esaj Posted July 17, 2018 Author Share Posted July 17, 2018 2 minutes ago, Kael said: With 1.07 still being problematic, has anyone spoken to KingSong to see if an update is in the works? No idea, but @US69 probably has more or less direct line to them, so he might know... I'd expect them to be at least aware of the issue at this point. 1 Quote Link to comment Share on other sites More sharing options...
US69 Posted July 17, 2018 Share Posted July 17, 2018 (edited) 16 hours ago, esaj said: No idea, but @US69 probably has more or less direct line to them, so he might know... I'd expect them to be at least aware of the issue at this point. As said before...they get the board of Tom to anylyze it...but up to today this failure (2-3worldwide or more?) could not have been found or even be replicated! KS is working hard on this! As soon i know more it will show up here immediately!— Edited July 18, 2018 by US69 3 Quote Link to comment Share on other sites More sharing options...
yar Posted July 17, 2018 Share Posted July 17, 2018 10 hours ago, Seba said: And it's a hint I wanted to share with you - to have a screwdriver with you all the time you ride KS18L Here is a video of KS-18L disassembly and battery disconnection. I am linking to the second part, because the viewing angle is more favorable, but please remember that it needs to be done FROM BOTH SIDES of the wheel (as there is a battery with its own connector behind each side cover). 3 Quote Link to comment Share on other sites More sharing options...
Kael Posted July 17, 2018 Share Posted July 17, 2018 (edited) A bit lame that you have to pull the pads off to get to the screws. Not very user friendly. In other news, I'm totally weirded out by YouTube autotranslating video descriptions and comments right in front of my eyes. Edited July 17, 2018 by Kael 1 Quote Link to comment Share on other sites More sharing options...
Seba Posted July 18, 2018 Share Posted July 18, 2018 7 hours ago, Kael said: A bit lame that you have to pull the pads off to get to the screws. Not very user friendly. In other news, I'm totally weirded out by YouTube autotranslating video descriptions and comments right in front of my eyes. Fortunately you don't have to remove pads completely. It's enough just to uncover the bottom corners of lower pad and top of the upper pad. Also if you disconnect motor connector first it should be enough to break the high current path, so you can disconnect batteries with less hurry. I'll try to prepare checklist for emergency battery disconnection and put it here (tools required, operation order etc.). 3 Quote Link to comment Share on other sites More sharing options...
ygsoft Posted July 18, 2018 Share Posted July 18, 2018 (edited) 11 hours ago, esaj said: This is the fifth case in total and third with firmware 1.07 by my calculations. Correct? Yes, according to my information this is so. It is interesting that the problem arises under exactly the same circumstances. In my opinion, there is no reason to relate this to overheating because on the eve I ~ 30 minutes intensively tested mono-wheel on slides with a slope of ~ 25 degrees with a length of ~ 15-20 meters, at an air temperature of 36-38 degrees. everything was fine. My weight is 110 kg. Edited July 18, 2018 by ygsoft Quote Link to comment Share on other sites More sharing options...
TomOnWheels Posted July 18, 2018 Share Posted July 18, 2018 9 hours ago, Kael said: With 1.07 still being problematic, has anyone spoken to KingSong to see if an update is in the works? They are still waiting to get my main board that on which 1.0.7 crashed... They are suppose to make investigations on it. It's somewhere in DHL clouds. Also from what I hear they was trying to reproduce the issue with no success (this info is 2 weeks old). 1 Quote Link to comment Share on other sites More sharing options...
ygsoft Posted July 18, 2018 Share Posted July 18, 2018 Assuming this problem is related to the pressure sensor, the following information can be important. I did the calibration of the pressure sensor for the weakest effort. Quote Link to comment Share on other sites More sharing options...
TomOnWheels Posted July 18, 2018 Share Posted July 18, 2018 9 hours ago, US69 said: As said before...they get the board of Tom to anylyze it...but up to today this failure (2-3worldwide) could not have been found or even be replicated! KS is working hard on this! As soon i know more it will show up here immediately!— Yes... Board is on the way. It seems to be very tricky to reproduce... There is no software/firmware without bugs... There is also some... Quote Link to comment Share on other sites More sharing options...
ricqvo Posted July 18, 2018 Share Posted July 18, 2018 13 hours ago, Kael said: With 1.07 still being problematic, has anyone spoken to KingSong to see if an update is in the works? Of course it is... @tinawong sad that they are working on it. Quote Link to comment Share on other sites More sharing options...
