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About bbulkow

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  1. The issue is worse now. The KingSong app is the only way to change system parameters, and it requires a login, and it requires the internet to be available, and it requires the wheel to be registered to you. If you change your email address, you better "unbind" the wheel from the account. The KingSong servers must be up. And wheellog doesn't help (nice app tho!), it doesn't have the parameter settings in it. I am trying to roll back to the APK that's listed here, if I can do that, I will unbind the wheel and not trust KingSong again.
  2. Firmware 1.11 is on my wheel, but the app says 1.12 is available. When I press the upgrade button, all the right things happen. The LEDs on the side update, the app updates, but when it gets to 100% the wheel reboots and the app reboots and when everything restarts the firmware is still at 1.11 . Is there a 1.12 for the KS18L ? Why won't it update? Does it have any good fixes in it?
  3. Sorry to revive an old, but there's been validation that the v10 pedals fit the v8?
  4. Will add that the Schwalbe Big Apple on an Inmotion v8, even though rated to the exact same size as stock, is slightly larger in profile and rubs. Did not work for me.
  5. Hi - I wanted to say that I followed this thread's advice and used the "unhook the LEDs" method of changing the tire, and I think it is decidedly inferior to the Inmotion designed mechanism. Inmotion has a perfectly good video showing how to do it as designed. https://www.youtube.com/watch?v=UfgphZXpPtw the problem with the Justina's Garage mechanism is you end up cracking the two inner shells apart. This exposes you to all the fiddly bits which are in the centerline, which is the pick-up switch, the backup light, the power connector. In my case, I broke both the rear light and the pick-up switch irreparably. The tradeoff is you have to disconnect the power cables from the mainboard, but those are _designed_ to be removed and put back together.
  6. Well, that worked. After taking the three screws out, put the whole thing on the bench where you can really tap fairly hard with a screwdriver and a hammer to get the thing to budge. Worked great! Thanks.
  7. Thanks, RockyTop! The setscrew on the v8 seems like it's at the "bottom" in the middle. Then there's the two end screws. Looking at the Inmotion video, https://www.youtube.com/watch?v=YiOMDa4I5n0 , I see taking out the center and both end screws, then pushing from one end. Annoyingly the video skips just a little bit at that point, so you sorta see some pushing but then it skips to one end being out. I tried translating the chinese instructions ( google translate in camera mode :-/ ) and the results aren't particularly good. This is step 4, part 4, time mark 6:45. Would love if a chinese speaker could give a hand. When I do push like in the video, I get bubkiss, but I can keep trying. Apply more force. Hope that axle thing isn't bent ( it seems burly, but.... ? ) Have you done this on a v8, or are you suggesting generally? ( Fyi, I am doing this because my overall wheel is bent, and I bought a new wheel / motor combo. Thus I need to take the pedals off and put it on the new wheel / motor combo. Since I seemed to have bent the wheel ( we'll see ), I may have bent the axel and that could be what's making all this difficult... :-/ )
  8. I am looking for guidance on how to remove the pedals from a v8. I have the screws off the "ends" but the pedal is still locked in place. I suspect there is a smaller screw under the friction board, but I see no guide on how to remove the friction board and/or get at said screw. Any help out there???
