Lilvodka Posted December 31, 2018 Share Posted December 31, 2018 I was spinning the wheel looking for the tire valve and noticed this whirring noise, is it normal? https://youtu.be/7lf11UEFA7g Link to comment Share on other sites More sharing options...
meepmeepmayer Posted December 31, 2018 Share Posted December 31, 2018 There are two noises in the video. The regular movement sound if you turn the motor while it is off, this is 100% normal. And that strange, electrical buzzing noise that doesn't seem to depend on whether the motor is being turned or not. If that is coming from the wheel, that's definitely strange. Don't ride it and contact your seller with this video. Where exactly does it come from, if you can tell? Link to comment Share on other sites More sharing options...
Lilvodka Posted December 31, 2018 Author Share Posted December 31, 2018 From Rockwheel store. Link to comment Share on other sites More sharing options...
meepmeepmayer Posted December 31, 2018 Share Posted December 31, 2018 I meant where does the electrical type noise come from, if it comes from the wheel. Maybe you can locate it. But this seems like a typical case of "Contact your seller, he must know". Sorry, I can't help, no idea what that second noise is (if it comes from the wheel). Is the wheel on or off in your video? (Just for clarification) Link to comment Share on other sites More sharing options...
Lilvodka Posted December 31, 2018 Author Share Posted December 31, 2018 Noise comes from inside the housing of the motor. I cleaned it out and now a new noise. https://youtu.be/2RWQ2u84TUw I guess I will have to contact the seller. Link to comment Share on other sites More sharing options...
meepmeepmayer Posted December 31, 2018 Share Posted December 31, 2018 Maybe some loose wires inside the motor windings, something like this. Probably not a big problem, but it's there. I guess he'll send you a new motor. Unless you want to open the motor and have a look, nothing else to be done. Talk to your seller first Link to comment Share on other sites More sharing options...
Lutalo Posted December 31, 2018 Share Posted December 31, 2018 45 minutes ago, Topkek said: Noise comes from inside the housing of the motor. I cleaned it out and now a new noise. https://youtu.be/2RWQ2u84TUw I guess I will have to contact the seller. That would definitely be my recommendation. A very odd sound indeed. Link to comment Share on other sites More sharing options...
The Fat Unicyclist Posted January 2, 2019 Share Posted January 2, 2019 Hi @Topkek. That is definitely not normal. This is what you should here (from an 18L about a month older than yours... As @meepmeepmayer suggests, you should contact your supplier for assistance! Link to comment Share on other sites More sharing options...
HalfGlass Posted January 3, 2019 Share Posted January 3, 2019 Contact the dealer. The last video is correct. I had some problems with the motor (had a different sound and appearance though). Link to comment Share on other sites More sharing options...
Lilvodka Posted January 6, 2019 Author Share Posted January 6, 2019 Good idea to put that video up, people can compare their wheels to make sure they’re okay. Link to comment Share on other sites More sharing options...
Lilvodka Posted January 6, 2019 Author Share Posted January 6, 2019 On 1/2/2019 at 2:29 AM, The Fat Unicyclist said: Hi @Topkek. That is definitely not normal. This is what you should here (from an 18L about a month older than yours... As @meepmeepmayer suggests, you should contact your supplier for assistance! This video I mean, thanks for putting it up. Link to comment Share on other sites More sharing options...
Lilvodka Posted February 19, 2019 Author Share Posted February 19, 2019 So finally after months a reply back from the kingsong factory. They say it’s just a little sound that won’t effect use. Is this a reasonable explanation? Was looking to sell this wheel once this issue was sorted for a longer range wheel, hopefully I can do this now. Link to comment Share on other sites More sharing options...
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