Popular Post atph Posted July 18, 2018 Popular Post Share Posted July 18, 2018 (edited) Hello, That just happened to me yesterday with 1.07. While in trolley mode (sensor activated), the wheel locked suddenly and started overheating. I didn't know what to do so i put it outside in a safe place. Luckily the battery level was low so the wheel powered down by itself and the motherboard didn't have enough time to burn... Wheels works perfectly today but just wondering if some permanent damage were done. Will contact the re seller to make sure. Edited July 18, 2018 by atph 4 Quote Link to comment Share on other sites More sharing options...
ricqvo Posted July 18, 2018 Share Posted July 18, 2018 1 hour ago, atph said: Hello, That just happened to me yesterday with 1.07. While in trolley mode (sensor activated), the wheel locked suddenly and started overheating. I didn't know what to do so i put it outside in a safe place. Luckily the battery level was low so the wheel powered down by itself and the motherboard didn't have enough time to burn... Wheels works perfectly today but just wondering if some permanent damage were done. Will contact the re seller to make sure. Turn off the sensor! Quote Link to comment Share on other sites More sharing options...
ygsoft Posted July 18, 2018 Share Posted July 18, 2018 15 minutes ago, ricqvo said: Turn off the sensor! According to my information, the fact that the problem is related to the pressure sensor is just a guess. The manufacturer has not confirmed this yet. Or I'm wrong? 1 Quote Link to comment Share on other sites More sharing options...
em1barns Posted July 18, 2018 Share Posted July 18, 2018 22 minutes ago, ygsoft said: According to my information, the fact that the problem is related to the pressure sensor is just a guess. The manufacturer has not confirmed this yet. Or I'm wrong? You are absolutely right. While it seems to be a point in common for all users experiencing the issue, only KS can confirm it. So let’s call it a guess safety measure. 2 Quote Link to comment Share on other sites More sharing options...
Popular Post US69 Posted July 18, 2018 Popular Post Share Posted July 18, 2018 2 hours ago, atph said: That just happened to me yesterday with 1.07. While in trolley mode (sensor activated), the wheel locked suddenly and started overheating. I didn't know what to do so i put it outside in a safe place. Luckily the battery level was low so the wheel powered down by itself and the motherboard didn't have enough time to burn... Wheels works perfectly today but just wondering if some permanent damage were done. Will contact the re seller to make sure. I have just reported to @tinawong from Kingsong per direct contact....that now several cases of this “trolley lock” happend.... and asked them to concentrate their testing on this behaviour. Seams all cases have the sensor on while it happening.... 4 1 Quote Link to comment Share on other sites More sharing options...
tim716 Posted July 18, 2018 Share Posted July 18, 2018 (edited) 8 hours ago, Seba said: Fortunately you don't have to remove pads completely. It's enough just to uncover the bottom corners of lower pad and top of the upper pad. Also if you disconnect motor connector first it should be enough to break the high current path, so you can disconnect batteries with less hurry. I'll try to prepare checklist for emergency battery disconnection and put it here (tools required, operation order etc.). And this is a brilliant idea! It allows to reduce the "stress" time on the EUC by half. Only, do you have an idea how to understand which side of the wheel has the motor connector and which side to open first? Edited July 18, 2018 by tim716 Quote Link to comment Share on other sites More sharing options...
Circuitmage Posted July 18, 2018 Share Posted July 18, 2018 That is a great question. I was in a rush to take mine apart, and put back together, so I ended up taking apart both sides. One side has one connector (big yellow plug), that DID NOT shut everything off. The other side has two. I don't know if you only need to open one side or both, and if it is one side...which side is it? Also, with everyone disabling the lift sensor, we will see if it happens again with that disabled in app. Quote Link to comment Share on other sites More sharing options...
