Brand new to this forum and hobby. I bought a v10f after reading this forum and doing research. I'm a little bit heavier of a guy so I needed a more powerful wheel.
Anyway, I just got my new wheel yesterday, slapped on the pads(ya!), threw on the protective cover(ya!), and the tried to pair the wheel with the app....begin frustration...
I started the app and it started searching for the wheel. I saw the wheel pop up in the search and clicked it to connect. It spent about a second connecting and then reported it failed. Since then the wheel has not show up in any BT searches.
I've tried a lot already, restarting all devices, reinstalling, clearing Bluetooth caches. I've tried finding the wheel with WheelLog as well. A bunch of Unknown Devices show up, but no wheel. I've tried going through and connecting to each with no luck.
While I didn't buy the wheel to play around with the app. I'm concerned this isn't some bug in the app but a problem with hardware.
I've engaged inmotion support. With not much success. As a new rider I'm sure I'm going to scratch the thing up a ton so I'm avoiding riding it until I know it works.
Over the next day or so I'm going to try the last two things I can think of that will hopefully eliminate and error on my end. 1) use someone else's phone to try and pair. 2) go-to a more remote location and try to pair.
Image just shows searching all the time.
￼Also good to see I had a 65inch wheel all along.
Any recommendations about what I should do next? Thank you in advance for your help. :-)