Hello,
I drop a line to KS support, I have explained my situation and told that my wheel has been bought from AliExpress.
He answered me that he won’t provide any services to my wheel because I bought it from informal channel, things I didn’t know.
After his 1st replay I’ve sent him (Micheal Shen) 3 mails telling my story that I bought this KS-18l after my KS-16B has been stolen and that one has been bought in formal channel, I found it cheaper in AliExpress and I cannot afford immediately this wheel, since he never answer me.
I thought Kingsong support must give support fo