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About Xoltri

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  1. That's unfortunate, in my opinion. I've had several people learn to ride the wheel in under an hour, many as fast as 15 minutes. My friends 8 year old daughter can rip around all day on my KS16. I feel this mode of transport could use more publicity, and discouraging people from trying doesn't help. Might be better to be honest and say that you don't want inexperienced people damaging your wheel. They are expensive, and I'm sure they'd understand.
  2. Eh, my KS16 has had some tumbles and it is surprisingly durable. With a device that has only one wheel you're going to have to accept some dings eventually. I already knew how to ride when I received mine, and first day out I was following to close to my kid on his bike, he stopped fast unexpectedly and I had to bail. Got that first scratch out of the way quickly!
  3. I've had a lot of people ride my wheel, and the best advice I have is to first stand in one spot, hold onto a wall or pole, and rock the wheel back and forward. I think the hardest thing for people to learn is how to make the wheel go, and of course if you can't go you can't balance. Once you feel where the 'gas pedal' is in your mind, the rest comes pretty naturally.
  4. Recently my KS16 was making a scraping noise when hitting bumps. I took it apart and found that the axle was starting to crack. I'm 100kg and have about 2800km on the wheel according to the app. I purchased this direct from KingSong in 2016 and luckily it was still in warranty. Kingsong agreed to send me a new motor, although I had to pay for shipping as well as $13US for new pillars as the new motor has a 2mm thicker axle and is not compatible with the old pillars. It was about $98 US total. They were great to deal with, the support person gave me her WhatsApp number for faster communication. I did run into a snag when installing it though, as it appears they did not machine the rounded channel in the top of the pillar. I was doing this at the lake and didn't have access to my power tools, but luckily the neighbor had a bench grinder and I was able to grind out a matching channel. It's back in business now, and hopefully this won't be an issue in the future with the new thicker axle.
  5. I wouldn't, only because it fixed an issue with my wheel where it would not turn off when you hit the button, it would just stop balancing. After about 10 minutes it would shut off and then it would be fine. I have to say it was my only (so far) experience with Kingsong troubleshooting and it was a good experience.
  6. I have lots of bluetooth connectivity issues on 1.25 that were not there on 1.23. Once it's connected it is fine but it sometimes takes a few tries to connect.
  7. I'll post back with the one I have when I get home because I can't remember, but it was super rough. If you just go to a local skateboard shop and get their roughest grip tape you should be good to go. I cut off the ridges on my KS16B foot pad, stuck a piece of oversized grip tape on top, and then used a razor to cut to fit along the metal outer edge of the pedal. After a few months you can easily replace it.
  8. I wanted to add to this topic, as I recently replaced the grip tape on my KS16B with new super rough skateboard grip tape. It actually made a big difference in foot pain. My old grip tape was starting to wear out and it seemed like without realizing it I was trying to hold my feet in place and they would get fatigued. Now with the new grip tape they are more locked in, and it is much more comfortable.
  9. Ah yeah, I can see your predicament there. I ride a KS16, the pedals don't lean inwards. I have size 12 feet and find the pedals are a decent size for me. I have also added skateboard grip tape on the pedals, helps them from sliding around and makes it more comfortable.
  10. Why are your ankles getting banged up? I believe that may be another symptom that you aren't riding properly. When I was first learning it was normal to squeeze the machine hard, but now it is the opposite, it should be free to move between your legs and your ankles shouldn't be touching the machine.
  11. The new KS16S is 35km/h or 21mph.
  12. I'll throw in my 5 cents (we no longer have pennies in Canada). I have about 2500 km on my KS16B and occasionally will get bad foot pain pretty quickly when riding, and I've realized it's when I'm riding the wheel really tensely. Like squeezing it between my legs etc. To relieve the cramping I'll just get off the wheel, walk a block with it until it goes away, and then make a conscious effort to relax. Also doing slalom turns seems to help because you are shifting weight back and forth. As others have said having your feet more forward on the pedals helps because you don't have to put as much pressure to accelerate. I had a really good day on Sunday and put 70km on the wheel, and other than getting off when waiting at traffic lights to stretch my feet I only had to dismount and walk once due to foot cramping.
  13. I'm a convert too, I thought for sure that it was a feature I would never use. But now when I find myself on a trail with no other people I often blast the tunes. Makes it much more fun.
  14. I find there's big variation in how long it takes people. Personally I was able to mount and ride in a straight line within about 10 minutes. This weekend I rode my wheel to a party and let a few people try it. One friend of mine was able to mount and ride no problems within about 15 minutes. My other friend still couldn't ride after about 20 minutes, he could just follow along the fence for balance.
  15. Did you get hurt? I always wear a helmet but after seeing some injury photos on here a couple weeks ago I've started wearing my wrist guards again. I have a KS16 that I ride at 30km/h, I don't think I'd want to go any faster.