tim716 Posted July 18, 2018 Share Posted July 18, 2018 6 minutes ago, Circuitmage said: That is a great question. I was in a rush to take mine apart, and put back together, so I ended up taking apart both sides. One side has one connector (big yellow plug), that DID NOT shut everything off. The other side has two. I don't know if you only need to open one side or both, and if it is one side...which side is it? Also, with everyone disabling the lift sensor, we will see if it happens again with that disabled in app. Yep, everything's correct. There are three big yellow plugs inside, two battery connectors, one on each side, and one motor power connector, on one side obviously. The other side has the motor signal wires. The batteries are connected to the controller independently, that's why to cut off power completely you have to disconnect BOTH battery connectors on both sides. But disconnecting the motor power, just on one side, theoretically should remove the stress from the EUC. Though you'll still have to open the other side to disconnect the second battery and restart the controller. But the time race will stop after disconnecting the motor. Well, as a wild guess, there are production marks and a nippel on the motor wheel. Maybe the power wires side correlates with them? 1 1 Quote Link to comment Share on other sites More sharing options...
Popular Post WARPed1701D Posted July 18, 2018 Popular Post Share Posted July 18, 2018 (edited) From what I can tell if you lay the wheel on it's side with the tire closest to you and the power button on the left side then you are looking at the correct side to remove to access the motor connector. This was learnt by looking at footage around the 3 minute mark of the disassembly video included by Eddie Moy on page 4 of this thread. Another way to imagine it is if you were standing on the wheel with the power button facing forward then you should remove the left panel to get to the motor connector and the 1st battery connector. Perhaps someone can post if they agree this is to be correct. Edited July 18, 2018 by WARPed1701D 6 Quote Link to comment Share on other sites More sharing options...
Popular Post Seba Posted July 18, 2018 Popular Post Share Posted July 18, 2018 1 hour ago, tim716 said: Only, do you have an idea how to understand which side of the wheel has the motor connector and which side to open first? If we assume that the power button is on the front side of KS18L, you need to open left side first to access motor connector. Then you will be able to disconnect motor and left battery pack. Then you have to open right side to disconnect right battery pack what will finally remove power from controller (but not immediately - see note below). NOTE: because disconnecting motor removes load from the controller board while it's still powered from batteries, capacitors may keep charge after battery disconnection. This may prevent controller board to reset immediately. So it's a good idea to wait some time before reconnection and perform this in reverse order. First connect the motor connector, then first battery (be prepared for heavy sparking when connecting first battery) and finally second battery. 2 4 Quote Link to comment Share on other sites More sharing options...
novazeus Posted July 18, 2018 Share Posted July 18, 2018 i’m glad i ordered this wheel from @Jason McNeil. this will be my first purchase. obviously hoping it will be a good experience like others have attested to. also hoping, and i’m ok with waiting, that this issue will be fixed before the wheel is shipped to me. i’ve been lucky so far about having to wrench on my wheels, software wrenching excluded. Quote Link to comment Share on other sites More sharing options...
ricqvo Posted July 18, 2018 Share Posted July 18, 2018 6 minutes ago, novazeus said: i’m glad i ordered this wheel from @Jason McNeil. this will be my first purchase. obviously hoping it will be a good experience like others have attested to. also hoping, and i’m ok with waiting, that this issue will be fixed before the wheel is shipped to me. i’ve been lucky so far about having to wrench on my wheels, software wrenching excluded. Price? Quote Link to comment Share on other sites More sharing options...
novazeus Posted July 18, 2018 Share Posted July 18, 2018 Just now, ricqvo said: Price? i did the preorder thing so it was $1580 but now at $1780. https://www.ewheels.com/product/preorder-inmotion-vx-v10-vx10-ks-18l-ninebot-z6-z8-z10/ Quote Link to comment Share on other sites More sharing options...
ricqvo Posted July 18, 2018 Share Posted July 18, 2018 25 minutes ago, novazeus said: i did the preorder thing so it was $1580 but now at $1780. https://www.ewheels.com/product/preorder-inmotion-vx-v10-vx10-ks-18l-ninebot-z6-z8-z10/ But they dont send to Czech Republic and Germany 1 Quote Link to comment Share on other sites More sharing options...
novazeus Posted July 18, 2018 Share Posted July 18, 2018 21 minutes ago, ricqvo said: But they dont send to Czech Republic and Germany doesn’t look like it. Quote Link to comment Share on other sites More sharing options...
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