snakebite Posted August 6, 2018 Share Posted August 6, 2018 Hello, My mini pro is having a problem starting up. I've tried the normal reboot unit and the battery removal/recharge method and neither did the trick. With the battery removed and recharging the brick has a solid green and the battery is flashing green. Putting it back onto the mini and try to start up it flashes and beeps. When I tried connecting to the app it said left motor sensor error, please check control board. Any clue? Link to comment Share on other sites More sharing options...
jojo33 Posted August 6, 2018 Share Posted August 6, 2018 2 hours ago, snakebite said: Hello, My mini pro is having a problem starting up. I've tried the normal reboot unit and the battery removal/recharge method and neither did the trick. With the battery removed and recharging the brick has a solid green and the battery is flashing green. Putting it back onto the mini and try to start up it flashes and beeps. When I tried connecting to the app it said left motor sensor error, please check control board. Any clue? Left motor sensor.... what has happened? Are you under warranty ? If not: 1/ dismantle the battery and Check the connections between the motherboard and the wheel, disconnect and reconnects where there are 3 red stars (right picture) Check Green, yellow and blue cables inside (do not pay attention to the blue arrows it was for another " IP70000" Issue ) 2/ Check Motherboard with 3 red stars (left picture) the connection to the motherboard, you can clip and unclip them Link to comment Share on other sites More sharing options...
steve454 Posted August 6, 2018 Share Posted August 6, 2018 Sounds like something failed and now is the time to contact ninebotus for repair. http://www.ninebotrepair.com/ Hopefully you still have warranty on it. If not they will give you an estimate. Link to comment Share on other sites More sharing options...
snakebite Posted August 6, 2018 Author Share Posted August 6, 2018 Unfortunately, its out of warranty. Jojo, I’ll check the board connections and I hope that’s all it is. I had no problems leading up this this. I updated the firmware and a few days later I had this issue on start-up Link to comment Share on other sites More sharing options...
jojo33 Posted August 6, 2018 Share Posted August 6, 2018 Just now, snakebite said: Unfortunately, its out of warranty. Jojo, I’ll check the board connections and I hope that’s all it is. I had no problems leading up this this. I updated the firmware and a few days later I had this issue on start-up sorry my picture dont appear.... Link to comment Share on other sites More sharing options...
snakebite Posted August 6, 2018 Author Share Posted August 6, 2018 I got it Link to comment Share on other sites More sharing options...
jojo33 Posted August 6, 2018 Share Posted August 6, 2018 On 8/6/2018 at 11:01 PM, snakebite said: Unfortunately, its out of warranty. Jojo, I’ll check the board connections and I hope that’s all it is. I had no problems leading up this this. I updated the firmware and a few days later I had this issue on start-up On 8/6/2018 at 10:51 PM, steve454 said: ninebotus for repair Who are them ? It's a very good idea for american owners it's what for America is great, if i want create this in France i will have a lot of tax and issues with officials local sellers........ Link to comment Share on other sites More sharing options...
jojo33 Posted August 6, 2018 Share Posted August 6, 2018 10 minutes ago, snakebite said: I had this issue on start-up i dont think it's an issue from firmware... maybe you will need to umount the motherboard for verify clip connections with red blue and yellow cable, because they are below the motherboard Link to comment Share on other sites More sharing options...
steve454 Posted August 6, 2018 Share Posted August 6, 2018 45 minutes ago, jojo33 said: i create a page for you on my blog you can look the picture https://www.mini-j.world/accueil/mini-conseils/for-snakebite/ Who are them ? It's a very good idea for american owners it's what for America is great, if i want create this in France i will have a lot of tax and issues with officials local sellers........ I think Ninebotus is the main repair center in America for Ninebot products. That is a good picture you posted. Link to comment Share on other sites More sharing options...
