JBinBalt

Update on this. Someone suggested deleting and re-installing the IM app. I was skeptical, but it turns out that it fixed my running light problem. After re-installing it was showing as switched off in the app, so I just turned it back on. Knowing now that this wasn't related to the lift switch makes things easier. I'll order a new switch and likely be good to go.

Greetings all! When returning home from a ride yesterday I went to lift my V11 up couple of steps and then realized the lift switch was not longer working. I checked and it wasn't disabled in the app, though I did try to disable/enable there a few times, it didn't help. I took it out again in the evening and realized that the running light is also not working, which I'm certain it was last I used it at night. Them main headlight and fan function normally when I turn them on, and everything else seems normal with the wheel. The diagnostic in the InMotion app also reports no problems. These things both failed close to the the same time, if not exactly at the same time. I probably just didn't notice the running light was out until night time. I'm wondering if anyone else has experienced this combination of failures or has any idea how they might be related? For example, are they both dependent on the same wire or connector that I should try and track down? Thank you!

And so it is! Much appreciated. Never would have guessed it was "fancier mode" that I was seeking.

Confirmed... I waited longer after powering the wheel off and now it will connect again. I don't know how I didn't find the other article in the Official InMotion Announcement forum earlier, but hopefully these posts will be helpful to someone. I am still trying to find out why I can't set my wheel to 34mhp (or 55kph), if anyone has any insight on that issue.

Actually maybe it's this issue. I searched earlier but did not find this. I may not have waited 30 seconds, I'll try it again.

Hello! Has anyone run across this particular issue with their V11 before? The wheel was working fine with both the InMotion App and also DarknessBot on my iPhone (IOS 14.4). It is on the latest firmware (according the the InMotion app) as of a couple of weeks ago, though I can't recall the version number. Now the both the IM app and DarknessBot won't connect. DarknessBot just freezes on the Bluetooth search page. The IM produces the attached error. With both apps the Bluetooth indicator on the wheel lights up as if connected. I've tried restarting my iPhone, restarting the wheel, disabling/enabling Bluetooth, etc. It will not reconnect. Hoping someone else has run into this and may have a solution! Thanks! p.s. Also, prior to this, the slider in the IM app for setting the wheel speed would never let me set it above 31mph, but I thought 34mph was possible for the V11 at full or near full battery, I hadn't gotten around to researching that problem before this latest issue cropped up.

Yeah, here's what happened. Apologies to anyone reading this a second time. I was also discussing this on a different thread and posted it there also.... "They've actually been very good about it. Initially they were initially going to take it back and repair it for me, and they sent me a pre-paid shipping label . However, I'm in Baltimore, so they pivoted and asked me to send it to to someone in Philly who does work for them. It's closer, and I'm sure cheaper to ship. When I realized that was an option, I asked if it could be repaired at AMP in DC (https://ampcollectivedc.com/) since that's even closer to me and I go to DC often. I've bought wheels from AMP, but they don't sell InMotion. EUCO and AMP worked it out and I'll be taking it there. The only issue that they have no replacement boards in stock, so I'll have to wait a few weeks for that.All things considered, I'm pretty happy with how they handled it. They would have covered my shipping if necessary. However, keep in mind that mine quit almost immediately of the box on same the day I received it. If this had happened after a few days, weeks or months of active riding they might have required me to pay shipping per their policy."

They've actually been very good about it. Initially they were initially going to take it back and repair it for me, and they sent me a shipping label . However, I'm in Baltimore, so they pivoted and asked me to send it to to someone in Philly who does work for them. It's closer, and I'm sure cheaper to ship. When I realized that was an option, I asked if it could be repaired at AMP in DC (https://ampcollectivedc.com/) since that's even closer to me and I go to DC often. I've bought wheels from AMP, but they don't sell InMotion. EUCO and AMP worked it out and I'll be taking it there. The only issue that they have no replacement boards in stock, so I'll have to wait a few weeks for that. All things considered, I'm pretty happy with how they handled it. They would have covered my shipping if necessary. However, keep in mind that mine quit almost immediately of the box on same the day I received it. If this had happened after a few days, weeks or months of active riding they might have required me to pay shipping per their policy.

Thank you. I've definitely considered that option, including waiting for an EX, but I really wanted the V11. I'd really like to have suspension, top speed isn't that important to me and I ride at night often (so I like the headlight). I've contacted the distributor here in the US and we'll see how they want to handle it.

Mine died today also, on the first day. On my first ride I got about 15 feet, there was a big POP. It went dead and won't turn on now. Mine is also from EUCO, so I wonder if I'll get the same answer on shipping? That's really annoying on brand new $2K purchase.

Yeah, this thread is old. For DC/Balt information check out Glydiators. Telegram, Facebook and Meetup links are here. This is a very active group. https://glydiators.com/contact-us/ Also, a number of the Baltimore ESK8 guys ride uni's, so that's worth a look and they ride twice weekly, but be prepared to stopped and charge with some short rangers ;-) A lot of those guys ride Glydiator events also... See you around!

Mine died today on the first day I got it. Only rode it 15 feet, big POP! and dead. I'm jealous of your four months, lol. Seriously though, hope you get it resolved.

For what it's worth, when it first fired up the app said my wheel had .6 miles. Hard to say what that means though. It could just be spinning on a test bench, or nothing at all.

So annoyed! I put my deposit down in June and now this on the day it finally arrives!

Hello, I started another thread on this earlier, but my brand new V11 is dead, and this happened within second the first time I rode it . I got about 15 feet, lol. There was a popping sound and it won't turn on now. It is also noticeably resistant to rolling, but I read elsewhere that electrical shorts and mosfet issues can cause that. I purchased from EUCO and I'm curious to see how they'll handle this, but it sounds like you replaced your own board. I wondered how difficult that was, and if you located a "how to" document or video anywhere? I'm somewhat averse to having to do this on a product that was just literally out of the box, but it might be my fastest route to get it running. Thanks.