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Invader Zog

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  1. It is a 59.5V charger. After chatting w/ NineBot USA, I'm going to hold off on sending it in for a number of weeks as they have an unusually high volume of repairs. I will report back on this thread w/ the ultimate results.
  2. I checked again after an overnight charge and the numbers were pretty much the same that I previously posted (82%, 59.29v, 4678mah). my original charger broke early on (physical/pins) and I am using a replacement from Ninebot USA. It sounds like my experience/performance is substantially less than what others are experiencing so I guess I will be trying to figure out how to pack it up (didn’t keep the box) and hope they don’t mess with my firmware. I’m getting the feeling it is going to be gone for well over a month.
  3. I thought that was after a full overnight charging, but I will charge it again tonight and verify in the AM. I thought I had read that Segway/Ninebot chargers only went to 80% and that this was "by design" ....
  4. I am talking to Segway USA. I took a bunch of photos from the ninebot app before/after rides (this is where my original table of usage info came from). Apologies! I wrote that wrong. I am running v1.1.1. I really don't want to change that because it sounds like newer versions punish your max speed each time it engages tilt back. If necessary, I would do so, but if I drive 1.2 to 1.3 miles/day and the capacity is >10, I should be able to run multiple days without issue. I am aware that the speed slots down once the battery hits 50% (a shame that isn't user configurable).
  5. Yes (mini pro) a week or so ago. It was not random though, the battery was low and when it ran out it suddenly stopped. I may have a hardware issue (separate thread). I am also running an old firmware v1.1.1. I have had no issues otherwise.
  6. I was unable to get the NINEBattery app working because a Kindle Fire apparently isn't compatible w/ the app (guessing too old an Android version). Here is the information from the battery info of Ninebot app. This is from fully charged: Remaining percentage: 81% Remaining power: 4643maH Battery status: normal Voltage: 59.24V Current: .01A Wattage: .59W Temp: 75.2F Total capacity: 57000 mAH BMS Firmware v1.0.3 I recall reading on the battery thread that it seemed like Ninebot was deliberately only charging to 80% - presumably to keep the battery lasting longer so I *assume* that this is not a problem.
  7. Since it arrived from Ninebot, it has been used on average 4 days a week (2x/day). I usually charge it once/week.
  8. Thanks (trevmar and mrewlwood). I didn't even realize I could see battery details in the app. It sounds like the NINEbattery app will have more details so I will pursue that. I run IOS, but I have a Kindle Fire and should hopefully be able to get the NINEbattery up installed. I'll report back once I get that sorted and have some data.
  9. I ride at full speed on a flat sidewalk. I was under the impression from the forum that the actual ride ranges were fairly lined up with the predicted (at least it seemed that way from reading through some of the other discussions on the battery). If it really is the case that I should only expect to get ~6 miles on the 320 battery, then I can accept that. My primary concern is that there is a problem with my device and that my window of opportunity to have it resolved will close soon (due to the 6 month battery warranty). With respect to getting thrown, I have the original firmware v1.0.1. Perhaps they adjusted the "runs out of juice" behavior later. I knew I was low on battery and the max speed was substantially reduced, but when it apparently hit zero, it didn't slow to a stop... it hard stopped (~5mph->0mph boom).
  10. It's been cooler than normal, but its mostly been driven in the 50s to 70s (fahrenheit)
  11. I live fairly close to my work (.6 miles) and had the unfortunate experience of having my MiniPro run out of juice on me on the way back home on a Friday (which apparently translates to a hard/sudden stop which threw me from the vehicle -- fortunately I didn't face plant). This meant that it ran out of juice after ~6 miles. I inflated the air in my tires to 45 in case they were low and took note of the "remaining mileage" report on the app before/after each leg. Extrapolating these results gives ~7 miles (which is a bit higher than I experienced but regardless is way under the expected capacity). My Mini-Pro is <6 months old so the battery is still covered by warranty, but it sounds like I'd need to ship the entire device to them (at my expense) for this to be looked at. My mini-pro is on firmware 1.0.1. I'm not sure if the later firmware updates will negatively impact my riding experience and I'd hate to see this messed with. I'm using a stock charger. I'm not thrilled about the idea of trying to pack up the entire unit (I don't have the original boxes anymore) and am not sure how much it would cost, but I suspect packaging it up safely and shipping it will be a pretty penny. Is it possible to "prove" to them that the battery has a problem without going through this process? Has anyone else been through this w/ battery issues and have any insights on the resolution? How long did you not have your device while it was being worked on? I don't like the idea of my device being defective or having 1/2 the capacity it should.. but if it isn't going to get any worse than this, I can probably live w/ charging the device 2X per week instead of 1X per week... (although it sounds like I should be charging it 1X per 2 weeks)... Ride Distance Start Remaining End Remaining Decremented Total Traveled 1 0.6 15.1 13.6 1.5 0.6 2 0.6 14.1 12.7 1.4 1.2 3 0.6 12.6 10.9 1.7 1.8 4 0.6 11.5 10 1.5 2.4 Total miles traveled 2.4 Total consumed 5.1 Ratio 2.125 Max actual capacity 7.105882353
  12. Thanks! Is there anywhere that has more detailed information (ie release notes) for the firmware versions?
  13. It sounds like I’m better off with 1.0.1 then the latest. Are there any substantial benefits of upgrading to 1.0.7? Ive noticed a number of small annoyances that I can live with that may or may not be firmware addressable. Bluetooth to my iPhone frequently disconnects (typically less than a minute), the steering control when I am pulling it feels awkward (could just be me), and when I tell it to turn on the headlights that seems to be reset next time it powers off/on whereas I thought it would remember preferences. None of these really matter enough to risk the quality of an enjoyable ride
  14. Thanks for the info and the heads up to some of the potential hurdles in doing an upgrade to not the current version. Do you have any thoughts as to whether I should? Am I better with 1.1.1, 1.1.7, or is the latest firmware now fine enough?