Jump to content

Randalab

Full Members
  • Content Count

    19
  • Joined

  • Last visited

Community Reputation

13 Good

About Randalab

  • Rank
    Member

Profile Information

  • Location
    Seattle Washington

Recent Profile Visitors

59 profile views
  1. Randalab

    IPS S5

    if you go to the iamips.com website whichnive been to hundreds of times it's now a different website and also the servers that use to update the software for the unicycle is shut down and they don't answer many people messaged me the last few weeks and there's nothing about them or selling units for a couple of months. Go check...
  2. Randalab

    IPS S5

    Ips is out of business now. No website, WhatsApp, or support.
  3. Randalab

    IPS out of business now?

    I got another message from a store on facebook group page that said IPS is CLOSED AND OUT OF BUSINESS and also when I try to update my software it says server not found which is never happened before.
  4. Randalab

    IPS out of business now?

    Has anyone heard anything about IPS in the last couple months? I don't see any units available anywhere on the planet online and they don't respond to me and other prople tell me they dont respond to them. Also, there has been no posts about IPS in the last couple months and also there's no activity on their Internet or ips Facebook page for a couple months. They also did not keep their promise to me to fix my brand new broken upon receipt S5 unit. Did they go out of business does anybody know? They cannot compete with the champs like gotway KS inmotion Ninebot etc...
  5. Randalab

    IPS S5

    Hello EUC friends, I am selling my new IPS S5 that will start up but not stay on for $600 if someone wants to fix it. just send me a shipping label or add few bucks for shipping. It had only about "2 miles" on it until it wont stay on now but lights up. ** IPS FACTORY AND JASON AT APOGEEBUY.COM WILL NOT REPLY TO ME OR HELP WITH ANY CUSTOMER SERVICE SINCE THEY SAY I AM IN USA AND SHIPPING IS VERY EXPENSIVE TO SEND BACK TO THEM. Please see my other forum posts for more info. thank you
  6. Randalab

    IPS S5

    Its all packed up nice and tight. $600 and you handle shipping to you....
  7. Randalab

    IPS S5

    IM SELLING THIS Does anybody in the US want to make me a offer on this brand new IPS S5 that won't start up??? maybe you can fix it. I just bought it from apogeebuy.com and they said it is factory problem since its new. It arrived with cosmetic crack in shell! IPS wont help with this after waiting a couple weeks. Shipping it back to China from Seattle I checked UPS, fedex, and DHL is about $600 so im looking to sell in the states. Message me if interested. Thanks https://www.facebook.com/groups/eucco/permalink/2011600719139719/
  8. Randalab

    IPS S5

    https://www.facebook.com/groups/1627941590822085/permalink/2207278502888388/
  9. Randalab

    IPS S5

    .Well, all I can say is I just spent a little under $2000 on IPS and waited about 7 weeks. I bought two s5 unicycles. This one from apogeebuy.com was only ridden one time and only has about 7 kms on it, literally. It is brand new and it won't even turn on and shows full green charge. See video. I posted the many emails from IPS factory online. they said they would take care of this problem and it's their fault, and now for the last couple weeks they disappeared and don't respond to the email and will not help me. I have two ips s5 units!.
  10. Hello everyone, after saving some money for this and waiting months to buy my unicycle NOW i have an update about the "TWO" IPS S5 unicycles i recently received, and the awful problems ive had since i opened BOTH boxes. i couldnt ride the first IPS S-5 i received, and STILL cannot ride it. I opened box and it had only 1.13 km on the app and was cracked in the shell AND wheel was bent and looked touched up with black pen. You can not put air in s5 tire without the long air valve extension tool and it was not in the Box so that was a big headache too. I immediately sent pics of app zero kms, the box, and packaging and unit proving it came broken just 5 minutes before. APOGEEBUY.COM said right away and after weeks of going back and forth with JASON its not his problem its the factory problem. I already paid him $862 to apogeebuy.com and he said he had one in stock and that if i want it he does NOT do PayPal or credit card only I would have to do a bank transfer. I trusted him. He does not respond to me now and i will have to put in the trash the s5 and loose all my money. Ok, so after i tried many times to reach Yueyue in customer service at the IPS and she did not reply for two weeks UNTIL i posted this bad review and photos all over facebook. Then yueyue at ips sent me an email at 10 o'clock night saying that she heard about all the reviews online. she promised to help me and to please for me to remove the reviews so I said ok! Now i waited for her to help me again it's been so long and she doesn't respond to any email so I gave her warning that I'm gonna put this review online and put it everywhere which I'm doing now. I see there are many more bad reviews on the Internet about the customer service at IPS and bad product quality. I see many companies already will not sell ips product now. My serial number is 0004 and I saw a person that has serial number 0003 selling the unit yesterday online brand new, so they are not happy also. Ordering from china SUCKS thats for sure and ill explain why... so the first unit i cant ride and the second unit arrived after 7 week off aliexpress used. It was not brand new and it was so dirty. I also had 4 holes drilled on it i have no idea why?? I covered the 2nd one with padding after I cleaned it up to protect it and it rides OK but it definitely needs a lighter person nobody over 200 pounds for sure. You can not go off road at all with it and if you go over a bump or something you have to a bend your legs because it's got no play in it and you could hear it rub inside. So i spent almost 2000 and i want to cry. I want a do over. Lol. Ips and apogeebuy.com are so bad. See attached proof. By the way both companies said if I want I could send it back for a credit but I have to pay return shipping which is $600 about from seattle not an option. I have a lot more details about this drama but I don't wanna keep going I've said enough I need to look for a new unicycle now and save some money up. You can email me at randal.ab@aol.com if you have any helpful ideas. Thanks
  11. Randalab

