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About Zeno74

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  1. Zeno74

    What is happening with Inmotion?

    Thanks Liamfind, I still haven't received a response from Lincy on the waterproofing of my V10F. I've given her my serial number but her answer is disappointing, EUC are devices for outdoor use and they have to be able to resist some water, IP65 is reasonable. If my wheel is not weather proof and the battery can even burn because of this I need to know it. In this case I want to give my wheel back, why in Inmotion USA they have taken this issue so seriously and in the rest of the world we receive answers like the one I've posted above?
  2. Zeno74

    What is happening with Inmotion?

    Update on the topic, now a very helpful person is taking care of the matter and is shipping me the right wheel! Thanks guys :-)
  3. Zeno74

    What is happening with Inmotion?

    Other great example of Inmotion support: I bought on the official Inmotion store on Aliexpress a spare wheel for my 8LF, and a black cover for the V10F. I pay the amount plus 40 euros of import tax when the pack arrives, I open my box and I find the wrong wheel and the wrong cover of the V10F, not bad, 2 mistakes on 2. So I write back sending pictures etc and saying that I do not want to spend 40 euros of import taxes again, a very kind guy says he will ship the correct items with standard post, I will not have to pay the taxes but will need only some more time for the delivery. I wait patiently and I receive a nice box with only the black cover, the wheel is missing. At this point the inmotion service tells me to make a new order because they have already spent too much money!!!!!!! I am speechless!!!!! Inmotion has lost a customer!!! Thanks guys
  4. Zeno74

    What is happening with Inmotion?

    Guys, I'm getting really disappointed, I've contacted Lincy and here is her answer Hi Pietro, Please don't worry, your V10F is fine. But please avoid riding on rainy or wet roads. If you find any problems please let me know freely. Thanks. This is absolutely ridiculous, I've written back explaining that outdoor activities include riding on wet roads and occasionally it could even rain (!!!) and since then I had no answer at all! So if this is what Inmotion thinks is a solution we are far from acceptable! I've bought a V10F, a V8 and a L8F, I suppose it's time to change brand. Thanks Inmotion!
  5. Zeno74

    What is happening with Inmotion?

    Thanks a lot!
  6. Zeno74

    What is happening with Inmotion?

    Dear Liamfind, thanks for your reply, but I have a V10F with serial number 126.... and no one has told me yet what my situation is regarding the waterproof issue! Are you able to help me?
  7. Zeno74

    What is happening with Inmotion?

    It seems that the world is divided between inmotion USA that has done a great job and the rest of the world. I’m italian, I’ve bought my v10f from an official dealer who is doing his best to support me but it’s clear that he is not as informed as the guys in USA. It’s then a bit annoying that inmotion was really active on this forum some months ago, and now they all disappeared, what happened to them? I’m not blaming them for the quality issues, it can happen to anybody, I’m blaming them for how they do not communicate...
  8. Zeno74

    New Inmotion V10 / V10F

    I have a V8 and a V10F, the V8 is 13 kg and the V10F is 20. My ideal wheel should be not heavier than 15 kg in my opinion, with a 2,5" tire and the same attention to usability given to the v10F. I hope the next developments will go in the direction of reducing the weight as well...
  9. I cannot understand what's happening with Inmotion, I had the perception they were a high quality brand, also in term of assistance. I've bought from them a V8, a V10F, and an L8F. The V8 just died during the warranty period and I'm not receiving any clear answer from the guy I bought it from The V10F we all know the waterproofing issues it's having The L8 has had a problem with the wheel, I've ordered from Inmotion a new wheel that was supposed to arrive 1 week ago and was shipped so late that it's still in Singapore What am I supposed to think? :-(
  10. Zeno74

    iPhone app doesn't show the speed for V10

    I also use darknessbot but I find annoying that the official app has such a bug and they are not correcting it, it's weeks or months now that the bug is there! If this is the reaction style/time of the company it's worrying...
  11. Zeno74

    New Inmotion V10 / V10F

    Same problem, it’s really annoying...
  12. Zeno74

    V10 is safe from fire

    Hi Davide, thanks for this contribution, so if I understand correctly it's only the batch starting with 124... but nevertheless they suggest to add the protective case right?
  13. Zeno74

    V10 pads too thin?

    You will get used, when you ride more you will start driving more with the feet than with the calves ;-)
  14. Zeno74

    Inmotion V10 fire.

    As far as I’ve understood I should be in the middle case but he told me i’m Ok...
  15. Zeno74

    Inmotion V10 fire.

    My serial is 126...we have no info here about such problems, according to your info should I also worry and start working to seal the battery etc?