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rolauk

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About rolauk

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  1. I did not have to do anything, gave my motor number to my supplier and they had KingSong to connect it to my account. I think my issue with "binded to another user" was because the technician probably tested my wheel after changing the motherboard. So, speed and everything is ok for me now. But - I have issues connecting to it - but it seems like there is some issue with my iphone xs. If I keep my phone very close to the wheel, it connects (might disconnect also - very unstable). However, when using another phone - even my iPad, it works fine. I don't have any other issues with other bluetooth connections with my phone, so this is weird. I have a kingsong also - this connects just fine. It is not the app either, as I can not use the DarknessBot app for iPhone either anymore. Anyway - I live happily without it.
  2. I had the board on my brand new 18XL changed. No issues since. I am not sure what the fault was, but static electricity came up in another thread and it seemed to fit my scenario. It only happened inside, when trolleying - never outside. Mine did not stop shaking when closing the handle as far as I noticed, but I was quick to turn the wheel off as this happened. Strange if this behavior started all of a sudden, and not before? If there has been no firmware update or anything like that, perhaps @esaj is on to something with his post right above. Good luck, hope you find a solution.
  3. I have had issues with the app since I got the wheel. I got my motherboard changed because of the "shake-issues", and just before this the connection with the app stopped working completely. With the new board, everything was fine - no shaking and connectivity was fine for changing settings - but still would loose connection when turning off the screen and riding for a bit (I have a iPhone Xs). Yesterday I found that I can not connect to the wheel anymore. I turned the wheel off once I got home and wanted to check a few minutes later to see what the percentage was. Could not find the wheel anymore. Tried several times, also rebooted my phone and turned bluetooth off/on. Nothing. I have the leds on the side off when riding, so now I can not change anything and not see my battery status anymore. I am able to see "KingSongMusic" and am able to connect to it for music - but this is also unstable. Anything I can try to fix this or is my motherboard faulty again? Is there a way to turn on LED lights on the side of the wheel without the app? Seems like it is only front light on/off.
  4. Ah - there it is. Thats the message I get now after having a new motherboard installed at my dealer (my wheel had the shake-dance-issue). I am unable to change any speed settings, and I dont know what is going on. My supplier is checking with KingSong. Did you get this error after upgrading firmware - to 1.12? Are you able to change speed settings with another app? I am not able to. The new app gives this error immediately when I press speed setting (The vehicle is binded with other user, need to be unbinded and then apply for decode", the old app sends me to logon screen, and then says I need to check credentials. Other settings can be changed just fine. I hope they can fix this somehow. My wheel is set to 40kmh, which is fine by me, but - I might want to change this some day. And I would like to adjust the tiltback settings for a while, so that I know what it feels like. I did this before returning my wheel, and the tiltback is pretty sharp. I had problems standing on it when testing tiltback at 10kmh earlier. So - this is not something I want to experience at 40kmh. And - regarding speed settings. I have noticed that the reported speed (and range) on this wheel is off. I have seen reports of other users mentioning this as well. That need to be considered when setting tiltback speed on this wheel, because if you use some other tools for checking speed, you might get a surprise sooner than you expect. When my KingSong app reports im running at 23-24 kmh, my gps speed app (on my phone) says 20kmh...(roughly). I also compared a few test rides regarding range, and when my KingSong app says I have ridden 12.74 km, my GPS app says 10,41km. This is more than 20% off. I did some more range testing, and it seems to be pretty consistant. Otherwise I LOVE this wheel. :-) Almost perfect.
  5. I also live in Norway, with 3 wheels. I have ridden for 3 years now, and have never had any issues. I think if you ride carefully and dont pass pedestrians at max speed, you should be just fine. I havent heard about anybody having any issues. I dont like all these youtube videos showing people riding like maniacs in traffic, sooner or later there will be accidents and these devices will get more attention.
  6. This is what is great about the XL isnt it? With such a huge battery, you dont really have to check for battery levels so often. :-) But otherwise I agreee. And - if they use side leds to show battery, why the fork not use 10 leds? My first love (Ninebot One E+) had 10 leds. 2 leds = 20 %. Easy.
  7. Ok? I read about that but also that it did not work? I dont know - if it fixes the issue - then perfect! Mine had issues with bluetooth as well, but that works "ok" also now. However, I can not change speed settings with Darknessbot for IOS anymore. And my new KingSong app says "The veichle is binded with other user, need to be unbinded and then apply for decode" when I enter the speed settings with the app. Luckilly it is set at 40km/h so I might not need to bother about it.
  8. I had my new wheel shipped back to the supplier and they got a new motherboard from KingSong that now is installed. I have the wheel back and I am happy to say that it works just fine now. Tried moving it around inside as well, just to see if it still starts to shake - but nothing so far. I really hope there will be no more issues. I am not sure if this motherboard is any different from the other ones or if this one is just working as it should (since a lot of people have had no issues at all). Really sad that people should have this kind of issue on a very expensive wheel..
  9. My brand new XL is heading back for repairs, so just a couple of km on it, but I have a Z10 as well, and Im riding it as often as I can. Perfect for work - almost able to ride straight to my desk. By the way, isn´t the KingSong quite off on the trip counter? And speed? Have not checked this myself yet, but as far as I can remember from reviews it is off quite a bit.
  10. Home made? Great work!
  11. Ninebot had a nice option for a stand:
  12. @Smoother - yes there is another thread, I just did not know about it at the time. Will try to keep bluetooth things in there. -> Bluetooth issues @US69 I bought the wheel in Norway, got the XL from their first delivery earlier this month. It would be nice to ship it back and have the motherboard replaced, but only if it fixes the issue. Otherwise the wheel feels great, and I would like to keep it.
  13. Have anyone changed the motherboard on this wheel - and still had the same problems afterwards (lockup or shaking)? I think I read that one of you had the motherboard changed, and no problems after? I also think I have read that KingSong does not have any sollution at the moment? Perhaps I do not remember correctly. My seller wants me to send the wheel back for motherboard replacement, but I am not sure it will fix it. As mentioned in a previous post, the wheel seems to work just fine (except problem connecting with app at the moment - and shaking when pushing indoors (sometimes)).
  14. Ok - thank you for your tips. I tried that app yesterday by the way, I read thru that other post that was linked to me and where you mentioned it. Could not find it, but I will try again, but first of all perhaps with an android phone. I know that none of the EUC apps, for any brand - is perfect. I sometimes struggle with the other wheels as well, that means - it disconnects. But never as difficult as this has become now. It did work fine before, so it is a little strange. I will try some more and see with my phone also. Btw, yes IOS is updated to latest version. I did not know that the new KingSong app would work if I set my phone to english. I see that it does - great! I will give it a test when I leave work. The wheel is bought in Norway.
  15. Thank you, but tried that already. I will try with another device (android phone) later today. :-)
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