jojo33 Posted August 6, 2018 Share Posted August 6, 2018 6 minutes ago, steve454 said: That is a good picture you posted. i cheat.....I do not have enough space to post photos, so I put them online on the French forum, in a post, and then I click right and I copy and paste the image here blue arrows were for a french user who drop his mini in a river....i explained how water could enter into... Link to comment Share on other sites More sharing options...
jojo33 Posted August 6, 2018 Share Posted August 6, 2018 @steve454 Hey Dallas, i went only at Vegas, you know what i will do if someday i win much money ? (not with aliexpress they stole my $2000 commission for 40 One Z) i want travel all around the world and meet forum's members and Mini owners and make a ride with them or i bought field and good home with a lot of Mini & EUC and kickscooter and i received in holidays all the world no, i dont drunk....... Link to comment Share on other sites More sharing options...
jojo33 Posted August 6, 2018 Share Posted August 6, 2018 @snakebite news ? Link to comment Share on other sites More sharing options...
snakebite Posted August 7, 2018 Author Share Posted August 7, 2018 Not yet jojo no time to tear into it Link to comment Share on other sites More sharing options...
Atharif Posted August 9, 2018 Share Posted August 9, 2018 Keep us informed, the damage is interesting. Link to comment Share on other sites More sharing options...
snakebite Posted August 13, 2018 Author Share Posted August 13, 2018 Well I tried a battery swap with my daughters and it still had the same flashing/beeping and the app says " left motor sensor error, please check control board". So its not a battery issue. Checked and reseated the connectors and that didn't fix the issue either. I suppose I"ll have to send it somewhere for repair. Really sucks too because I have less then 10hrs on it. Link to comment Share on other sites More sharing options...
jojo33 Posted August 13, 2018 Share Posted August 13, 2018 open the motor wheel. .. https://forum.urban360.com/index.php?/topic/603-a-lintérieur-du-mini-démonter-la-batterie-démonter-les-roues-la-carte-mère-etc/&do=findComment&comment=31758 @snakebite Link to comment Share on other sites More sharing options...
snakebite Posted August 14, 2018 Author Share Posted August 14, 2018 jojo33 You think its a solder connection at the wheel board? Link to comment Share on other sites More sharing options...
jojo33 Posted August 14, 2018 Share Posted August 14, 2018 7 hours ago, snakebite said: jojo33 You think its a solder connection at the wheel board? Maybe..., it's just open the motorwheel cover and look inside (not extract the motor it's very hard), pictures gives you a good state of the motor wheel but you had this message "left motor sensor error", i think is from under the motherboard...but it's better to check everything do you remember error code number ? it's that ? ""s_error_11_13" = "Left motor sensor error, please check control board.";" or this ? ""s_error_31" = "Left motor drive sensor error, please check control board.";" this ? " s_error_36_38" = "Left motor sensor error, please check motor cable or change motor."; issue is from sensor, but the internal chip have a memory, and sometime this memory is full, no cache to delete except with hard resetting, erase all app data, uninstall and install the app, try again resetting the mini... Link to comment Share on other sites More sharing options...
jojo33 Posted August 14, 2018 Share Posted August 14, 2018 error code and sometime a way to fix it Link to comment Share on other sites More sharing options...
MetricUSA Posted August 18, 2018 Share Posted August 18, 2018 Thanks jojo33 for the pics, looks like easily replacing bearings if needed...I keep telling people not to go riding on the beach with the mini, especially ocean beach - sand and salt don't mix with the wheels! 27 winding... Link to comment Share on other sites More sharing options...
Rocky Romero Posted August 20, 2018 Share Posted August 20, 2018 On 8/18/2018 at 12:24 AM, MetricUSA said: Thanks jojo33 for the pics, looks like easily replacing bearings if needed...I keep telling people not to go riding on the beach with the mini, especially ocean beach - sand and salt don't mix with the wheels! I didn’t really know this. Of course, riding on the beach is slow and difficult. I didn’t think it would be corrosive to the MinPro ➰ Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.