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Showing results for tags 'not charging'.
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Dear all, My Inmotion V5+ does not seem to charge full to 100% as indicated on the app anymore. While the light from the adapter (that rectagular block thing) switches from red to green, when I connect to the app the percentage is always only 90 something, never 100%. Moreover, when I connect to the app while charging the V5+, there seems to be no indication on the app to say that it is indeed charging. Any help? TIA
Hi everyone.. This chrismas my girlfriend decided to buy me the ninebot z10.. But the problem is that the board dont start.. He never turn on one time and if you put in charge thr charger continue green. After that i decided to open and check it by my self if it could be a connection with the battery but in the end no.. Is even flashing 2 small red light. Can someone help me please? I dont know what to do
Hey Guys, I am new to the Ninebot One Family and recently purchased a Ninebot One E+ (second hand). When I purchased the unit, it had about 9 miles on it and was roughly 55% charged (per the app) and the LEDs on the unit lite up green about half way on both sides of the Ninebot. I rode the Ninebot for about 2 hours and the charge dropped as expected. But when I went to charge the unit, the LED on the brick of the charger remained GREEN...even after leaving it on the charger for about 4 hours. I read on multiple forums that you should properly align the charger to the charging port and then plug the charger into the wall (which I did), however, the light still remained green. The next step I took in troubleshooting it was to check the cables that attached to the battery; to see if they were properly connected (which mine were). At this point, I was running out of ideas on what the issue could be- So, I tried reaching out to the person who sold me the Ninebot but got no response. Next, reached out to Segway via email and they suggested replacing the battery, which was going to cost me roughly over $250 with no guarantee of it resolving the issue. Since this was, what I thought my last resort, I ordered a new replacement battery. After swapping the old battery with the new; the app showed the battery percentage at 100%. I rode the Ninebot for about 2 hours and the charge dropped to about 64% and then when I went to charge the unit, I was stuck with the same problem where the LED on the brick stayed green and did not turn red to indicate that it was charging. Now, I'm not sure if it the Ninebot itself that is causing the issue or the charger- which I tested the voltage and it seems to be fine. Also, there is no indication of the charger or the ports showing signs of sparks (smoke/fire) and the pins on the charger are fully intact. Not sure if there is anyone near San Ramon or the Bay Area that could assist or if anyone on the forum has any other ideas on what the problem could be or provide a solution- I would greatly appreciate the help.