Popular Post Inmotion Global Posted July 3, 2019 Popular Post Share Posted July 3, 2019 (edited) Hey guys, Recently, we have been receiving the request that the current owner(Second-hand owner) asked us to delete the previous owner info connected by SN(Serial Number). It can be done by our background system. Here are some tips for a new owner: 1. Please request the previous owner to delete the owner info through the Inmotion APP. 2. Please keep the evidence like a receipt to prove you are the new owner. If no, we can't operate it before you are verified as the new owner. How to connect the app and verify the new owner? (If the previous owner refuses to delete the info, or you can't contact them) 1. Send the receipt or transition record with chat record to our service team in English. (Sorry, we don't have other language service staff from the Headquarter in China.) 2. The previous owner info will be deleted through our background system. 3. Connect the app and verify yourself as the new owner. Contacts: Option1:Service@imscv.com (Recommend) Option2 : Marketing@imscv.com Edited May 31, 2022 by RagingGrandpa (clarified title) 9 2 Link to comment Share on other sites More sharing options...
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