posted October 10, 2019 (edited) 4 hours ago, RoadRunner said: My production number is 190628. FW 1.05 and no issues till now Mine too and without any Problems (have to get used to the right foot Position for that wheel to avoid wobble, but thats Personal ) So it seems there are already two with 190815 Edited October 10, 2019 by onkeldanuel 2 Quote Link to comment Share on other sites More sharing options...
EUC Custom Power-Pads Posted October 10, 2019 Share Posted October 10, 2019 So the controller board is not defective because after the shower, but only a short circuit due to water in the lift sensor switch? Quote Link to comment Share on other sites More sharing options...
chrisjunlee Posted October 10, 2019 Author Share Posted October 10, 2019 6 minutes ago, buell47 said: So the controller board is not defective because after the shower, but only a short circuit due to water in the lift sensor switch? I opened it up the side panels last night, and it was bone dry. Lift sensors were completely dry as well. I suspect there is a water droplet short somewhere under the control board. Didn't feel like cutting all the zip ties to inspect further. 1 Quote Link to comment Share on other sites More sharing options...
chrisjunlee Posted October 10, 2019 Author Share Posted October 10, 2019 (edited) 43 minutes ago, stephen said: I told you that yesterday 🤔 you never even mentioned your app not working I only have so much time to respond and go into detail. I leave a lot of things out because: too much context and we suck at retaining context - case in point, I mentioned at least twice in this topic that the android app is completely hosed for me generate too much noise, drowning out the important bits. Originally I wanted this topic to be a tightly written journal - the earlier posts I spent ~ an hour per post carefully re-writing things to be succinct. You'll see the posts edited days later to correct a typo or add more info/pics etc. Lately it's been more discussion like the main 16X thread - which is fine. sometimes I've answered the same question so many times on the facebook group, DM's, etc, and it exhausts me repeating myself and the full context for yet another person. I don't know how Marty does it - he gets 100x the volume, yet stays on top of everything. I can literally only type so much per day - I'm getting symptoms of RSI again, and my livelihood depends on it . Those that chat with me in DMs can vouch that I've started using voice messages to reduce the load. 43 minutes ago, stephen said: I wouldn't feel confident either you have a fault hasn't Jason told you not to ride untill you get a new board? Perhaps - but I've put over 1300 miles (over 2,100 km!) and the wheel has been very consistent and reliable. Also, opening it up last night, I was very impressed with the build quality, a definite step up from Gotways. I just tend to lose skills really quickly - I'll probably get in the groove again by the weekend Edited October 10, 2019 by chrisjunlee 3 Quote Link to comment Share on other sites More sharing options...
EUC Custom Power-Pads Posted October 10, 2019 Share Posted October 10, 2019 @The Fat Unicyclist I think you have to work the night shift to increase the production rate for your 16X Guard. I think it's going to sell like hot cakes for everyone who wants to drive in the rain. At least that would solve most of the problem with water from above. Maybe it would be useful to make an additional cover for the trolley handle which can be fastened with Velcro. Then a few of my mods and it is largely protected from water. Quote Link to comment Share on other sites More sharing options...
Popular Post stephen Posted October 10, 2019 Popular Post Share Posted October 10, 2019 (edited) 23 minutes ago, chrisjunlee said: too much context and we suck at retaining context - case in point, I mentioned at least twice in this topic that the android app is completely hosed for me You might of mentioned the app not working but you didn't really need the app then, but you didn't mention that you wheel wouldn't balance till yesterday that's when you need the app and we maybe could of helped if we new👍 23 minutes ago, chrisjunlee said: Perhaps - but I've put over 1300 miles (over 2,100 km!) and the wheel has been very consistent and reliable. Also, opening it up last night, I was very impressed with the build quality, a definite step up from Gotways. I just tend to lose skills really quickly - I'll probably get in the groove again by the weekend Just be careful until your new board comes, i know we all respond in different ways but mostly we are here to help and we also appreciate your feedback but don't go on the defensive to quick when we do and start saying the wheel is not worth the money etc and it wobbles the tires rubbish it's a 25mph wheel and get people scared including me even though I've done tests , and many others ride at top speed it doesn't then help when there is a problem , i keep away at top speed on any wheel i like to have that percentage spare, Sorry if it seems a bit harsh but not intended , but we are all here for the same thing and appreciate all discussions and maybe you've just saved someone from falling if they have the same problem as you, and thanks for the time you have put in Edited October 10, 2019 by stephen 4 Quote Link to comment Share on other sites More sharing options...
