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Proud owner of a GW ACM 820 I think


Humsuplow
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So I've finally gotten myself a used but low mileage GW ACM. The previous owner told me it was the 820wh model. How can I find that out ? 

I tried to register myself onto the GW app but can't seem to get through.  What am I doing wrong?

My first wheel was the ninebot one E+ so to transition to the ACM was very easy. The only thing I realise was the ride was very soft compared to my E+. It wasn't firm ,I tend to sway forward and backwards.  I realise on the phone app there are three setting soft medium and strong.  I take it, that is for the firmness?  

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1 hour ago, Oliver Tse said:

The previous owner told me it was the 820wh model. How can I find that out ? 

There should be stickers on the batteries giving their capacity. So open a side panel and have a look.

1 hour ago, Oliver Tse said:

I tried to register myself onto the GW app but can't seem to get through.  What am I doing wrong?

Might be the wrong app (where did you get it?) or a server problem or just the shitty app being shitty. Just use the old app, from the download section here. Exact same functionality. Android.

Direct link: https://forum.electricunicycle.org/applications/core/interface/file/attachment.php?id=11932

1 hour ago, Oliver Tse said:

I realise on the phone app there are three setting soft medium and strong.  I take it, that is for the firmness? 

Yes.

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Thanks for your feedback. I'll remove the panels tomorrow to see the battery capacity. I managed to sign in after a few attempts. Need to see if there is a way to adjust the firmness a little more. I'm 90kgs  and when I take a sharp turn it seems too easy to scrape the padels

 

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If the pedals dip in turns, that has nothing to do with the ride mode. They should always stay level. You can get rid of the dipping by doing a clean calibration of your wheel.

See the recent discussion here how to do one:

There's also a Speedy Feet Youtube video how to do a Gotway calibration. It may not be exactly like shown for you (wasn't for me), but the general idea is what counts.

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