ricqvo Posted July 18, 2019 Share Posted July 18, 2019 Hi guys, I have just switched to a new smartphone and just cannot figure out how to connect my lovely 18xl to it... I tried to download from Google Play store and official kingsong website and none of those work :(. It just keeps saying "SEARCHING..." Kingsong Music connects no problem, though. Also nearly 1600km ridden so far no problem... Thank you guys for every comment, hope youre having great summer! Quote Link to comment Share on other sites More sharing options...
FlyboyEUC Posted July 19, 2019 Share Posted July 19, 2019 Turn off your WiFi Quote Link to comment Share on other sites More sharing options...
ricqvo Posted July 19, 2019 Author Share Posted July 19, 2019 9 hours ago, Flyboy10 said: Turn off your WiFi Wifi is turned off Quote Link to comment Share on other sites More sharing options...
Meserias Posted July 19, 2019 Share Posted July 19, 2019 (edited) reboot your phone .... keep power button down to shutdown wheel... you should hear "Bluetooth it's disconnected" then try again to connect after you re-enter in KS app and rebooted your phone, disconnect KingSong Music Please post what exact smart phone do you have ? also try with another phone Edited July 19, 2019 by Meserias Quote Link to comment Share on other sites More sharing options...
Seba Posted July 19, 2019 Share Posted July 19, 2019 18 hours ago, ricqvo said: Hi guys, I have just switched to a new smartphone and just cannot figure out how to connect my lovely 18xl to it... I tried to download from Google Play store and official kingsong website and none of those work :(. It just keeps saying "SEARCHING..." 1. What phone do you currently have? 2. Try connecting with WheelLog and check if your wheel show up on the search results. Quote Link to comment Share on other sites More sharing options...
ricqvo Posted July 19, 2019 Author Share Posted July 19, 2019 1 hour ago, Seba said: 1. What phone do you currently have? 2. Try connecting with WheelLog and check if your wheel show up on the search results. 12 hours ago, Flyboy10 said: WheelLog working fine! I got Google Pixel 3a XL and the app keeps searching for my wheel without any resoult. And it keeps saying the app has crashed every few minutes... Quote Link to comment Share on other sites More sharing options...
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