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kneves

Self-Balance Issue on Ninebot Z10

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WOW, that kinda sucks... Please post all info you receive and perform in resolving the issue... Mine is arriving tomorrow and I hate seeing posts like this... good luck, hope it gets resolved quickly...

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The gyro sensor defective. It is drifting fast. You need a new control board.

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2 hours ago, Kellington Neves said:

Hi All - 

My brand new Z10 came with a self-balance issue. When I turn it on, it gets balanced, but then it starts to shift down slowly.

Questions:

  • Does anyone has a suggestion to solve it?
  • Is that a possible to do a hard reset in the Z10?
  • Is that possible to know when the a new firmware will be released?

Obs.:

  1. I already tried to calibrate the balance using the app.
  2. The firmware is the last version available.
  3. I'm already in contact with the re-seller, but also trying to solve it by myself.

Thanks and Have a Safe Ride :)

Didnt you post on FB that you will receive a video how to fix the issue?

Not received yet or did it not help?

I would say you have a serious gyro problem! Perhaps a FW reboot will help, but i doubt it....seams like hardware to me!

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Just now, US69 said:

Didnt you post on FB that you will receive a video how to fix the issue?

Not received yet or did it not help?

I would say you have a serious gyro problem! Perhaps a FW reboot will help, but i doubt it....seams like hardware to me!

Yes, I'm still waiting this video about how to adjust the balance from the factory engineer, they say.
I hope that they don't send me a video showing how to calibrate it using the app. Haha I was quite clear saying to them that I already tried that.
Anyway, I'm not confident that their video will fix it, but it's fair to give them a chance before sending it back.
 

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Did you send the black box data?  It might give a clue as to what is bad.

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On 8/31/2018 at 1:58 PM, steve454 said:

Did you send the black box data?  It might give a clue as to what is bad.

Hi Steve,
I didn't know about the black box data until now. Thanks for that. 
I was able to catch and send it. Let's see if they send back any answer...

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I replaced my control board after it fried awhile back. Most recently I’ve noticed some subtle adjustments that the unit is making. At times it feels like it’s leaning a bit forward, other times a bit back. Is this me just being hyper-aware or is there something that could cause it to become less accurate over time?

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Yup, I got this issue as well. Although it's to a lesser degree :(

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On 8/31/2018 at 4:58 PM, steve454 said:

Did you send the black box data?  It might give a clue as to what is bad.

how to send black box data?

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Hi, mine seems to have this issue too (far more advanced I fear..) after 1 year of usage (random weird calibrations like in this picture).  Any follow up on this issue ? Anyone know if I will have to change the MOS aluminium substrate or the Control board to replace the gyro sensor ? Thanks6-C24-AE9-B-A021-48-FE-8362-71-C3-D28-C8

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