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Showing results for tags 'warranty'.
Found 4 results
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Hello! Hope my title is ok - I don't mean to cast aspersions. I was wondering if anybody here has experience with Eunicycles.eu customer service when it comes to dealing with warranty issues. My searches have not revealed any answers, and I'd like to know before buying a wheel from them. Cheers!
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I am trying to decide if I should accept a batch #2 wheel or wait for batch #3. Batch #2 owners: what do you think? How's your saddle? Has anyone been able to reinforce it themselves? Are there other fixes that should be made before you ride a batch #2 wheel? Also - if you reinforce your saddle does that make your warranty void?
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Suggestions very welcome. I'd appreciate anything which helps me get my S8 back up and working. I bought it Sep. 6, 2019 from an eBay seller who said I should try the Airwheel.net site. The bump at a curb I gave my Airwheel S8 - which killed it - ten days ago may or may not be covered under their warranty, but I can't get any response from Airwheel.net, and I have tried the business office (business@airwheel.net), support (after-sale@airwheel.net, and no, it isn't after-saleS), and the sales/distributor contact button. I'm keeping screenshots, and have been trying for several days at all different times, as the contact form says, over and over, Does anyone know how to buy the board? The charging and batteries seem fine. I have the eBay SquareTrade protection plan, but it doesn't kick in unless the repair isn't covered by the warranty. I think if Airwheel said the warranty didn't cover this 'accident' then I could get SquareTrade to do its backup. The warranty card says 'Failure is caused by user improper safekeeping or ACCIDENTS.' Dialing the phone number on the site ( 321 061 3324, with or without anything preceding it) tells me, "You are not able to make calls to this number." (Area code 321 is Brevard County, FL, where Cape Canaveral is - the 'countdown county'). A search of other sources found that 321 is also used by Satcom Direct, which provides global satellite links: They may not even exit still, as their 'news' only goes to 2012. Thanks. -
Noob here. I've been reading this forum for a couple weeks now and watching many videos. I think I've narrowed down the wheel I'd like to buy to the Gotway MSuperV3+ or the Monster. I realize a beginner is advised to buy a starter wheel, but I'm confident in my ability on wheeled devices of all sorts and I'm aware of and ready to mitigate risks. I've looked in the Advertisement section of this forum a bit but would like some advice or referral from wheel owners in the United States. Who have you had a good experience with in terms of price, warranty fulfillment, quick shipment, and technical support? I'll be making this purchase very soon, but would like the peace of mind that the seller is reputable. Thanks a lot all. I'm enjoying reading about your EUC experiences.
