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Jack King Song

King Song Representative
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Jack King Song last won the day on June 10

Jack King Song had the most liked content!

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About Jack King Song

  • Rank
    Advanced Member
  • Birthday March 26

Profile Information

  • Location
    Shenzhen
  • EUC
    14S, 16S, 16X, S18, 18XL

Recent Profile Visitors

3,095 profile views
  1. stay posted on social media, we wont rush into launch just to be first in line and repeat S18.
  2. my affiliation doesnt change what i portray in my video. If a product is good its good. I was not going to that hill do destroy it, I was going there to show the EXN could climb better than Veteran. I WAS NOT expecting it to burn up nor the EXN to also give out after a 5-7 rides up.
  3. For the record, I love my Veteran, I annoyed people to buy this wheel, and they have and they loved it. It's just not perfect, nothing will ever be, but nor should our attitude be "thats it". I'll take responsibility for perhaps the way I portrayed everything in the video may have skewed your opinion to what it is right now.
  4. I'm sorry you got annoyed. But heres my response which Ive also shared on FB and my Youtube In a recent video I posted on my channel I burned out both the EXN and the Sherman. The results surprised me, but what really surprised me was the feedback from riders who felt that if you took a wheel up a hill it should burn out like that, because it “wasn’t meant for it”. No wheel should leave you stranded because during engineering stage it failed to implement proper safety measures and temperature sensors. Why have those become accustomed to giving these brands excuses that these wheels are “
  5. The lack of torque in lift position was changed to that after a vendor raised it as an issue that riders were still attempting to ride it in the 'lift position' causing harm to themselves or damage to the wheel. We'll leave it as is for now, not everything can be customizable in the apps. In regards to the light, I have not seen this issue brought up by others.
  6. I think it's due to a faulty BMS. eWheels will be able to offer you direct warranty support, I'll esclate this issue.
  7. Due to trademarking Gotway changed their name to BEGODE. Strictly speaking the name change was because of foreign markets but from what I've seen it's a name change across the world. Local Gotway riders have Begode gear
  8. Just a quick update for everyone. Disabling confirmation beeps is being worked on. The phone will now provide a confirmation notification (similar to what you adjust horizontal tilt if you have the latest app).
  9. We have not made any changes, a lot of what you are experiencing is just placebo. Think about it this way: if we made changes to offer more torque why would we not publicly share that info?
  10. The red light indicates that the wheel is powered on. If you are experiencing different results during charging/riding ; light sometimes off sometimes on in the same states please take a picture and send it to me. Thank you!
  11. I‘ve brought this up with my engineers, I'll see how they respond to your results/findings and let you guys know here.
  12. We changed it due few riders thinking you could ride it in lift position.
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