Dannyar Posted June 26, 2016 Author Share Posted June 26, 2016 Did you update to latest firmware. Are you having issues? Link to comment Share on other sites More sharing options...
HermanTheGerman Posted June 26, 2016 Share Posted June 26, 2016 11 minutes ago, Dannyar said: Did you update to latest firmware. Are you having issues? Yes, but with the device itself, because firmwares 1.2.7 and 1.2.8 are crap, but the upgrade process itself worked smoothly. Because Denniss from this forum found a way to downgrade to 1.1.7 again, and based on Denniss' findings Alexander, also in this forum, put the fw1.1.7 file behind his DNS server, many of us were able to downgrade their Minis to 1.1.7 again, which works quite well. So I am very interested in 2 things: when a new firmware will arrive, which repairs the 1.2.8 problems; and how these new hassle you and others describe, will develop in the next days. Link to comment Share on other sites More sharing options...
Dannyar Posted June 26, 2016 Author Share Posted June 26, 2016 I don't see a way to fix our problem because it seems to be with the hardware now. Even if a fix is pushed out there would be no way for us to process the update because our minis won't stay powered on for more than 20 seconds. Link to comment Share on other sites More sharing options...
Dannyar Posted June 26, 2016 Author Share Posted June 26, 2016 My unit is not fake. It's legit and came sealed. It communicates fine with the mini. The problem is with the firmware update ninebot released. After that it bricked my device and now the ninebot will not stay on for longer than 20 a seconds. Link to comment Share on other sites More sharing options...
steve454 Posted June 27, 2016 Share Posted June 27, 2016 Sounds like it may have been hacked to sell it. One option would be to buy a new board. Then you could change the serial number and have a working device For a couple days been trying to watch a DVD I bought and keep getting the no signal message on the television. Thought maybe the DVD player went bad. Tried again this morning and found out I had pressed the wrong button on the remote control. So there is still hope that someone can give you good advice and get it working again. Link to comment Share on other sites More sharing options...
Dannyar Posted June 27, 2016 Author Share Posted June 27, 2016 39 minutes ago, steve454 said: Sounds like it may have been hacked to sell it. One option would be to buy a new board. Then you could change the serial number and have a working device For a couple days been trying to watch a DVD I bought and keep getting the no signal message on the television. Thought maybe the DVD player went bad. Tried again this morning and found out I had pressed the wrong button on the remote control. So there is still hope that someone can give you good advice and get it working again. Appreciate it but this really isn't an option for me. Not gonna spend more money to fix it when I can just send it back for a full refund. Link to comment Share on other sites More sharing options...
Dannyar Posted June 27, 2016 Author Share Posted June 27, 2016 Of course. Any help at this point would be appreciated. Link to comment Share on other sites More sharing options...
Dannyar Posted June 27, 2016 Author Share Posted June 27, 2016 Appreciate the tip but my our error code is error 29 and has to do with the CPU and control board and not the battery pack. Thanks anyways Link to comment Share on other sites More sharing options...
Dannyar Posted June 27, 2016 Author Share Posted June 27, 2016 I think you're confused. The last picture I posted clearly shows CPU control board error 29. Also I don't really understand what your saying in your last post. Your talking about CPU and bms but what do you want me to do to it? Take it apart? I'm not looking to take this thing all apart when I can just return it. Link to comment Share on other sites More sharing options...
Ifan Posted June 27, 2016 Share Posted June 27, 2016 I already try to remove the batery... but nothing change it show "cpu start erorr please check control board" Link to comment Share on other sites More sharing options...
Dannyar Posted June 27, 2016 Author Share Posted June 27, 2016 Just tried. Removed battery 3 times and tried and same thing. This is bricked and needs to be replaced. Link to comment Share on other sites More sharing options...
Dannyar Posted June 27, 2016 Author Share Posted June 27, 2016 yea I'm not telling them. I've already packed it away for the 3rd time so I don't know what model it is. I don't plan on taking it out again. Link to comment Share on other sites More sharing options...
Dannyar Posted June 27, 2016 Author Share Posted June 27, 2016 Yea that box is within another box. Does the model matter at this point? Link to comment Share on other sites More sharing options...
Dannyar Posted June 27, 2016 Author Share Posted June 27, 2016 Model is n3m240 Link to comment Share on other sites More sharing options...
Dannyar Posted June 27, 2016 Author Share Posted June 27, 2016 yea that is my model. Why? Link to comment Share on other sites More sharing options...
