Marco Diciolla Posted August 10, 2018 Share Posted August 10, 2018 Hello, My V10F has stopped completely working after a forward adjustment. It basically results completely disconnected from motor (does not self balance vertically after you turn it on). Things I have tried: Factory reset Clear cash Do again forward adjustment Multiple times on and off Any help would be highly appreciated please. It seems I am completely unfortunate with me wheel, or I am not able completely to understand the app. Thanks a lot 1 Quote Link to comment Share on other sites More sharing options...
US69 Posted August 10, 2018 Share Posted August 10, 2018 19 minutes ago, Marco Diciolla said: Hello, My V10F has stopped completely working after a forward adjustment. It basically results completely disconnected from motor (does not self balance vertically after you turn it on). Things I have tried: Factory reset Clear cash Do again forward adjustment Multiple times on and off Any help would be highly appreciated please. It seems I am completely unfortunate with me wheel, or I am not able completely to understand the app. Thanks a lot Have you been in the rain with it sometimes? 1 Quote Link to comment Share on other sites More sharing options...
Marco Diciolla Posted August 10, 2018 Author Share Posted August 10, 2018 Just now, US69 said: Have you been in the rain with it sometimes? Not at all. The wheel has been in my flat completely dry. Quote Link to comment Share on other sites More sharing options...
US69 Posted August 10, 2018 Share Posted August 10, 2018 6 minutes ago, Marco Diciolla said: Not at all. The wheel has been in my flat completely dry. Then Sorry, thats the only reason that came to my mind... No clue whats wrong then... Quote Link to comment Share on other sites More sharing options...
steve454 Posted August 10, 2018 Share Posted August 10, 2018 Maybe you locked the wheel while in the app? I don't have Inmotion, but think I've read they have a lock function? Look for a padlock icon, should be on the first screen somewhere. 1 2 Quote Link to comment Share on other sites More sharing options...
WARPed1701D Posted August 10, 2018 Share Posted August 10, 2018 (edited) Did you calibrate it properly as shown in this blog post? It should be sitting on its rear bumper. https://www.myinmotion.com/blogs/news/v10-firmware-update-2-2-7 I imagine a bad calibration may make it think it is tipped over and so won't activate the motor. Edited August 10, 2018 by WARPed1701D 1 1 Quote Link to comment Share on other sites More sharing options...
Marco Diciolla Posted August 11, 2018 Author Share Posted August 11, 2018 Thank you all for replying. So this morning I did a further forward calibration (for the 5th or 6th times) and it suddenly started working. However, one thing fixed and another one seems to be broken. Namely, now the handle button has no effect on the wheel. Whether I press it or not the wheel stays always balanced. I have tried to play with the various functions from the app by switching them on and off but I got nowhere. Also, lights still do not work. I can switch them on and off but I cannot apply any light effect (after downloading, transfer and apply). I really do not understand well (or probably at all) the software and the functionalities of this wheel. Quote Link to comment Share on other sites More sharing options...
davewood1982 Posted August 9, 2019 Share Posted August 9, 2019 On 8/11/2018 at 10:30 PM, Marco Diciolla said: Thank you all for replying. So this morning I did a further forward calibration (for the 5th or 6th times) and it suddenly started working. However, one thing fixed and another one seems to be broken. Namely, now the handle button has no effect on the wheel. Whether I press it or not the wheel stays always balanced. I have tried to play with the various functions from the app by switching them on and off but I got nowhere. Also, lights still do not work. I can switch them on and off but I cannot apply any light effect (after downloading, transfer and apply). I really do not understand well (or probably at all) the software and the functionalities of this wheel. did you find a solution to the anti-spinning button not working? iv the same problem when press it or not the wheel stays always balanced. Quote Link to comment Share on other sites More sharing options...
Biped Phil Posted August 15, 2019 Share Posted August 15, 2019 "Handle Button State" is in the app settings. The app is in English and I can't understand the explanation under the setting. Quote Link to comment Share on other sites More sharing options...
davewood1982 Posted August 16, 2019 Share Posted August 16, 2019 Handle Button is already activated in the app Quote Link to comment Share on other sites More sharing options...
Freewheeler Posted August 17, 2019 Share Posted August 17, 2019 (edited) Any luck getting the handle button to work? As a last ditch effort I would try uninstalling the app. I recall making a change to some V10F feature and although it took the setting it would not toggle back. It drove me nuts and your issue reminded me of it. I cleared the data from the app in phone settings, cleared the cache, too and uninstalled it. After getting it all set up gain the feature worked again. Hope this helps. [Edit: if you do this, be sure to check ALL the settings, especially the footboard sensitivity. Mine reset to zero, I didn't notice and it caused very unusual handling characteristics. I became very concerned for a few days before a buddy saw it and we corrected it] Edited August 18, 2019 by Freewheeler 1 Quote Link to comment Share on other sites More sharing options...
davewood1982 Posted August 17, 2019 Share Posted August 17, 2019 Yeah just tryed uninstalling the app. unfortunately that didn't work :/ handle button still not working Quote Link to comment Share on other sites More sharing options...
Freewheeler Posted August 18, 2019 Share Posted August 18, 2019 15 hours ago, davewood1982 said: Yeah just tryed uninstalling the app. unfortunately that didn't work :/ handle button still not working Bummer. We'll, if you're gonna have to live with it the a tip that may help, at least for curbs. I rarely use the handle button if it's just a curb because of a back thing. I dismount, grab the handle, position the front of the tire against the curb and use friction/traction and the wheel's own power to "ride" it up. Not much consolation, I know.. but there it is. Cheers. Quote Link to comment Share on other sites More sharing options...
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