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Self balance scooter motor in wheel help needed badly

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Hi guys is there anyone that may know how to repair a motor wheel that's not working. I swapped the wheels around to make sure the problem was with the wheel motor and it is. I opened the wheel and everything looks the same as the working wheel. The wheel moves about half an inch and I can hear a noise from within the wheel then the system goes into fault mode. Any help would be great I'm at a Los as its only a couple days old and has not been outside the house nor has it hit anything.

   Thanks guys.


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Few here have much experience with the two wheeled drift style boards. Best advice would be to contact the seller and return it if it's that new.

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