Sounds not transferring to Solowheel Glide 3

[NickV8 1]

I’ve had my Glide 3 (INMOTION V8) for about a month now, and I tried to change the sounds on the wheel yesterday. I downloaded a few free sound packages in the INMOTION app, but when I try to transfer them to the Solowheel, I get an error that says “Applying music failed.” The only way I can add new sounds is by recording my own, but then I can’t revert back to the default factory sounds. 

Has anyone ever had this problem or know of a way to fix this? Any help is appreciated. 

Thanks,

Nick

[steve454 3,803]

I've read of this before but can't find it in the forum.  I think you have to contact inmotion service.

One thing you could try is to delete and then reinstall the app.

In the screen shot the factory default won't work if you hit apply?

Edited October 28, 2018 by steve454

[NickV8 1]

Thanks for your reply.

I deleted and reinstalled the app but I still have the problem. 

And yes, I’ve tapped “Apply” for several of the sound albums but get the same error every time. 

Ill probably contact INMOTION services, unless you have any other tips. 

Thanks,

Nick 

Edited October 29, 2018 by NickV8