ElectricRemi Posted June 26, 2019 Share Posted June 26, 2019 Just got a new KS 18XL about a week ago and after a few days of working fine, it now beeps constantly and tilts back if you so much as move it faster than a slow crawl. I have recalibrated it several times as I read in other threads may fix the problem. My issue is that not only does the wheel tilt back but it beeps in constant 3 beep sets once you move the wheel forward or back. Charge is at 70%, temp is normal and as I mentioned I have calibrated it multiple times. Any ideas? Thanks ! 1 Quote Link to comment Share on other sites More sharing options...
Marty Backe Posted June 26, 2019 Share Posted June 26, 2019 (edited) 37 minutes ago, ElectricRemi said: Just got a new KS 18XL about a week ago and after a few days of working fine, it now beeps constantly and tilts back if you so much as move it faster than a slow crawl. I have recalibrated it several times as I read in other threads may fix the problem. My issue is that not only does the wheel tilt back but it beeps in constant 3 beep sets once you move the wheel forward or back. Charge is at 70%, temp is normal and as I mentioned I have calibrated it multiple times. Any ideas? Thanks ! I would place money on a control board failure. It's been known to happen. My KS14S failed with very similar symptoms. I had to replace the control board. One day it worked, the next it didn't. Maybe it got damaged by a random cosmic ray So anyway, I would contact your reseller. Edited June 26, 2019 by Marty Backe 1 Quote Link to comment Share on other sites More sharing options...
mrelwood Posted June 26, 2019 Share Posted June 26, 2019 While waiting for answer from the seller, I would still lock and unlock the wheel from the app, as well as adjust every speed limit setting. Just in case. 1 Quote Link to comment Share on other sites More sharing options...
Marty Backe Posted June 26, 2019 Share Posted June 26, 2019 2 minutes ago, mrelwood said: While waiting for answer from the seller, I would still lock and unlock the wheel from the app, as well as adjust every speed limit setting. Just in case. Can't hurt, but the tilt-back is a tell-tale KingSong symptom of a failed board. That, plus the fact he's been using the wheel. 1 Quote Link to comment Share on other sites More sharing options...
ElectricRemi Posted June 26, 2019 Author Share Posted June 26, 2019 Thanks for the help guys, I tried adjusting all of the speed limits but had not tried locking and unlocking I’ll give that a shot. I emailed eWheels so we will see what transpires! Quote Link to comment Share on other sites More sharing options...
US69 Posted June 26, 2019 Share Posted June 26, 2019 (edited) 1 hour ago, ElectricRemi said: Thanks for the help guys, I tried adjusting all of the speed limits but had not tried locking and unlocking I’ll give that a shot. I emailed eWheels so we will see what transpires! It is a new Wheel??? try the unlock button! When the Wheel is constantly beeping when you move it...it is locked...and ALL new wheels are locked when you receive them. there should be a sticker on the Wheel telling you to unlock. Or you touched the button on the app unfortunatly ….whatever...Symptoms Show a locked Wheel..... So No, no ...i dont think it is a board defect... Edited June 26, 2019 by US69 1 Quote Link to comment Share on other sites More sharing options...
Marty Backe Posted June 26, 2019 Share Posted June 26, 2019 2 hours ago, US69 said: It is a new Wheel??? try the unlock button! When the Wheel is constantly beeping when you move it...it is locked...and ALL new wheels are locked when you receive them. there should be a sticker on the Wheel telling you to unlock. Or you touched the button on the app unfortunatly ….whatever...Symptoms Show a locked Wheel..... So No, no ...i dont think it is a board defect... I've only experienced a locked wheel once, but I don't recall it tilting-back. Is that also a locked symptom? Quote Link to comment Share on other sites More sharing options...
ElectricRemi Posted June 26, 2019 Author Share Posted June 26, 2019 eWheels has been super responsive. Jason is shipping me a new control board so to be continued 🤓 1 Quote Link to comment Share on other sites More sharing options...
ElectricRemi Posted July 11, 2019 Author Share Posted July 11, 2019 New control board received and installed, my KS 18XL is back in action⚡️🤓👍 2 Quote Link to comment Share on other sites More sharing options...
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