Hi, have a really basic and probably stupid question here but, I have my KS – 18 for over a year now, and I've never upgraded the firmware. I went to try to do to it today, and I can't. When I go on the app, the new app, under firmware upgrade it just says "V0.00"is there something I'm missing here? What is the actual process to upgrade. I don't see any other options from my app. Thanks in advance.is there something I'm missing here? What is the actual process to upgrade. I don't see any other options from my app. Thanks in advance.