  9. Hi, these comments are specific to Solowheel, since I just bought a Glide 3 as my first e-wheel. I've been looking at the market for a while, and I see a lot of people riding Boost boards and OneWheels and occasionally a e-wheel around town, and finally took the plunge. I am primarily a bicycle rider.... I do have an older electric scooter that I've used to get lunch around work but it's really heavy. My weight is around 225lb so I need something bigger, and I like speed. I'm slightly older and expect to not have an easy time learning, because I don't have lots of core strength and look toward building things up. I bought through the solowheel website. The experience was fine. And it came really fast. I understand that might not have been the case before, but I think I got lucky for timing. There was perhaps a buildup for christmas and then no orders, so a sale? Speculative, but I got a wheel at a decent price. In unboxing, I found the instructions a bit terse. As in, really terse. I know we're all used to "nobody reads the documentation", and only recently have I become a "read the docs" guy, but .... I'd appreciate a "first ride" explanation that is full-featured and correct. Here are some of the many things you should add to the instructions: 1. In one instruction, it says "do a reset before your first ride." In others, it doesn't. Is it required? Is it a good idea? There isn't much statement about charging, but everyone knows to give anything a solid first charge before use. 2. Is there something about calibration? What's that all about? Do I do it before I learn to ride, or after, when I feel it's pulling? 3. Nowhere does it say "you likely need to inflate your tire, do it before your first ride or it's going to be a bad time". My tire was delivered at about 20psi ( reasonable giving how shipping works ). As an experienced bicycle rider ( mt bikes especially ) I know exactly how tire pressure feels and knew to pump it up. Pumping it up isn't easy either, given how the valve works. And you have a nice little flap. 4. Directions on powering the wheel up. Usually there's something trickier than just a button on and off, like "hold the button down for this mode" and whatnot. Maybe there are no extra modes in the button, but even knowing that would be nice. There must be a way to turn the forward light on without the app, for example, I just haven't found it yet. 5. Pads, included in the box. There are two pads in the box, to be put somewhere on the wheel. The little thing says something about "ankle protection" but I think it's really for the mid-leg and should be at the top of the wheel. Explain these nice pads, please, you went to the expense of shipping them, just explain them so I can have a good time. 6. Clear protective film. I just found some really cool clear protective film when I was throwing the box away. I wish I knew about it before I scratched up my wheel on its first ride. How do you apply it, etc etc 7. Tether. I read on the forums that tethers are a good idea. Some people say they should be mandatory, just to keep people around you safe. That's something that should be in the manual - "get a tether, make a tether out of rope, pluses and minuses of tethers". Put that in, sell tethers on your website, whatever ( see below about accessories ). 8. Using the wheel as external bluetooth speakers. Some statements that it is supported, no idea how. 9. Tire changing. If you have a tire, and the tire has air, the tire will get a flat. How do I remove the tire and fix it? Where do I get new tires? There better be a video somewhere. 10. It has a replaceable battery??? So I can have a second battery, and just slot a new one in, with one simple screw? I didn't see that in any of the promo about it, and is the best feature ever, if true. You should then sell a charging station for the battery and extra batteries on your website. See? There's a lot to cover that's not in the website "first ride" videos, or anywhere in the manual, or anything. Just take these points and your other favorite points and do a real "getting started" page, that's all you need. And/or make the QR code bigger so people notice it ( I didn't ). And don't expect some mythical "dealer" will do all this - you are at early market adoption where you need direct education of the user base. Trust me I know. Dealers are a two edged sword - they are ambassadors, they are required, but they are not everywhere and a random person ( like me ) doesn't know who to trust so will just buy from you directly. Make me happy, too. It won't take much. And do user studies on unboxing. It's easy. Get a friend in your target demographic who has never used a wheel but is "wheel curious", give them a box with the wheel, and watch what they do. When do they go to the website? What do they search for? Which website do they find? Do they notice the QR code on the box? Do this 10 times, watching but NOT HELPING, and, I promise, your unbox will be 100x better. This is more important than high quality paper or fancy magnetic boxes. The app. You have an android app at this point --- congratulations! I can't imagine what anyone was thinking not supporting the #1 most prevalent mobile OS on the planet ( ok, I do know, you were saying "apple owners have more money and gadgets" ), but I will only judge the state of the product now. The lack of android app was holding me back before, I admit it, and I was going to suck it up to use my GF's phone for a firmware upgrade and suck up the lack of doo-dads that come with the app. I was very happy to see the android app. Now, how about admitting you have an android app on your website! I am almost concerned that I got a malware app, because there are certainly people who register fake apps, but I think it's the real deal. Yay, android app. The app is pretty coarse. I'm glad you shipped it, because now you have feedback. You