    IPS S5

    Can you tell me where you got the 40kh app please or link it? Thanks
  12. Randalab

    IPS S5

    Hi everyone, well i have an update about the "TWO" IPS S5 unicycles i recently received and where i bought them. Ordering from china SUCKS thats for sure and ill explain why... Well, I went to my bank of america manager and also filed a police report against Apogeebuy.com and IPS. maybe i get my money back. Its International Bank Fraud since I wired the money.
  13. Hello everyone, after saving some money for this and waiting months to buy my unicycle NOW i have an update about the "TWO" IPS S5 unicycles i recently received, and the awful problems ive had since i opened BOTH boxes. i couldnt ride the first IPS S-5 i received, and STILL cannot ride it. I opened box and it had only 1.13 km on the app and was cracked in the shell AND wheel was bent and looked touched up with black pen. You can not put air in s5 tire without the long air valve extension tool and it was not in the Box so that was a big headache too. I immediately sent pics of app zero kms, the box, and packaging and unit proving it came broken just 5 minutes before. APOGEEBUY.COM said right away and after weeks of going back and forth with JASON its not his problem its the factory problem. I already paid him $862 to apogeebuy.com and he said he had one in stock and that if i want it he does NOT do PayPal or credit card only I would have to do a bank transfer. I trusted him. He does not respond to me now and i will have to put in the trash the s5 and loose all my money. Ok, so after i tried many times to reach Yueyue in customer service at the IPS and she did not reply for two weeks UNTIL i posted this bad review and photos all over facebook. Then yueyue at ips sent me an email at 10 o'clock night saying that she heard about all the reviews online. she promised to help me and to please for me to remove the reviews so I said ok! Now i waited for her to help me again it's been so long and she doesn't respond to any email so I gave her warning that I'm gonna put this review online and put it everywhere which I'm doing now. I see there are many more bad reviews on the Internet about the customer service at IPS and bad product quality. I see many companies already will not sell ips product now. My serial number is 0004 and I saw a person that has serial number 0003 selling the unit yesterday online brand new, so they are not happy also. Ordering from china SUCKS thats for sure and ill explain why... so the first unit i cant ride and the second unit arrived after 7 week off aliexpress used. It was not brand new and it was so dirty. I also had 4 holes drilled on it i have no idea why?? I covered the 2nd one with padding after I cleaned it up to protect it and it rides OK but it definitely needs a lighter person nobody over 200 pounds for sure. You can not go off road at all with it and if you go over a bump or something you have to a bend your legs because it's got no play in it and you could hear it rub inside. So i spent almost 2000 and i want to cry. I want a do over. Lol. Ips and apogeebuy.com are so bad. See attached proof. By the way both companies said if I want I could send it back for a credit but I have to pay return shipping which is $600 about from seattle not an option. I have a lot more details about this drama but I don't wanna keep going I've said enough I need to look for a new unicycle now and save some money up. You can email me at randal.ab@aol.com if you have any helpful ideas. Thanks
×