Heroine Smith Posted July 14, 2018 Share Posted July 14, 2018 Hello everyone I received my inmotion v5f the other day and was excited to try it out today. After a few wobbly back and forth, I jumped off and lifted it up. Then the wheel started spinning like crazy, and the woman shouted "Please slow down, please slow down", and suddenly it powered off. And now it won't power back on. It's like it just died. If I put in the charger nothing happens. And since it won't power back on, I can't use the app to check for faults or anything. Any help would be appreciated. I already sent mail to the store I bought it from. But that's in another country so I would like to fix it from home. Sincerly, H Link to comment Share on other sites More sharing options...
WARPed1701D Posted July 14, 2018 Share Posted July 14, 2018 Everything up until 'it won't power on again' is normal. If you try to turn the wheel by hand does it spin freely or is the a lot of resistance. Is it hard to turn? Link to comment Share on other sites More sharing options...
thefork Posted July 14, 2018 Share Posted July 14, 2018 Hello @Heroine Smith and welcome to the forum! A spin-out might seem scary, but is generally nothing to worry about. It is normal for the wheel to turn itself off when it reaches a certain speed, so nothing unusual about that. It is, however, weird that it won't turn back on. Have you tried to turn it on again a little later, after letting it rest for a while? That it won't charge is also weird. Too bad on such a great little creature - it's a great beginner wheel IMO! (I learned on the V5F+) Link to comment Share on other sites More sharing options...
steve454 Posted July 14, 2018 Share Posted July 14, 2018 7 minutes ago, WARPed1701D said: Everything up until 'it won't power on again' is normal. If you try to turn the wheel by hand does it spin freely or is the a lot of resistance. Is it hard to turn? I thought the Inmotion wheels had a cutoff switch in the handle so the wheel would not spin when picked up? Link to comment Share on other sites More sharing options...
WARPed1701D Posted July 14, 2018 Share Posted July 14, 2018 40 minutes ago, steve454 said: I thought the Inmotion wheels had a cutoff switch in the handle so the wheel would not spin when picked up? Only if turned on and only if the wheel is rotating under 5kph speed otherwise it will not work. Link to comment Share on other sites More sharing options...
steve454 Posted July 14, 2018 Share Posted July 14, 2018 Here is a thread you may have already read, about a similar problem with a V8. Several people said that disconnecting and reconnecting the battery reset the wheel and the power switch worked again. @WARPed1701D mentioned using a slightly longer press on the power switch. I had that happen on my Ninebot S1 soon after getting it. The power switch didn't work a few times, until I got used to how long I needed to hold the power button. But since your wheel is new, probably best to wait for advice from the seller before opening the wheel and possibly voiding the warranty. Link to comment Share on other sites More sharing options...
Heroine Smith Posted July 14, 2018 Author Share Posted July 14, 2018 Thanks for the advices. I told the seller I wouldn't touch anything until I heard from him. Bummer that I only got to test it for 10 minutes. Hope it's not a fuse or anything. Will take weeks if I have to ship it back. ? Link to comment Share on other sites More sharing options...
Heroine Smith Posted July 15, 2018 Author Share Posted July 15, 2018 11 hours ago, WARPed1701D said: Everything up until 'it won't power on again' is normal. If you try to turn the wheel by hand does it spin freely or is the a lot of resistance. Is it hard to turn? It is abit slow actually. But I don't remember how it was when it was functioning.. ? Link to comment Share on other sites More sharing options...
WARPed1701D Posted July 15, 2018 Share Posted July 15, 2018 There will be some resistance. It will slow almost immediately. If you had a big problem it would be very hard to turn. Almost locked up. You sound fine. A reset would be the next step as described above. See what your seller comes back with. Link to comment Share on other sites More sharing options...
Heroine Smith Posted July 17, 2018 Author Share Posted July 17, 2018 Got a mail from the owner of the store today. And after describing the problem he sent me a new controlboard. And said that should cover the parts it could be. So looks like I get to open it up ? Link to comment Share on other sites More sharing options...
WARPed1701D Posted July 17, 2018 Share Posted July 17, 2018 5 hours ago, Heroine Smith said: Got a mail from the owner of the store today. And after describing the problem he sent me a new controlboard. And said that should cover the parts it could be. So looks like I get to open it up ? Cool. Try the power cycle first. Also I believe there is a fuse on the board. Look at that too before doing the full rebuild. Be sure to press the power button after battery disconnect to fully discharge the board (might not work in your situation but it doesn't hurt) and be cautious around the capacitors. Link to comment Share on other sites More sharing options...
Heroine Smith Posted July 25, 2018 Author Share Posted July 25, 2018 Got the new part today, and opened it up. Looks like the fuse went out really bad. So going to swap out the old controlboard with the new one I got, lets hope it's up and running again tomorrow! Link to comment Share on other sites More sharing options...
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