need to keep on the app developers. Here are a few of my notes: * Putting in the bluetooth password every time is not normal. You pair and you stay paired. Get with the program. * To change the light pattern, there's a "button" ( just a word ) that says "Trans". This word is not used in apps of this type, people would say "save", even though you are "saving to wheel". Or you save your preference in the app ( still "save" ) then you have a second dialog when you're done that spells it out "Transfer to wheel? yes no". That's also because the transfer to wheel takes time. * I don't know what' up with the sounds. It puts up dialog "no sound files" or something constantly, not clear that's working. How do I store this thing around the house? It was propped against the wall and the cats got curious and pushed it over - now there's a small divot in the floor and a scared cat. It looks on the forum like people use guitar stands and other things. Why don't you sell an accessory stand that's made for it? Easy Money! Which gets to the point of accessories. I hope your new management team can figure out that lots of money in these businesses are made through the accessory channel. If I"m going to buy through solowheel, instead of aliexpress, I might well want SoloWheel stand, solowheel tether, solowheel extra battery, solowheel backpack.... it's almost a DUUH. Now if you're short on cash and can't "startup" those lines ( initial investment I know ), I get it, and entering a market takes capital, but you should be able to convince someone. You might have been thinking "let's make a push for 2017 christmas, get some good numbers, then look for funding", I'll tell you personally that's the exact opposite of what to do. You raise on hope, not reality, so you say "there's a latent market, we can't activate it without capital, here's how much money you make", and put up the gopro numbers as a comparable. Blame everything on not having capital, it sucks up to potential investors and makes them feel wanted. Yes, I have done this myself. If you don't want outside money, do a kickstarter for a "starter pack" that includes a stand, battery, tether, charging station. Now--- what are the plusses? Delivery was crisp with good notifications and everything. I think the price is good ( new pricing ). I love the specs. I love the "walk along mode" where you extend the handle and it walks with you, OMG, do others not have this mode? It's great. Love the "vegas mode" lighting, and the fact I can make my own patterns ( hopefully also download other patterns ) and especially noises. The getting started training you to ride videos look really good, I'm following the program. Display on the device ( blue battery ) is crisp and big. Since I haven't really ridden yet ( I've spent my first five minutes doing balancing and scooting, expect at least an hour before I'm actually riding ), I can't comment on the rest of the functionality yet, and the app at least hasn't crashed and looks pretty good on the surface, minus those glitches. Share and enjoy!
  10. Hi, n00b rider here. I bought a glide 3 with the new pricing. I had saved up my money and was prepared to pay the old price, but the new price makes me happier. I imagine this will make your business people sad, that I was willing to pay more and the lower pricing left money on the table, but you've at least built some brand equity. Reading this thread, I just have a couple of comments. 1. You can't make all the people happy. Some people thing any company is bad and will mistrust it and even when you do something good for your business that's also good for the customers, they are mistrustful. Maybe solowheel is evil, I don't know and don't really care. I just bought a wheel and want a quality product. These forums are somewhat poisonous for the company to read because they give a strong voice to the negative people. Your product is far from perfect, and your goal is to make money not to make us happy, but still.... 2. Regarding pricing, there is this statement that "it's better through a dealer and thus the AliExpress prices fold in the dealer's markup. Well, I bought through the SoloWheel website because I'm not really a fan of getting schmoozed by know-nothing people. Maybe the "EUC community" or an individual shop is good, and maybe there's one near me, but going into a store and asking for advice is 80% of the time asking to be lied to. I recently went bicycle shopping helping a friend - and the advice we got from 3 reputable shops was TERRIBLE. So --- if you're going to tout the "dealer route", why am I paying the same price on the Solowheel website that others are paying "with the dealer experience" ? 3. Some people seem to have a really loose grasp on patent law. I see all these posts about "why do they think they can set the prices so high" and the answer is PATENT LAW. Shipping wheels from AliExpress is illegal because of patent law. If you wouldn't walk into a store and steal a loaf of bread, why would you break this law? There's a lot of good reasons to disagree with the US patent system, a lot of recent reforms ( first to file vs first to invent, ALICE, etc ) will working their way through the system, a chronic under funding of the patent courts, but it is the system we have. There's a very real case that patents just aren't worth the 17 year market distortion ( a great case is the Wright Brothers choking off all American airplane companies, because the Wright brothers were good inventors but bad business people, so in WWI the Americans had to buy foreign airplanes until the fundamental patents on wing shape expired ). BUT IT IS THE LAW. So stop saying "what gives them the right" and instead say "the market would be bigger if SoloWheel dropped the price". Which, ha, they did. Thanks. I'll post some of my "first user" responses elsewhere.
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