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About JBinBalt

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  • Location
    Baltimore, MD
  • EUC
    InMotion v5F, InMotion v8, KS-18XL

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  1. A brief update on this. A few weeks ago I returned the replacement motherboard that eWheels provided and swapped back to the original board that came in my wheel, and I downgraded that board to v1.11. As with the replacement board from eWheels, the problem stopped when I downgraded. I've ridden several hundred miles since then with no issues. I'm left wondering why some 18XLs have no problem with v1.12 and v1.13, but mine does. I have notices one development, the standard Kingsong app (at least on my phone and on @Lutalo's when we tried it with my wheel) is now saying that v1.11 is the latest version, it no longer offers an upgrade. Additionally, in the soft tuner app that KS provided, there is now a v1.14 listed, and they confirmed in email that they are working on a new firmware. I'm certainly going to wait for their go-ahead before trying. That is the latest. If anyone has ideas on why some 18XLs have this problem and not others, I'd love to hear them.
  2. I'm not sure if it was me that you're asking, but mine is white.
  3. Hell @DJMaxAlex. You described it well as a split second of free falling. I'd agree that it is usually tilting back, but sometimes forward. I'll also note that it was totally random for me. Sometime I might see it in the first couple of hundred meters after power up and setting out, other times it may take miles. For those following along, I'm now 40+ miles since downgrading and have not seen the problem since returning to v1.11. It first appeared for me shortly after upgrading to v1.12 and remained on v1.13. Regarding downgrading, KingSong sent me an app (they called it the SoftTuner) and a login for the app. You'll need a Android phone, it is not available on IOS. I ran into one snag where the app would not find my wheel in Bluetooth. It turned out that location services were disabled on the phone, and for some reason this stopped 3rd party apps from running Bluetooth discovery. Once I corrected that everything went smoothly and the process was very quick. They even sent me a video. I'm not sure if I'm supposed to distribute that software, so I suggest you start with emailing KS Support (support@szkingsong.com) for the SoftTuner, or your distributor. I know eWheels also has it, if that's who you bought from. @Micheal Shen from KS is also on this thread and he may be able to hook you up. If none of those options work out then please let me know. Good luck! I'll be curious to hear if you can duplicate my results!
  4. Very sorry that this happened to you @Captain Ahab, I hope you heal up quickly and keep riding. As one who's tread your path previously (owning a V8 and upgrading to an 18-XL), I'm in the camp that feels like you'd have to be doing something pretty extreme to cause this behavior on an 18XL, especially at slow speeds. I understand it is not a quick off the line as a V8, but there is SO MUCH MORE power. I overleaned mine one time when accelerating away from a stop sign. At the time it was locked to 40kph with the 3rd alarm and tilt-back both maxed, so essentially the same settings as yours. I got beeps and tilt back, not a cut out. This was after having replaced a controller, so it was really my second time riding through the 125 to unlock on that wheel and I was not really new on it wheel at the time. All of that said, I think @Jerome (Jerome - Didn't we just ride in Philly together last weekend?) makes a good point on modifying your settings based on what happened. I've also been dumped from my 18XL once, and there's video of it posted on this site. I blame the wheel, partly due to some other issues I've had with it, though others put it to rider error. This hurts my pride more than the actual fall ;-)
  5. Hello All- I just wanted to report back that I've downgraded to v1.11. I've ridden just over 20 miles and so far I'm no longer experiencing the balancing problem. As some of you may recall, we first tried replacing my controller (which didn't fix the issue), so now I'm considering going back to my original controller and downgrading it as well in order to see if I have the same results. I think that @AtlasP asks a relevant question above, as to why some wheels are experiencing this problem under v1.12 and v1.13, and others don't seem to be impacted. I can say that I get great range on my wheel and I see no other indications of battery issues. Including rides with both controllers I probably have about 1500 miles on it.
  6. Jerome- My guess is that with a 12PM meet we'll roll out around 12:15, or 12:30 at the latest. Glydiators has a group on the Telegram App. It has a live location feature that I'm sure at least a half dozen of us will activate. Feel free to check it out, you'll be able to see where we are on the route. Seeya Saturday! t.me/DMVGlydiators
  7. A quick update here... KS has contacted me directly and asked me to try downgrading my firmware and testing my wheel with both v1.11 and v1.12. They provided software and instructions to do this, but it requires an Android phone which I do not have. I'll make arrangements and try to test this weekend, and will report back.
  8. Erik- First, welcome, we're glad to have you. I live in Baltimore, but ride frequently with the Glydiators in DC and elsewhere. In fact, we've got a great ride in Philly this weekend if you're free. If it's reasonable, I have suggestion for your mTen3... keep it if you can. Inevitably, you'll run into friends, family, coworkers, etc. who are curious about your wheels. You won't want to put them on your 18XL for a "try out", but your mTen could suffice. I started on an InMotion v5f (aka Solowheel Glide 2). I rarely ride it anymore, but I've used it to introduce several friends to our awesome hobby. I give lessons and lend it out. At least two friends are looking to purchase wheels of your own. What's better than meeting new friends, plus bringing old ones into the fold? If you're able, be an EUC evangelist! Do what makes sense for you, but whatever the case, I look forward to meeting you at Glydiators ride sometime soon!
