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So... I’m having a hellacious time with my IM V10 and the penchant the wheel seems to have for wanting to throw me off the back thereof. Some basics - it’s a brand new (well it now has a few miles) wheel (my first) and I purchased it from the awesome folks at ewheels. I am getting comfortable with my wheel - actually tightening up my turning and practicing free mounting (a big deal for me, but definitely getting it!). I went out for a long (for me) ride today of about two miles. I purposely challenged myself with right and left turns, hilly road (about two hundred feet of 5-6 percent grade. I am quite sure I must look drunk and a bit silly (think arms flapping about and a panicked look, albeit with a smile). So yes, I’m very much a rookie, but I’m making progress and definitely understanding the dynamics of riding. My issue though - I am VERY frustrated with the feeling that my wheel keeps pushing back against me. I have read enough posts to understand the imposed tilt back of the wheel from speed (I had mine limited at the default 16MPH but upped it based on suggestions from a few of the veterans in this forum for diagnosis). i also understand that the wheel will throttle me if it’s stressed (battery, steep grade or hitting a top speed) but I keep getting tilted back without any real reason. In other words, I’m not hitting my max (limited) even or close to it speed, I’m near 100 percent charged, and I’m riding on level (or at least no perceptible) grade. This is seriously frustrating me and totally undermining my confidence in the wheel. The tilt is sometimes pretty severe (like, “oh crap my calves hurt pushing back and I’m scared that I’m gonna get knocked on my ass”) and sometimes relatively gentle (like a beep first and then a tilt back - which I can understand when I hit the speed limit). Buuuuuuut..... again, this happens at speeds that are WAY BELOW the limit. Sometimes I get the warning beep (like if I do hit the max speed) and sometimes I don’t. I just can’t establish a consistent association with the tilt back and my riding dynamics or the established reasons for tiliting me (speed, grade, battery reserve). As I said, I am very much a beginner and definitely don’t mean to fault the wheel for something I am doing wrong or overlooking. A few people have suggested recalibration of the wheel and another suggestion was a possible bad board. For me, graduating to a more comfortable, confident and stable style feels really elusive with the wheel arguing with me. I’m hopeful that you pros out there can offer insight and help me diagnose this. Is it possible that something is wrong with the wheel? I have poured over the inmotion app (IT REALLY REALLY SUCKS!!!!) but haven’t discovered anything that makes a difference from a settings standpoint. One other thing I noticed... the wheel already had a “username” associated thereto when I registered the serial number through the application (and I haven’t been able to change it). Almost like someone else owned or at least registered the wheel before I did???? Again, I bought the wheel brand new (ewheels) and don’t suspect that it was anything but virgin, but it is weird, right? Figured that would be meaningful for you to know... or someone else has experienced the same application issue? Maybe Inmotion gives them names from the factory???? Everything else feels pretty good to me (I can free mount, not gracefully, but I’m getting there; I can turn left and right, I can navigate crappy surfaces - though grass and dirt still confound me, I can go up and down grades... I’m playing with turning radius stuff and trying to tighten stuff up, etc). Just getting my proverbial hind quarters kicked by this inconsistent tilt back stuff. Help!!!!! 😃 PS - I am not too proud to be told I’m doing it wrong - I just want to open this wheel stuff up (as in become a great rider and advocate for this amazing thing!) and feel really stifled by the issue. Any insight would be Oh - I have about five total miles (the horrid app say 25.553 miles - NO WAY!!!), one full charge cycle, three hours total on the wheel. I’ve dropped it a few times but nothing noteworthy. I haven’t ridden it off road (just parking lots and side streets and a very humbly attempt at grass / dirt). I weigh 170 pounds and have 35-38. PSI in the tire. The prevailing temperatures during all my riding has been in the 50-65F range (no rain). Not sure if you need any more info, but, of course I’m happy to provide. Sorry for the long post!
This is Jason from INMOTION HQ, not Jason from ewheels, that guy is a nice person. I'm sure you have many questions to ask me. I checked some posts and felt surprised, as there were many misunderstandings. As being a member of INMOTION for almost 2 years, I think I need to be here to solve issues for you, so pls pls feel free to leave posts here. Maybe I cannot reply in time, but I will try my best to help one by one.
Thank you for your support, all guys! Inmotion team devoted to the new euc since Feb, 2017. We planned to release before 2018, but we found something need to be correct, sorry for making you waiting for a long time, our new euc will release before next summer, thank you every one!