boo82281 Posted July 6, 2018 Share Posted July 6, 2018 I have a apple iphone7 and the kingsong app. I cant scroll down the page and hit confirm to start the update on my kingsong18L. Link to comment Share on other sites More sharing options...
Sketch Posted July 7, 2018 Share Posted July 7, 2018 1 hour ago, boo82281 said: I have a apple iphone7 and the kingsong app. I cant scroll down the page and hit confirm to start the update on my kingsong18L. Good question. I have the same issue with my IPhone 8 Plus and ks16s. Link to comment Share on other sites More sharing options...
boo82281 Posted July 7, 2018 Author Share Posted July 7, 2018 Somebody has to know how to fix it. Link to comment Share on other sites More sharing options...
Marty Backe Posted July 7, 2018 Share Posted July 7, 2018 Stupid suggestion I know, but did you guys try running in landscape mode? Sometimes that helps. Link to comment Share on other sites More sharing options...
fryman Posted July 7, 2018 Share Posted July 7, 2018 Try using a smaller font size Link to comment Share on other sites More sharing options...
andrewnyer Posted July 7, 2018 Share Posted July 7, 2018 From what I hear you cant update the wheel with the IPhone only the Android at this point . Link to comment Share on other sites More sharing options...
mrelwood Posted July 7, 2018 Share Posted July 7, 2018 I think some were able to hit Settings - Fimware Update before that announcement came up, and were succesfully updating that way. After that tap the big orange circled arrow and wait for a few minutes. Link to comment Share on other sites More sharing options...
boo82281 Posted July 7, 2018 Author Share Posted July 7, 2018 Thanks Mrelwood that worked! smaller font does not work. Link to comment Share on other sites More sharing options...
phatmike Posted July 7, 2018 Share Posted July 7, 2018 Please dont'use iOS with the KS 18l. Grab an android phone and do the firmware upgrade or wait for the new kingsong app for iOS ( in a week) Link to comment Share on other sites More sharing options...
Kael Posted July 8, 2018 Share Posted July 8, 2018 I just got the new app update for KS on my iPhone. So it looks like it’s already out. Can’t test it because I’m missing the all important wheel. Link to comment Share on other sites More sharing options...
phatmike Posted July 8, 2018 Share Posted July 8, 2018 I got the new update too. Now it does not say Illegal equipment anymore for the KS18l. Now you can see your wheel and your name. It seems fine but Im still not playng with the light effects or with the trolley sensor. Link to comment Share on other sites More sharing options...
cbgti Posted July 8, 2018 Share Posted July 8, 2018 @phatmike : Do you think that you have a "first batch" of a KS18L? It could be the reason of the "illegal equipment" mention, no ? Link to comment Share on other sites More sharing options...
TomOnWheels Posted July 8, 2018 Share Posted July 8, 2018 6 minutes ago, cbgti said: @phatmike : Do you think that you have a "first batch" of a KS18L? It could be the reason of the "illegal equipment" mention, no ? No, it's just because it's unknown by the app. It have nothing to do with "first batch". As soon as I updated to 1.50 on android in show a real model name. Link to comment Share on other sites More sharing options...
Zeu d'Homme Posted July 8, 2018 Share Posted July 8, 2018 Since the new version of the Kingsong app for iOS (available for 12h), I don’t have this « illegal equipment » anymore. and there other corrections / interesting options. Link to comment Share on other sites More sharing options...
phatmike Posted July 8, 2018 Share Posted July 8, 2018 5 hours ago, cbgti said: @phatmike : Do you think that you have a "first batch" of a KS18L? It could be the reason of the "illegal equipment" mention, no ? I ve no idea if my KS18l is first batch or not but I dont think is related with the "illegal equipment" issue. Now with the new app for iOS everithing works fine. Riding modes, lights, trolley sensor, battery capacity and it shows my wheel and my name. I just tested the app and the wheel in a 50km trip changing different settings and playng with the light effects. I walked with the trolley too. Everithing seems to work just fine. I hope is over! Link to comment Share on other sites More sharing options...
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