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About Peters

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    Vancouver Canada
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    Yet to buy

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  1. Yes agree, their implementation is punitive to the innocent consumer (who unknowingly or naively purchases their product from an online retailer from China/USA/France/UK/Spain/Or any other location for that matter) then have their product completely stop working one day. Kingsong should fix their distribution network and sales channels, instead of punishing their failure to do so... on the consumers, who are have no knowledge of such trade/sales policies/disputes, they just merely want a product to enjoy for the life of the product. By punishing end users/consumers, it will spread decent upon the company and its products. It makes consumers feel they have been cheated and have become the middleman of a proxy trade war / proxy distribution war / proxy sales channel war. The consumer becomes the victim and suffers from such actions. While the sales channel is left unpunished, and the manufacturer gains a bad reputation for being unfair to consumers for blaming and punishing them for their corporate problems and lack of control over their distribution network / sales channel. By fixing their distribution network and sales channels, they will protect product sales territories with their distributors and retaiilers, while keeping sales channels happy and more importantly consumers happy (and they will spread the news of such products and good business practices... hence Gotway, Inmotion, Ninebot and Veteran have all preserved their good name and good will since they have NOT applied such bad business practices, despite them also experiencing such distribution network and sales channel challenges as Kingsong). Kingsong really needs to make smarter business decisions moving forward from this point. Lots of damage done to their name and will loose plenty of future sales as the threat of Briking a very expensive toy is always looming over consumers head, and the betrayal of consumer confidence to this brand. As the saying goes... the punishment does not fit the crime.... especially when the crime was committed by the manufacturer's sales channel/distribution network... NOT the consumer, yet its the consumer that got punished. Gotway, Inmotion, Ninebot and Veteran, its your time to really take things up a notch and take the lion share of the market now! .... Kingsong is paving the way for you. This opportunity rarely happens in the business world. Make smart moves and one of you guys will take the market amidst the vacuum created by Kingsong, as consumers look for good products backed by good companies! Good Luck!
  2. Terrible business practice Kingsong ! You are punishing your fans and loyal followers. If you have problems with your distribution network then you should target fixing that aspect of your business NOT the innocent bystanders who only want to become your loyal followers... instead you punish them by disabling their wheels purchased with their hard earned money and trusting in your products. Your policy in targeting consumers instead of distributors/retailers will lead to end users seeking refuge with your competitors (inmotion, Gotway, Ninebot, Veteran, etc.), who seem to value and respect their loyal consumers by respecting their purchases.... as im sure they are also experiencing similar distribution/retail channel challenges as you. Sad to say, my next purchase and my recommendation to my EUC community will be Gotway, Inmotion, Ninebot or Veteran only. Kingsong you have really killed and burned your fan base very badly! We will Never forget this and will let everyone know what you did!
  3. Kingsong should fix their supply chain / retail network instead of punishing consumers who dont know anything about such politics or policies. Its like buying a car in France and you drive it to Germany... then it stops in the middle of the road since its outside of its supposed purchased country. Major blow to consumer protection and rights and will very badly impact Kingsong fans.... negatively! I was going to buy S18 for my next EUC. Sorry to say, looking at other brands now. Very SAD day for consumers !
  4. Sticker came off months ago. Is there another way to get serial number? Thank you
  5. How did you get the serial number, my app fails to connect so unsure what my serial number is. Is there another way to get serial number? I dont have any of the manual or box for it anymore. Thank you
  6. How do i get the serial number when the app fails to connect? Please help.
  7. Ive owned this wheel since Dec 2019. I did buy it in China when i was going to school there and have now moved back to Canada due to Covid. Is there a way to fix this? Is this a reason to NEVER buy Kingsong products again? (Very upsetting!) Thank you for your help.
  8. Kingsong 16X ~ not balancing and keep beeping and refuse to allow password. Any ideas on a fix? Here is the video of the problem. Thank you
  9. Seba, thank you for your suggestion and YES you are correct. Upon opening it, it was indeed a disconnected power button plug. I reconnected it, secured it so it will remain connected and all is working good now. Thank you once again !
  10. The wheel does not balance at all, even after plugging in the charger and connecting to app. I wonder if motherboard is shot?
  11. Hello Im having the same issue... please help ! Kingsong 16X unresponsive, power button does not do anything, when on charge it does seem to power up and connect with app, yet it does not balance at all. Here is a video to show you whats happening. Thank you in advance for your help. Firmware 2.02 Serial: KS16X2B190907P090 Bluetooth MAC: 4C:24:98:81:1B:35
  12. Shall i be guineapig and test it out? FEAR ! LOL.
  13. Kingsong app shows a new firmware update, I refused the update for now (Im scared) ! Anyone tested it with success?
  14. Help, i have same issue. I just upgraded my iphone, so need app on the new phone. Thank you
  15. Hello Im wondering where to buy 16X inner tube? Any suggestions? (Will 16 X 2.75 size inner tube work?) Im concerned with the possibility of getting a flat and was wondering if there is a good solution of puncture-proofing the inner tube? Ive researched several solutions and unsure which is the best one, here are the ones ive looked into; 1. Slime: only lasts 6 months, after that, unsure what happens to it? 2. Stab-resistent inner liner: its like a off white semi-flexible plastic material that seems like it may be strong enough to resist nail puncture. Ive yet to test, i did buy one. 3. Latex inner tube: This looks interesting, claims to be more puncture resistant to standard rubber inner tube, unfortunately they do not have the 16X3 size. 4. Foss inner tube: Its a blue colored inner tube that claims to be "Anti Puncture". Unfortunately they only have 16 X 2 (unsure if this will work with 16X size of 16 X 3... ?) 5. Solid inner tube: This looks the best to me, yet the ride may be either to bumpy or clumsy depending on the hardness of the solid inner tube. Unfortunately they do not have 16 X 3 size either. 6. Motorcycle inner tube: Apparently a 14" motorcycle/moped inner tube may work for the 16X and apparently motorcycle inner tube is stonger? Any one have experience with this? 7. Solid tire: Skipping solid inner tube, Ive also seen, solid tire. Again no such size for 16X (16 X 3). This looked like it might have been a good solution. Any puncture prevention solutions youd recommend? Thank you
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