Dannyar Posted June 27, 2016 Author Share Posted June 27, 2016 I don't think so. Ninebot makes a mini and Segway makes the mini pro. The Ninebot mini is the one sold in China that this seller imported and I purchased. There's no such thing as a Xiaomi mini. There's a Ninebot mini and the Segway mini pro which is sold in the US. Link to comment Share on other sites More sharing options...
Dannyar Posted June 27, 2016 Author Share Posted June 27, 2016 Mine does not have hubcaps like that. This is my model and where I bought it. Link to comment Share on other sites More sharing options...
Dannyar Posted June 27, 2016 Author Share Posted June 27, 2016 Well ive heard back from ninebot service support and have told me that error code 29 is a CPU hardware failure and the CPU must be replaced. They have asked for the serial number of my ninebot to send replacement parts but since I am returning the device back to the ebay seller then I don't need them. Hope this helps you guys with the same issues. Link to comment Share on other sites More sharing options...
leoncoolmoon Posted June 28, 2016 Share Posted June 28, 2016 I updated my ninebot mini and got the same issue. just wondering how to contact nine bot？ Link to comment Share on other sites More sharing options...
HermanTheGerman Posted June 28, 2016 Share Posted June 28, 2016 19 hours ago, Dannyar said: Well ive heard back from ninebot service support and have told me that error code 29 is a CPU hardware failure and the CPU must be replaced. They have asked for the serial number of my ninebot to send replacement parts but since I am returning the device back to the ebay seller then I don't need them. Hope this helps you guys with the same issues. Thanks for the info, Danny. 1 hour ago, leoncoolmoon said: I updated my ninebot mini and got the same issue. just wondering how to contact nine bot？ Write an email to service@ninebot.com, including your Mini serialnumber and a problem description. To me it sounds very strange that this could be a "CPU hardware failure", because that would mean, a whole charge of produced Minis must have this problem. I tend to believe, that's not the case, and it is some problem with the firmware upgrade procedure. Please tell us: How old is your Mini, is it a new one ? Which App version did you use (3.6 or an older one) ? And which firmware was on the Mini before ? If we get these infos, also from others with this problem, we could possibly draw a picture out of the puzzle. Thanks, HtG Link to comment Share on other sites More sharing options...
Zhou Qingshun Posted June 28, 2016 Share Posted June 28, 2016 I took a video but unfortunately cannot direct upload as it allow only 3.13MB. See if can see ? https://www.dropbox.com/s/ewlhu6wo2ni2w2b/video-1467117068.mp4?dl=0 I had separately dropped Ninebot an email but it seems they support Ninebot Mini PRO only. What I did was to follow the on screen prompt when it prompted me to update my firmware. It was pretty straight forward. After the upgrade, now the device cannot work anymore. My device was bought in March this year. I do not know about my previous App version but after upgrade to latest version v3.6 and also unit firmware to V1.2.8, the whole unit basically became unworkable. I do not know about my previous unit firmware version as I had never upgrade until now. Link to comment Share on other sites More sharing options...
Dek Posted June 28, 2016 Share Posted June 28, 2016 Several Russians have faced with a similar problem - Ninebot mini keeps flashing red led and beeping. App. 3.6.0 or 3.5.1 asks to input 6 digits password. Link to comment Share on other sites More sharing options...
Dek Posted June 28, 2016 Share Posted June 28, 2016 Thank you. We shared your recommendations on the Russian forum to whom it may concen but it seems that it doesn't solve the issue. BTW, App. V3.6.1 has been issued today. https://play.google.com/store/apps/details?id=cn.ninebot.ninebot 3.6.1 Release Notes (Google Translate from Chinese): 1 unicycle optimization (dashboard speed display problems). 2 modify the firmware upgrade (after booting issue alarms). 3 modify other bug. Please try this app, maybe it can help to solve the issue. Link to comment Share on other sites More sharing options...
Dannyar Posted June 28, 2016 Author Share Posted June 28, 2016 If anyone else who has this issue is able to try booting with the new 3.6.1 update and see if it fixes it let us know. The app update claims to fix the alarm and flashing problem we have been having. Link to comment Share on other sites More sharing options...
beltrami Posted June 28, 2016 Share Posted June 28, 2016 2 hours ago, Dannyar said: If anyone else who has this issue is able to try booting with the new 3.6.1 update and see if it fixes it let us know. The app update claims to fix the alarm and flashing problem we have been having. This update does not solve the problem Link to comment Share on other sites More sharing options...
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