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EUC

Found 9 results

  1. Hello everyone, after saving some money for this and waiting months to buy my unicycle NOW i have an update about the "TWO" IPS S5 unicycles i recently received, and the awful problems ive had since i opened BOTH boxes. i couldnt ride the first IPS S-5 i received, and STILL cannot ride it. I opened box and it had only 1.13 km on the app and was cracked in the shell AND wheel was bent and looked touched up with black pen. You can not put air in s5 tire without the long air valve extension tool and it was not in the Box so that was a big headache too. I immediately sent pics of app zero kms, the box, and packaging and unit proving it came broken just 5 minutes before. APOGEEBUY.COM said right away and after weeks of going back and forth with JASON its not his problem its the factory problem. I already paid him $862 to apogeebuy.com and he said he had one in stock and that if i want it he does NOT do PayPal or credit card only I would have to do a bank transfer. I trusted him. He does not respond to me now and i will have to put in the trash the s5 and loose all my money. Ok, so after i tried many times to reach Yueyue in customer service at the IPS and she did not reply for two weeks UNTIL i posted this bad review and photos all over facebook. Then yueyue at ips sent me an email at 10 o'clock night saying that she heard about all the reviews online. she promised to help me and to please for me to remove the reviews so I said ok! Now i waited for her to help me again it's been so long and she doesn't respond to any email so I gave her warning that I'm gonna put this review online and put it everywhere which I'm doing now. I see there are many more bad reviews on the Internet about the customer service at IPS and bad product quality. I see many companies already will not sell ips product now. My serial number is 0004 and I saw a person that has serial number 0003 selling the unit yesterday online brand new, so they are not happy also. Ordering from china SUCKS thats for sure and ill explain why... so the first unit i cant ride and the second unit arrived after 7 week off aliexpress used. It was not brand new and it was so dirty. I also had 4 holes drilled on it i have no idea why?? I covered the 2nd one with padding after I cleaned it up to protect it and it rides OK but it definitely needs a lighter person nobody over 200 pounds for sure. You can not go off road at all with it and if you go over a bump or something you have to a bend your legs because it's got no play in it and you could hear it rub inside. So i spent almost 2000 and i want to cry. I want a do over. Lol. Ips and apogeebuy.com are so bad. See attached proof. By the way both companies said if I want I could send it back for a credit but I have to pay return shipping which is $600 about from seattle not an option. I have a lot more details about this drama but I don't wanna keep going I've said enough I need to look for a new unicycle now and save some money up. You can email me at randal.ab@aol.com if you have any helpful ideas. Thanks
  2. Hi@ll! I've ordered an additional wheel, the IPS i5 (245Wh), to practice with it, too. Perhaps I'll commute with it from home to work [home (~2km) -> train -> work (~1km)]. The android app is already set up, I'm ready for the i5 when it'll arrive. Do you recommend to update to the latest firmware versions? Thank you very much! Best regards Thor P.S. I'm also planning to spray the black i5 with another color, perhaps chrome or silver. I'll post photos.
  3. Hello everyone, after saving some money for this and waiting months to buy my unicycle NOW i have an update about the "TWO" IPS S5 unicycles i recently received, and the awful problems ive had since i opened BOTH boxes. i couldnt ride the first IPS S-5 i received, and STILL cannot ride it. I opened box and it had only 1.13 km on the app and was cracked in the shell AND wheel was bent and looked touched up with black pen. You can not put air in s5 tire without the long air valve extension tool and it was not in the Box so that was a big headache too. I immediately sent pics of app zero kms, the box, and packaging and unit proving it came broken just 5 minutes before. APOGEEBUY.COM said right away and after weeks of going back and forth with JASON its not his problem its the factory problem. I already paid him $862 to apogeebuy.com and he said he had one in stock and that if i want it he does NOT do PayPal or credit card only I would have to do a bank transfer. I trusted him. He does not respond to me now and i will have to put in the trash the s5 and loose all my money. Ok, so after i tried many times to reach Yueyue in customer service at the IPS and she did not reply for two weeks UNTIL i posted this bad review and photos all over facebook. Then yueyue at ips sent me an email at 10 o'clock night saying that she heard about all the reviews online. she promised to help me and to please for me to remove the reviews so I said ok! Now i waited for her to help me again it's been so long and she doesn't respond to any email so I gave her warning that I'm gonna put this review online and put it everywhere which I'm doing now. I see there are many more bad reviews on the Internet about the customer service at IPS and bad product quality. I see many companies already will not sell ips product now. My serial number is 0004 and I saw a person that has serial number 0003 selling the unit yesterday online brand new, so they are not happy also. Ordering from china SUCKS thats for sure and ill explain why... so the first unit i cant ride and the second unit arrived after 7 week off aliexpress used. It was not brand new and it was so dirty. I also had 4 holes drilled on it i have no idea why?? I covered the 2nd one with padding after I cleaned it up to protect it and it rides OK but it definitely needs a lighter person nobody over 200 pounds for sure. You can not go off road at all with it and if you go over a bump or something you have to a bend your legs because it's got no play in it and you could hear it rub inside. So i spent almost 2000 and i want to cry. I want a do over. Lol. Ips and apogeebuy.com are so bad. See attached proof. By the way both companies said if I want I could send it back for a credit but I have to pay return shipping which is $600 about from seattle not an option. I have a lot more details about this drama but I don't wanna keep going I've said enough I need to look for a new unicycle now and save some money up. You can email me at randal.ab@aol.com if you have any helpful ideas. Thanks
  4. Hello peoples! I got the IPS I5 a month or two back and it's my first wheel. The first hour on it I wanted to throw it out but over the last few months I've gotten pretty comfortable on it. Couple of questions! I've been having problems with the whole update the firmware for faster speeds things. I've used several versions of the app as linked to in the email and in the other thread, and downloaded the firmware during the 12h window. Currently on the old IPS app, I can select 20km/h, 25 and 30! I put 30 but doubt it even goes that fast. When I open the new app it only says max 20km/h. Weird, have I messed up the wheel? The more important question I have is regarding the feeling / horizontal angle / tilt of the wheel. For me it seems to be weirdly soft sometimes, like after slowing down and doing a sharpish turn, the foot pedals seem to be tilted forwards for a bit, then come back up to level. It also seems to occasionally feel tilted forward or back even when cruising. Since this is my first and only wheel I have no idea if this is normal or just in my head, or is the accelerometer messed up? In both apps I have it set to "Sport" mode, tire pressure around 60PSI now (started around 45). It makes me less confident on the wheel since it feels like the balance point changes sometimes and is unpredictable.
  5. I finally have an i5 in my hands! I wanted to make a post to document the process as I test it as well as to try and answer any questions the community has. If there is a certain test or questions please ask and I will try to get everything answered. Currently waiting for the battery to charge before I start recording and testing. Super excited. First impression is that it is unbelievably thin. The width is almost identical to a standard glass bottle. IBC Root beer tested. It also is definitely light, I haven't weighed it yet but the shipping weight was 22 pounds as a whole so it seems to be on par with IPS claims.
  6. Hi folks, I'm a rider based in Estonia. Would like to buy the newest IPS i5. Could you recommend a trusted and verified seller that ships to my country? Thanks
  7. I have no idea what they're saying; it's a number of people doing an eval of the I5. Lots of footage in action.
  8. Speedy Feet IPS i5 Review
  9. interesting, so looks like the new i5 has no traditional pedal mounting brackets, that's how they shaved off quite a bit of the traditional EUC weight.
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