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acfentiman

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About acfentiman

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  • Location
    Bonita Springs, Florida, USA
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    USA

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  1. I have two puzzling issues. Can anyone help? I have ridden 650 miles on my Ninebot Elite with 620w battery, bought from Ninebot in China in 2015. 1) Although I have the latest update uploaded on my iPhone for the Segway-Ninebot app, as soon as I switch the machine on and open the app, it comes up on the iPhone screen saying ‘New version found’, inviting me to update. But there is no new version of the app to update! 2) When I get down to about 3 bars, the machine starts to shake, beep and show error code 37. I have tried disconnecting the battery and then charging it again, but that does not solve the problem. Can anyone help me, please? Thank you, Andrew
  2. Today, I was down to 2 bars of power. Leaning forward, my Elite accelerated for about 15 feet (5 meters) and then suddenly stopped and switched itself off, throwing me to the ground in front of the Elite. Has anyone experienced this? I have ridden 550 miles on my Ninebot Elite, and it is about 15 months old. I am very familiar with its characteristics, have the latest firmware and connect via Bluetooth to an iPhone 5S. Thank you.
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