Popular Post The Fat Unicyclist Posted October 10, 2019 Popular Post Share Posted October 10, 2019 7 hours ago, buell47 said: @The Fat Unicyclist I think you have to work the night shift to increase the production rate for your 16X Guard. I think it's going to sell like hot cakes for everyone who wants to drive in the rain. At least that would solve most of the problem with water from above. Maybe it would be useful to make an additional cover for the trolley handle which can be fastened with Velcro. Then a few of my mods and it is largely protected from water. Thanks @buell47 we love your idea... In fact, we love all of the ideas out there! Well maybe not "all" of them, but where we can see something that adds value to the community, then we are keen to try anything. Over the last few months we have had a number of requests or questions regarding rain protection... And while the EUC Bodyguard does repel water, all of the holes in it do prevent it's true water-proofing ability. But we are still listening and have a few concepts in the R&D Lab that we hope will work through to fruition and add something further to our weird little community. 5 Quote Link to comment Share on other sites More sharing options...
jiajian77 Posted October 11, 2019 Share Posted October 11, 2019 Thanks sharing your experience. Mine has similar issue with tilt-forward. I had an accident and broken my knee and ankle. I was on a long straight flat bicycle lane and accelerating in a relatively high speed. Without hearing any 3rd level alarm, the pedal suddenly lost force and I was threw out forward directly. Glad I was wearing a motor jacket and full-face helmet (can't image what would happen without them), but unfortunately no knee protectors. It took me 3 weeks to heal up and walk normally, still have some dark scabs. I shipped it back to Jason and he helped me fix the broken case of the wheel. And I got back the wheel two weeks ago and updated the software to 1.07 this week and I started riding again this week (I need it for work commute, Uber is expensive, but I am riding in low speed now). Because I thought it was the software issue until I see this thread tonight. I will email Jason about the new control board. Just would like to provide data related to this issue, not intended to scary any KS 16X users. The serial number on the label of my pedal is KS16X2B190815G097. 1 Quote Link to comment Share on other sites More sharing options...
ElectriQ User Posted October 11, 2019 Share Posted October 11, 2019 (edited) So, chrisjunlee: 190815 onkeldanuel: 190815 jiajian77 : 190815 What was happening on 15 AUG 2019 in KingSong factory? Anyone else with different production date with the same issues like the users above? Edited October 11, 2019 by ElectriQ User 1 Quote Link to comment Share on other sites More sharing options...
stephen Posted October 11, 2019 Share Posted October 11, 2019 1 minute ago, ElectriQ User said: So, chrisjunlee: 190815 onkeldanuel: 190815 jiajian77 : 190815 What was happening on 15 AUG 2019 in KingSong factory? Anyone else with different production date? I was just going to post this (saves me anymore searching 😁) i think there's a pattern emerging maybe 🤔 Anyone else out there with this batch?? 1 Quote Link to comment Share on other sites More sharing options...
UniVehje Posted October 11, 2019 Share Posted October 11, 2019 36 minutes ago, ElectriQ User said: What was happening on 15 AUG 2019 in KingSong factory? What ever we say about quality in brand vs. brand discussions, all of them are still Chinese quality. One may be better than the other but that doesn't mean the better one is even close to western standards. What all of these manufacturers are doing is putting together Chinese components. These components are pretty much out of their control and it is not rare to have a bad batch of components in the Chinese domestic market. It might not be even a problem with KingSong workers and finding out this kind of problem is not easy as it takes some aggressive riding to see it. One possibility that comes to my mind is that they could have received a box of bad/fake capacitors that were used to manufacture the control boards. Could be also gyro censors or some other component. Of course it is also possible that there was a problem with assembly or just bad design or a bug in the software. I think they don't even know yet. Looks like the dipping is not an isolated issue but also not in every 16X. I hope they find out the culprit soon and issue a statement with plans to fix it. 3 Quote Link to comment Share on other sites More sharing options...
stephen Posted October 11, 2019 Share Posted October 11, 2019 5 minutes ago, UniVehje said: I think they don't even know yet. Looks like the dipping is not an isolated issue but also not in every 16X. I hope they find out the culprit soon and issue a statement with plans to fix it. I've emailed kingsong about the firmware batch that they might be a problem and see if they have had any other wheels with the same batch number and causes 🤔 hopefully they will get back with some info, at least it's worth investigating 1 Quote Link to comment Share on other sites More sharing options...
