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My problem is with my Segway minilite cannot get it out of limited mode contact support they send me a utube video tried it still doesn’t work should I put more mileage on the device to get it out of limited mode did over 5 miles on the speedometer 

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On 1/14/2019 at 6:13 PM, Stephen Reeves said:

My problem is with my Segway minilite cannot get it out of limited mode contact support they send me a utube video tried it still doesn’t work should I put more mileage on the device to get it out of limited mode did over 5 miles on the speedometer 

Hello

Have you had a firmware update recently? Did it finished loading or not ?

On the screenapp, home, speed limit is it locked?

your battery is fully charged ? :P sorry but many new users doesn't know sometimes

did you finish the rider tutorial ? :P sorry but many new users doesn't know sometimes

 

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I thought you needed a minimum of 10kms so ride more....8 miles..... try it.

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I have the same problem. Used to go 12 mph, but suddenly only goes 8 mph after hitting a bump in the road. I updated the firmware, but it did not help. Any ideas how to fix it? 

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35 minutes ago, Jaz said:

Any ideas how to fix it? 

1- check if speed limit mode is not activated

2 - Factory reset

3- dont forget to load the batterie :D

(Its happened to someone here ...)

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