It’s good that The Segway is willing to replace batteries of units right out of box. I’ve own my mini pro and 5 mini lites since June 2017. On the mini lite the power button malfunction I call number on manual sent email pics etc, no return email or help what so ever. That unit as much as I hated turned into a parts scooter.
It wasn’t fine, I moved on until about November when the Mini pro battery died. Don’t know why but I called number in manual hoping for help so I could continue to ride. To my dismay they had no battery pack in stock and packs that did have were for the mini lites for $300. I could not understand the price for the battery when the mini lite new was only $298 at Best Buy.
Its now January and I’m had another battery pack died on a mini lite which sucks. I refuse to pay more for the battery then what a new unit cost. What should I do? I can’t inderstand how units are sold and company have replacement parts which are impossible to get or way to expensive. Lesson learned only buy one and let your 4 kids share.
Im i the only one having this problem, I really welcome the help, because the fake Segway may be my only option. I don’t know..