ElectriQ User Posted October 11, 2019 Share Posted October 11, 2019 5 minutes ago, stephen said: I've emailed kingsong about the firmware batch that they might be a problem and see if they have had any other wheels with the same batch number and causes 🤔 hopefully they will get back with some info, at least it's worth investigating Very good! I hope they will respond honestly. Ask them if exists another batch with similar problems, from another date. Quote Link to comment Share on other sites More sharing options...
stephen Posted October 11, 2019 Share Posted October 11, 2019 5 minutes ago, ElectriQ User said: Very good! I hope they will respond honestly. Ask them if exists another batch with similar problems, from another date. I did ask 👍 1 Quote Link to comment Share on other sites More sharing options...
Unventor Posted October 11, 2019 Share Posted October 11, 2019 1 hour ago, ElectriQ User said: So, chrisjunlee: 190815 onkeldanuel: 190815 jiajian77 : 190815 What was happening on 15 AUG 2019 in KingSong factory? Anyone else with different production date with the same issues like the users above? I do think that is the day when the production started. Or a day around that date at least. Quote Link to comment Share on other sites More sharing options...
EvoKnvl Posted October 11, 2019 Share Posted October 11, 2019 On 10/9/2019 at 2:42 PM, Mark Lee said: Is the code really a production date? Looking at @chrisjunlee's serial # 190815 is same as my second batch from Ewheels fw 1.05. This OP started August 1. What am I missing here. @Mark Lee I'm wondering the same thing. If the production date is really Aug 15, 2019, how did the OP start this thread BEFORE it was produced? Mine is the same serial batch and mine is a 2nd gen unit with the new tire. I believe the OP got his from the first batch with the original tire that not many people liked. Very confusing indeed. 1 Quote Link to comment Share on other sites More sharing options...
RoadRunner Posted October 11, 2019 Share Posted October 11, 2019 1 hour ago, Unventor said: do think that is the day when the production started. Or a day around that date at least. Don’t think so because mine is 190628. 1 Quote Link to comment Share on other sites More sharing options...
Slashebeest Posted October 11, 2019 Share Posted October 11, 2019 24 minutes ago, RoadRunner said: Don’t think so because mine is 190628. same here Quote Link to comment Share on other sites More sharing options...
ElectriQ User Posted October 11, 2019 Share Posted October 11, 2019 47 minutes ago, EvoKnvl said: @Mark Lee I'm wondering the same thing. If the production date is really Aug 15, 2019, how did the OP start this thread BEFORE it was produced? Mine is the same serial batch and mine is a 2nd gen unit with the new tire. I believe the OP got his from the first batch with the original tire that not many people liked. Very confusing indeed. You are right! But according to this site https://eunicycles.eu/en/news/jak-dekodowa-nr-seryjny-monocykli-king-song, 190815 means the manufacturing date of the motherboard... Maybe they set the wrong month on the server It is a mystery Quote Link to comment Share on other sites More sharing options...
stephen Posted October 11, 2019 Share Posted October 11, 2019 1 hour ago, RoadRunner said: Don’t think so because mine is 190628. 55 minutes ago, Slashebeest said: same here Mines 19/07/04 Quote Link to comment Share on other sites More sharing options...
stephen Posted October 11, 2019 Share Posted October 11, 2019 51 minutes ago, ElectriQ User said: You are right! But according to this site https://eunicycles.eu/en/news/jak-dekodowa-nr-seryjny-monocykli-king-song, 190815 means the manufacturing date of the motherboard... Maybe they set the wrong month on the server It is a mystery So before the date 19/08/15 it's a different board because mine is 19/07/04 🤔 Quote Link to comment Share on other sites More sharing options...
ElectriQ User Posted October 11, 2019 Share Posted October 11, 2019 (edited) On 10/10/2019 at 12:01 AM, stephen said: Hope so 😁 1 hour ago, stephen said: So before the date 19/08/15 it's a different board because mine is 19/07/04 🤔 From the picture above your wheel it's seems to be from 19/07/01. Edited October 11, 2019 by ElectriQ User Quote Link to comment Share on other sites More sharing options...
Mike Sacristan Posted October 11, 2019 Share Posted October 11, 2019 Mine is KS16X2B190628G002. I can't get it to dip. I tried dipping it at less than 50% battery and was flicking at 40kmh, I did get a please decelerate though. The only times it dipped forward was when I was playing music through the bluetooth speaker. Then it got stuck at around 3-5 degrees and I had to power cycle it. Hardly used the bluetooth speaker since and stick to my Bose Soundlink Micro. One of the battery connectors did burn up though. We still don't know why. So I spent a coupe of days riding an 800Wh 16X. Worked just fine and easily hit 45kmh+ with no issues. 2 Quote Link to comment Share on other sites More sharing options...
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