  9. Hello all. I am very excited to see that, despite the heat, we’ve got a pretty nice ride shaping up for Saturday. We’ve got 12 RSVPs, and at least one or two more that I know of. Should be a great day, and likely the biggest EUC ride in Philly? John, aka@jas3 Is working on a route that we’ll post on Meetup, but we’ll play it by ear based on the weather. After the “official” ride is done, a good number of us plan to hang out, grab dinner, and get an early evening ride in. Everyone is welcome. Route to be determined depending on what we feel like. Looking forward to seeing everyone! I live in Baltimore but I’m a Delco guy originally, so really pumped for this. Thanks everyone for getting on board!
  10. Anyone who's attending, please let us know by RSVP'ing on our MeetUp group. We've confirmed our starting spot on the SRT at the public parking area adjacent to the Gillen Boathouse (St. Joe's). Any further details, as we have them, will also be posted to MeetUp.
  11. Thank you for chiming in @US69. I have been in touch almost daily with Jason at eWheels (that how I got the new board) and we're trying to figure out what to do.
  12. I’m done discussing the fall. Whatever the case, it was a one time event and not the main issue that I have daily. @Micheal Shen, you asked about calibration. I’ve tried this multiple times, as recently as this morning since Jason at eWheels asked me to try it again. I am out on my wheel now. I’ve ridden about 1.5 miles. I had pedal fluctuations about 200 yards into my ride in the middle of a flat level street, and once more time since. Please forget about my fall, perhaps I should not have bothered with that point. Let’s turn our attention to my primary problem, which is been reported by other owners, and verified by another experienced rider on my own wheel. Calibration does not help. What can we do next?
  13. That's me in the video. There are a couple of things I'd like to mention. While I definitely have a problem with my wheel, it's never totally cut out on me, other than possibly this time in the video. When I reported my issue to eWheels I told Jason that I wasn't sure if this was related to my ongoing issues or not. By this time I'd sort of gotten used to the "wobble" as @Lutalo calls it, or "fluttering" as I've termed it. Neither of my Solowheels has ever done anything like it, and my XL never did it for the first 45 days or so that I owned it. It then started doing it occasionally. It really scared me the first few times. I started to get used to it, and began to have confidence that it would recover when it did this. It started to do it with more frequency, and I started to think that maybe this was normal and that the wheel was somehow "re-leveling" it self periodically in the course of riding. This incident above, which I still think was a cut-out or failure of some sort, caused me to re-evaluate everything, thus the call to eWheels and the new motherboard. After installing and calibrating, I had the first instance of the problem within my first mile or so of riding, which was disappointing because I really believe the motherboard would fix it. At that point I really started to wonder if this was all "normal" wheel behavior and if I was making a big deal out of nothing. This gave me the idea of swapping rides with Lutalo. As I'm sure he'll attest, he rode my wheel for at least 15 miles, but spotted the first problem within the first 50 yards. He said something like "Whoa, what is that? That's not normal. You need to send this thing back". Meanwhile, I had the smoothest 15 miles I'd ridden in a while on his wheel. Something is definitely wrong with my wheel. As to the video, I'm really trying not to be defensive. However... I've got somewhere north of 3000 miles of riding between my three wheels, which would take me more than half way across the United States. I had over 500 miles on my XL when this happened. I know my 3K is not much compared to many on this forum, but I don't just fall off of my wheel on terrain like that, even with a dip or small hole in the road. I still fall, but not from stuff like this. I was confused by what happened at the time. I thought maybe I struck an object, and you can hear me say that in the video. Yes, I also noticed the behavior in my left foot. Probably no one has reviewed this video more than I have. I've slowed it down, taken screen shots, etc. Whatever is going on there, I believe I was just trying to react to whatever the wheel was doing or not doing, which is also influenced by the terrain. If I was pressing too hard on the left pedal then why was my left foot the first one to come off? Given the problems why wheel has been exhibiting, I don't think you can make judgments about what it is doing just by looking at the lights. We can analyze this to the end of time, but I was on the wheel and no one else was. I maintain it was the wheel. Even if I'm wrong, I've already said that this was a one-time occurrence, but that the other problem I've been having has been frequent and ongoing. @Lutalo, who owns at least four King Song wheels and has several more years and many more miles of riding experience than I do has validated that something is wrong with my wheel. You're in China, and you mention "our tester", so I assume you work for King Song? I'm not sure why you're questioning me on a public forum rather than contacting me directly or at least engaging me through your US distributor. Whatever the case, we're in this now, so if you represent King Song, what can be done here? I know one other rider in DC, also an experienced rider and very skilled (more than me), who is reporting this issue with his wheel. Also take a look at the comments in this thread from @Lueksparky and @Meserias. They are also reporting similar issues to mine. Something is going on here, it's not just me. I look forward to your response, and to find out how King Song is going to help me and other with this problem.
  14. @Yanex87 gets crazy range! He's not a big dude, but he does wear a lot of protective gear and carries a lot of stuff. He is always the guy with air pump, first aid kit, flashlight or whatever else you need but didn't bring, so he's really not running a light as you'd link. As for charging at 30mi, my wheel and I are having trust issues right now, so eliminate whatever risk I can, lol.
  15. Try disabling Wi-Fi on your phone @Eliran. It worked for me, I have an iPhone. I read somewhere on this forum that the firmware update requires some type of location services which don't report the correct data if the app is running via Wi-FI. Just to be clear, disable Wi-Fi only. You still need cellular data and bluetooth, so you can't use airplane mode.
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